REPORT.

HERE'S LESTER HOLT AND SAVANNAH

GUTHRIE.

>> GOOD DAY, EVERYONE.

WE'RE COMING ON THE AIR ON A

VERY BUSY NEWS DAY TO TELL YOU

WE HAVE MARK ZUCKERBERG ABOUT TO

TESTIFY BEFORE CONGRESS.

HE WILL LIKELY FACE VERY TOUGH

QUESTIONS ABOUT HIS COMPANY'S

ABILITY TO SAFEGUARD THE

PERSONAL DATA OF TENS OF

MILLIONS OF FACEBOOK USERS,

INFORMATION IMPROPERLY OBTAINED

BY THE DATA COMPANY CAMBRIDGE

ANALYTICA.

>> AND THE 23-YEAR-OLD UNDER

INTENSE PUBLIC SCRUTINY, LESS

TRUST WITH THE THIRD LARGEST

INDUSTRY, LESTER.

>> THE CANCELLATION OF THE

PRESIDENT'S SCHEDULED FIRST TRIP

TO SOUTH AMERICA THIS WEEK AND

FALLOUT FROM THE FBI RAID

YESTERDAY ON THE OFFICES OF THE

PRESIDENT'S PERSONAL LAWYER

MICHAEL COHEN.

AS YOU CAN SEE, THERE ARE A LOT

OF MOVING PARTS, A LOT OF THINGS

WE'RE WATCHING.

WE'RE MONITORING ALL OF THAT.

WE'LL BRING YOU DEVELOPMENTS AS

THEY WARRANT.

>> MEANWHILE ON CAPITOL HILL,

YOU SEE MARK ZUCKERBERG SET TO

MAKE HIS OPENING STATEMENT IN

JUST A FEW MOMENTS.

THIS IS THE JOINT COMMITTEE, ONE

OF THE MOST EAGERLY ANTICIPATED

HEARINGS IN RECENT MEMORY.

NO FEWER THAN 43 U.S. SENATORS

SET TO QUESTION MARK ZUCKERBERG.

NBC'S JOLENE KENT COVERS THIS

FOR US.

SHE'S BEEN FOLLOWING FACEBOOK'S

STORY.

JO, WE EXPECT TO HEAR THE WORDS

"I'M SORRY" HERE TODAY.

>> THAT'S RIGHT, THE SEVENTH

RICHEST PERSON IN THE WORLD, WE

EXPECT HIM TO SEVER PERSONAL

TIES.

HE WILL BE TAKING RESPONSIBILITY

AND ISSUING A NEW LEVEL OF

ACTION AND ADDRESSING THE

PRIVACY CONCERNS THAT COME IN

THE AFTERMATH OF THE CAMBRIDGE

ANALYTICA SCANDAL THAT MAY HAVE

IMPACTED UP TO 87 MILLION

FACEBOOK USERS, MOST OF WHOM

LIVE IN THE U.S.

HIS TESTIMONY, WHICH HE HAS NOT

YET SPOKEN JUST YET, BUT HE'S

EXPECTED TO ADDRESS NOT ONLY THE

SENATORS BUT USERS OUT THERE WHO

HAVE BEGUN LEAVING FACEBOOK AND

DELETING THIS PARTICULAR APP AND

MIGRATING TO OTHER SOCIAL MEDIA.

SO WHAT WE'RE EXPECTING TO HEAR

IS NOT JUST AN APOLOGY BUT

SOLUTIONS.

LAWMAKERS HERE ON CAPITOL HILL

ARE TELLING ME THEY ARE NOT

SATISFIED NECESSARILY WITH WHAT

ZUCKERBERG HAS PUT FORTH SO FAR.

HE'S ALREADY ROLLED OUT SOME

PRIVACY CHANGES WHERE

CENTRALIZATION OF YOUR PRIVACY

SETTINGS, BUT THERE LIKELY WILL

BE SOME REGULATORY SCRUTINY HERE

AS WELL, SAVANNAH.

>> LET'S BRING IN THE CO-FOUNDER

AND EXECUTIVE EDITOR OF THE

EXECUTIVE TECH SITE RECODE AND

HAS BEEN FOLLOWING FACEBOOK

CLOSELY.

TARA, WE KNOW HE'S GOING TO

APOLOGIZE, WE KNOW THERE IS A PR

ASPECT TO THIS, BUT FROM A

BUSINESS STANDPOINT, WHAT ARE

THE GOALS THAT ZUCKERBERG FACES

HERE?

>> HE THINK HE HAS TO STAUNCH

THE CRITICISM AND AT LEAST HAVE

SOME ANSWERS THAT THEY'RE GOING

TO FIX THE PROBLEMS THEY

CREATED.

IT'S A GIANT MESS, AND SAYING

I'M SORRY, I'M SORRY, I'M SORRY

PROBABLY WON'T CUT IT HERE, BUT

HE'LL PROBABLY SAY I'M SORRY IN

HIS OPENING STATEMENT.

THERE ARE SOME POLITICIANS

ASKING QUESTIONS, AND THERE ARE

SOME THAT ARE PRETTY HOSTILE

TOWARD WHAT FACEBOOK HAS DONE.

>> HE'S BEEN NOTED AS A GUY WHO

IS NOT NECESSARILY COMFORTABLE

IN FRONT OF CROWDS, CERTAINLY

CAMERAS, AND THERE IS A LOT OF

ATTENTION ON HIM NOW.

DOES THAT PLAY IN HIS FAVOR IN

SOME WAYS IN TERMS OF

PERCEPTIONS?

>> I GUESS.

I WROTE HIS COLUMN TODAY SAYING

THESE ARE BOYS UNDER SCRUTINY

AND IT'S REALLY HARD FOR HIM.

HE'S A MAN RUNNING A MAJOR

COMPANY.

HE'S A BILLIONAIRE.

HE STARTED ONE OF THE MOST

POWERFUL COMPANIES ON THE

PLANET.

HE SHOULD BE ABLE TO HANDLE IT,

AND IF HE CAN'T HANDLE IT, HE

SHOULDN'T BE CEO OF FACEBOOK.

>> THANK YOU VERY MUCH.

ZUCKERBERG IS NOW BEING

INTRODUCED IN OPENING STATEMENTS

OF THE CHAIRMAN AND RANKING

MEMBERS OF THESE TWO COMMITTEES.

THIS IS THE SCIENCE AND

TRANSPORTATION COMMITTEE.

CHUCK GRASSLEY INTRODUCING MARK

ZUCKERBERG.

>> AS I MENTIONED PREVIOUSLY,

HIS COMPANY NOW HAS OVER 40

BILLION OF ANNUAL REVENUE AND

OVER 2 BILLION MONTHLY ACTIVE

USERS.

MR. ZUCKERBERG, ALONG WITH HIS

WIFE, ALSO ESTABLISHED THE

CHAN-ZUCKERBERG INITIATIVE TO

FURTHER PHILANTHROPIC CAUSES.

I NOW TURN TO YOU.

WELCOME TO THE COMMITTEE, AND

WHATEVER YOUR STATEMENT IS

ORALLY, IF YOU HAVE A LONGER

ONE, IT WILL BE INCLUDED IN THE

RECORD.

SO PROCEED, SIR.

>> CHAIRMAN GRASSLEY, CHAIRMAN

THUNE, RANKING MEMBER FEINSTEIN

AND RANKING MEMBER NELSON AND

MEMBERS OF THE COMMITTEE, WE

FACE A NUMBER OF IMPORTANT

ISSUES AROUND PRIVACY, SAFETY

AND DEMOCRACY.

AND YOU WILL RIGHTFULLY HAVE

SOME HARD QUESTIONS FOR ME TO

ANSWER.

BEFORE I TALK ABOUT THE STEPS

WE'RE TAKING TO ADDRESS THEM, I

WANT TO TALK ABOUT HOW WE GOT

HERE.

FACEBOOK IS AN IDEALISTIC AND

OPTIMISTIC COMPANY.

FOR MOST OF OUR EXISTENCE, WE

FOCUSED ON ALL OF THE GOOD THAT

CONNECTING PEOPLE CAN DO.

AND AS FACEBOOK HAS GROWN,

PEOPLE EVERYWHERE HAVE GOTTEN A

POWERFUL NEW TOOL FOR STAYING

CONNECTED TO THE PEOPLE THEY

LOVE, FOR MAKING THEIR VOICES

HEARD AND FOR BUILDING

COMMUNITIES AND BUSINESSES.

JUST RECENTLY, WE'VE SEEN THE

#METOO MOVEMENT AND THE MARCH

FOR OUR LIVES ORGANIZED AT LEAST

IN PART ON FACEBOOK.

AFTER HURRICANE HARVEY, PEOPLE

CAME TOGETHER TO RAISE MORE THAN

$20 MILLION FOR RELIEF.

AND MORE THAN 70 MILLION SMALL

BUSINESSES USED FACEBOOK TO

CREATE JOBS AND GROW.

BUT IT'S CLEAR NOW WE DIDN'T DO

ENOUGH TO PREVENT THESE TOOLS

FROM BEING USED FOR HARM AS

WELL.

THAT GOES FOR FAKE NEWS, FOR

FOREIGN INTERFERENCE IN

ELECTIONS AND HATE SPEECH AS

WELL AS DEVELOPERS AND DATA

PRIVACY.

WE DIDN'T TAKE A BROAD ENOUGH

VIEW OF OUR RESPONSIBILITY AND

THAT WAS A BIG MISTAKE.

AND IT WAS MY MISTAKE.

AND I'M SORRY.

I STARTED FACEBOOK, I RUN IT,

AND I'M RESPONSIBLE FOR WHAT

HAPPENS HERE.

SO NOW WE HAVE TO GO THROUGH ALL

OF OUR RELATIONSHIPS WITH PEOPLE

AND MAKE SURE WE'RE TAKING A

BROAD ENOUGH VIEW OF OUR

RESPONSIBILITY.

IT'S NOT ENOUGH TO JUST CONNECT

PEOPLE.

WE HAVE TO MAKE SURE THOSE

CONNECTIONS ARE POSITIVE.

IT'S NOT ENOUGH TO JUST GIVE

PEOPLE A VOICE, WE HAVE TO MAKE

SURE PEOPLE AREN'T USING IT TO

HARM OTHER PEOPLE OR TO SPREAD

MISINFORMATION.

IT'S NOT ENOUGH JUST TO GIVE

PEOPLE CONTROL OVER THEIR

INFORMATION.

WE NEED TO MAKE SURE THE

DEVELOPERS THEY SHARE IT WITH

PROTECT THEIR INFORMATION, TOO.

ACROSS THE BOARD WE HAVE A

RESPONSIBILITY TO NOT JUST BUILD

TOOLS BUT TO MAKE SURE THEY'RE

USED FOR GOOD.

IT WILL TAKE SOME TIME TO WORK

THROUGH ALL THE CHANGES WE NEED

TO MAKE ACROSS THE COMPANY, BUT

I'M COMMITTED TO GETTING THIS

RIGHT.

THIS INCLUDES THE BASIC

RESPONSIBILITY OF PROTECTING

PEOPLE'S INFORMATION WHICH WE

FAILED TO DO WITH CAMBRIDGE

ANALYTICA.

SO HERE ARE A FEW THINGS THAT WE

ARE DOING TO ADDRESS THIS AND TO

PREVENT IT FROM HAPPENING AGAIN.

FIRST, WE'RE GETTING TO THE

BOTTOM OF EXACTLY WHAT CAMBRIDGE

ANALYTICA DID AND TELLING

EVERYONE AFFECTED.

WHAT WE KNOW NOW IS THAT

CAMBRIDGE ANALYTICA IMPROPERLY

ACCESSED SOME INFORMATION ABOUT

MILLIONS OF FACEBOOK MEMBERS BY

BUYING IT FROM AN APP DEVELOPER.

THAT INFORMATION -- THIS WAS

INFORMATION THAT PEOPLE

GENERALLY SHARE PUBLICLY ON

THEIR FACEBOOK PAGES, LIKE NAMES

AND THEIR PROFILE PICTURE AND

THE PAGES THEY FOLLOW.

WHEN WE FIRST CONTACTED

CAMBRIDGE ANALYTICA, THEY TOLD

US THEY HAD DELETED THE DATA.

ABOUT A MONTH AGO, WE HEARD NEW

REPORTS THAT SUGGESTED THAT

WASN'T TRUE.

NOW WE'RE WORKING WITH

GOVERNMENTS IN THE U.S., THE

U.K. AND AROUND THE WORLD TO DO

A FULL AUDIT OF WHAT THEY'VE

DONE AND TO MAKE SURE THEY GET

RID OF ANY DATA THEY MAY STILL

HAVE.

SECOND, TO MAKE SURE NO OTHER

APP DEVELOPERS OUT THERE ARE

MISUSING DATA, WE'RE NOW

INVESTIGATING EVERY SINGLE ACT

THAT HAD ACCESS TO A LARGE

AMOUNT OF INFORMATION IN THE

PAST.

IF WE FIND THAT SOMEONE

IMPROPERLY USED DATA, WE'RE

GOING TO BAN THEM FROM FACEBOOK

AND TELL EVERYONE AFFECTED.

THIRD, TO PREVENT THIS FROM EVER

HAPPENING AGAIN GOING FORWARD,

WE'RE MAKING SURE THAT

DEVELOPERS CAN'T ACCESS AS MUCH

INFORMATION NOW.

THE GOOD NEWS HERE IS WE ALREADY

MADE BIG CHANGES TO OUR PLATFORM

IN 2014 THAT WOULD HAVE KEPT

THIS SITUATION WITH CAMBRIDGE

ANALYTICA FROM OCCURRING TODAY.

BUT THERE IS MORE TO DO, AND YOU

CAN FIND MORE DETAILS ON THE

STEPS I'M TAKING IN MY WRITTEN

STATEMENT.

MY TOP PRIORITY HAS ALWAYS BEEN

OUR SOCIAL MISSION OF CONNECTING

PEOPLE, BUILDING COMMUNITY AND

BRINGING THE WORLD CLOSER

TOGETHER.

ADVERTISERS AND DEVELOPERS WILL