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  • United Healthcare: Shifting the BI Paradigm

  • The biggest thing Tableau did for us was it changed the paradigm that people had with

  • looking at business intelligence and how you get to quick analytics. It took them away

  • from thinking about how you accomplish it and focused them on looking at the business

  • question to get them there.

  • Paul Lilford, Director of EPM & BI, UnitedHealthcare

  • I like the fact that it empowers the business user to do business analytics and it's not

  • a technical function for the company. I don't have to write code to develop things for people

  • anymore. I give them an environment, and they develop it.

  • Guide users to detect business problems

  • The biggest problem we had was we have every tool. We own everything you could imagine, and getting

  • a common look and feel, getting something that kind of guided users to the problems

  • in the business was key. Tableau helped us clean that up, centralize it, give users kind

  • of a guided path to go through things.

  • Easily expand to meet growing needs

  • It’s one of the most impressive ROI messages I think you can find with any software. And

  • since we own everything, we have a lot of comparison points of, you know, what's good

  • ROI or not In about a week, we had about 100 users. Two weeks after that, we were pushing

  • 200, and by the time we got to the end of six weeks, we had 400 users in the tool.

  • The ease of use with Tableau is easy for me to maintain. So I spend less than an hour

  • a month maintaining the environment that supports 1400 users. My plan by the end of the year

  • is to be closer to 2,000 users. I think by the end of next year, we'll be pushing 5,000

  • users plus. The 1400 is not a blip on the server at this

  • point. It's the easiest software I maintain, really is.

  • The beauty of it is it's not that complicated. Their server-side interface is as easy as

  • their desktop interface.

  • I have no help desk calls on it. The only call I get is "I want another license."

United Healthcare: Shifting the BI Paradigm

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UnitedHealthcareがTableauをどのように使用するか (How UnitedHealthcare Uses Tableau)

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    葉紘圻 に公開 2021 年 01 月 14 日
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