Name: Patty McCord: 4 lessons the pandemic taught us about work, life and balance | TED
Uploaded: 2022-04-13T17:24:59.000Z
Duration: 7 min 55 s
Description: Patty McCord学べる英語：

I've spent the last couple of years traveling around the world

giving talks to big corporations and little bitty start-ups

and lots of leadership teams and women's groups,

and what I've been talking to people about,

I've been trying really hard to convince people

somebody comes backstage or follows me offstage

and says, "You know, I'm so inspired by what you say.

"We can't because our CFO says we can't do it."

“We can't because  we're a service industry.”

And the pandemic changed everything all over the world.

Service people started realizing that they had to suit up and wear masks

and take temperatures and wash their hands.

We had to start standing six feet apart in lines.

And we started learning all kinds of things because we had to.

All that muscle around innovation and flexibility and creativity

First of all, we learned we're not family.

The family is the toddler walking around behind you

The family is somebody needing their diaper changed.

The family is making sure you're taking care of your mom.

that that separation between family and work

"Well, this is my work home and this is my family home,

and those are two completely different things,"

for many of us, it's exactly the same thing.

For many of us, work is at home and the home is --

and it's creating a whole different level of complexity and coordination

so that we understand that it's easier actually to work

when we can separate the work that we do as a team

Furthermore, in order to be able to do all that,

we have to recognize that we're all adults.

Adults have responsibilities, adults have obligations.

Adults have things that they have to commit to.

And do you know that every single person that works for you,

from the shop floor to the executive suite,

But we have been operating as if they aren't.

We operate as if only the smart adults are the people who are at the C Suite.

everybody sort of gets a little dumbed down

And the truth is, everybody's a grown-up,

Everybody has all of these things to figure out and coordinate.

And so now we're expecting from people adult behavior.

We're now focusing on the results that matter, not the work.

is we don't walk by and see who's working.

We pay attention to what people are doing.

And I think that that's always been the best metric.

the concept of best practices is out the window.

We don't care what Google's doing because we're not Google.

We don't care what some other company is doing.

and we're figuring it out for our organizations

So in order for people to deliver the right results,

in order for people's hard work to matter,

it has to be in the context of what success looks like

it's really important that we think about how we teach that.

if we can teach them what the different teams do,

and what they're setting out to accomplish,

then people within their own small teams,

can figure out what excellence looks like for them.

And so then we can start operating relatively independently

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Patty McCord: 4 lessons the pandemic taught us about work, life and balance | TED

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