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  • - What's goin' on everybody?

  • Trevor Noah here, host of The Daily Show.

  • Coming to you from quarantine, how y'all doin'?

  • Gonna be chatting to Mr. Mosseri, Adam Mosseri

  • the head of Instagram.

  • Mr. Mosseri how you doin'?

  • - Good how you doing?

  • - I mean I could be better, I think everyone could

  • be better.

  • How are you?

  • - Hanging in there, I think is how I would put it.

  • - Yeah, is this what Instagram was made for?

  • Were you guys planning this from the beginning?

  • Is that one day we were all going to be trapped

  • indoors and all have to look at pictures of each

  • other while trying to stay sane?

  • - (laughs) Not exactly.

  • I do think we were, I think Instagram was made

  • to bring people together for sure,

  • but we certainly not thinking about this insane

  • situation that we find ourselves in today.

  • - Let me ask you a few questions just in and around

  • what's happening now.

  • This is one of the strangest times we've ever been in.

  • You know I'm reading some of the questions

  • people have in the comments here.

  • And one of the big thing Instagram has the power to do

  • is connect people with each other.

  • But it also has the ability to connect people

  • with information.

  • You know we see nurses on Instagram,

  • we see doctors on Instagram telling us what they need.

  • Some of the first videos about coronavirus

  • came out on Instagram.

  • You know whether it was doctors in China,

  • whether it was doctors in Italy.

  • They were showing us what was going on, on the ground.

  • What is Instagram doing to try and piece all this

  • information together so we can separate fact from fiction?

  • - At high level just generally related to COVID-19

  • and the crisis around the pandemic,

  • we're trying to keep people safe and bring people together

  • and most of keeping people safe is around getting

  • access to good information.

  • So we actually put a banner at the top of Instagram

  • for everyone worldwide, pointing them to different

  • local health organizations.

  • Like here in the U.S. the CDC, to get good accurate

  • information about the virus.

  • That's the kind of thing that we never actually do.

  • We're trying to raise awareness through

  • the stay at home sticker which people are using,

  • just encourage people to stay home

  • because that's one of the best pieces of advice

  • I think you can give.

  • And it's more meaningful coming from people you follow

  • than coming from a company like ours.

  • Actually it's been used for than 100 million times

  • so far which has been exciting to see.

  • And then trying to make that bad information,

  • any risky information that's misinformation,

  • off Instagram entirely.

  • - Have I lost you?

  • - I see you.

  • Am I back?

  • - Yeah, I lost you for a second you were talking

  • about misinformation.

  • - Also trying to make sure we remove any misinformation

  • related to COVID-19 that's dangerous.

  • You know you see these terrible pranks like drink bleach

  • and it'll cure you kind of stuff.

  • So getting that stuff off the platform entirely.

  • - Right, this is also a strange time

  • because like on the one hand you have people who are at home

  • people who are stressed out, afraid, etc.

  • And then it feels like this is one of those moments

  • where social media can be the best thing or the worst thing.

  • Some people are being crazy and angry online

  • and then other people are creating memes.

  • Like you said there's all these challenges.

  • The push-up challenge, people are singing at home.

  • Is Instagram working to amplify this content?

  • Are you trying to bring people together behind

  • these common causes or is it jut happening

  • organically and you're just letting it go?

  • - A lot of it has happening organically.

  • We're trying to figure out how we can help amplify it.

  • And how we can do things really quickly.

  • And normally if we have an idea,

  • like we're seeing all these amazing lives happen right now.

  • John Legend and Chrissy Tegan do a wedding

  • for their daughter's Luna's stuffed animals

  • over the weekend.

  • Like these things are amazing.

  • We're trying to figure out we can amplify that.

  • Normally we would try to build something inside

  • of Instagram, so you can go and sort of see

  • what's coming up.

  • But there's no time.

  • So we're using the add Instagram account in that case,

  • which has a lot of followers,

  • hundreds of millions of followers to push out information

  • about what we see coming up.

  • So in general we're just trying to figure out

  • how we can duct tape solutions together quickly

  • to try and amplify the good that's happening

  • on the platform.

  • As opposed to building things that might take weeks,

  • given that how pressing the need is to help out.

  • - Do you see a world where you would be doing that?

  • Are you guys working on something for the future,

  • because we don't know how long we're gonna be indoors.

  • Are you adding something that could be released

  • in a few months.

  • Is there a new type of Instagram if we just stuck

  • inside for a few months?

  • - Uh maybe, I mean we're seeing people are messaging way

  • more, they're video chatting way more,

  • they're going live way more.

  • You see this, it varies from country to country

  • but those are pretty consistent trends.

  • But we're also just trying to figure out

  • what can we do in a matter of weeks,

  • not just days, given that challenge is gonna be.

  • They're gonna be great and they're gonna take time.

  • Even if we come out shelter in place, the lockdown,

  • the economic impacts are significant.

  • So one of the things we're looking at right now

  • are what can we do for creators on Instagram

  • but also small businesses like retailers

  • and service providers.

  • Like your local hair cutting place or your local

  • restaurant, can we provide any relief there?

  • Can we do anything for creators who make a living

  • on Instagram?

  • Can we do anything around donations?

  • So, these things would take weeks and not days to do

  • but we are spending a bunch of time there.

  • But also trying to figure out on the mental health side.

  • Because there's a physical health risk here.

  • There's a huge economic risk,

  • but this is really taxing for a lot of people

  • in a really significant way.

  • And so is there anything we can do in that space as well?

  • Given that we're not mental health experts,

  • is another area. So we'll see, we'll see how the next couple

  • of weeks evolve.

  • - Is there like a thing you can do online

  • to just get rid of all negative information?

  • Is there like a filter we could tag on Instagram,

  • where we say, hey, we don't want to see or hear

  • anything negative is that a possibility?

  • - That's not quite there.

  • But you can block certain comments, certain words

  • in your comments, which is pretty valuable

  • for certain people.

  • But no, that's not nearly as ambitious as what

  • you're talking about.

  • We're thinking more along the lines of getting people

  • emotional support.

  • Making sure they can have a network to lean on

  • if they're in times of crisis.

  • - What does that mean when you say that?

  • Because one thing that I've always talked a lot about

  • is I've heard stories depression.

  • I've talked about how hard it can be to cope

  • with anxiety or depression.

  • How, during times like this one of the hardest things

  • is to not maintain contact with the people you normally do.

  • What is Instagram doing to help with that?

  • Because on the one hand with Instagram,

  • as you guys have always said, you have to balance

  • the world of making people go crazy because

  • they're spending too much time on Instagram

  • but now people have to spend more time on these platforms

  • to connect with people.

  • So how are you helping people maintain their mental health?

  • - Well, a few different things.

  • I think the most important thing is just helping people

  • connect with their loved ones that they really care about.

  • If you're separated, I mean my brother lives in L.A.,

  • my sister lives in Berlin.

  • I'm really close to both of them.

  • I use Instagram to stay in touch with them.

  • But beyond that, we're seeing other things happen.

  • We're seeing mental health experts like therapists

  • and psychologist use Instagram to connect with their

  • patients.

  • Lizzo's done a bunch of meditations with the flute

  • and the whole crazy thing, going live on Instagram.

  • So we're seeing a lot of this happen organically

  • which is great.

  • So we just want to know when possible can we amplify

  • that kind of thing.

  • - Right, are you doing anything?

  • 'Cause I feel like everyone asks the head of companies

  • what their companies are doing.

  • Are you okay at home, what are you doing?

  • Are you doing any of the challenges?

  • You doing a push-up challenge?

  • - I should do the push up challenge.

  • I haven't done that yet.

  • I think someone challenged me recently.

  • I got two little boys and another on the way.

  • So for me personally it's been mostly about

  • how do I take care of them?

  • - How old are they?

  • - Four, Nico's four and Blaze's is two

  • and then the other one is, is it April yet?

  • It's almost April so May.

  • So it's gonna be born in the middle of all of this.

  • - How do you explain to your four-year-old

  • why you can't leave the house and live your normal life?

  • - It's tough, I've tried.

  • I explained that there is,

  • he doesn't understand the word disease.

  • So there's like a sickness that's spreading around

  • and it happens, you know usually when people sneeze

  • and that sort of thing.

  • And so we want to stay clear just to be safe for a while.

  • He's got a lot of energy though,

  • so he's just gonna explode pretty soon.

  • But I think there's a lot of parents out there

  • particularly if you're working right now

  • and you have little kids and you don't have any childcare.

  • You're moonlighting your job, you're trying

  • to call into meetings during the day

  • and you're trying to be a parent and homeschool.

  • It's just wild.

  • And also if you're single and you live in a tiny little

  • apartment in New York, where things are pretty rough

  • right now and you're incredibly isolated.

  • That's also really brutal.

  • So everyone's dealing with their own challenges.

  • - I've got some questions from the community

  • that are really interesting

  • and remember guys this is Trevor Noah here host

  • of the Daily Show.

  • I'm chatting to Adam Mosseri here

  • who is the head of Instagram.

  • So if you have any questions for any of us,

  • just send them through and I'll ask them.

  • I've got a few that I've pulled up here

  • from the people.

  • Does Instagram connect users to local opportunities

  • if they want to volunteer or donate?

  • Is Instagram, is here any part of the platform

  • that helps you find these opportunities?

  • - There are some and we're trying to build more.

  • So right now you can raise money for non profits

  • through the donation sticker and stories.

  • We have a, as of last week, a section dedicated

  • to COVID-19-related health organizations.

  • And we're actually matching up to $10 million

  • for the United Nations Foundation

  • at the World Health Organization and the CDC.

  • But what we are interested in is what more can we do?

  • How can we help connect the community that uses Instagram

  • to the small businesses that are gonna be suffering

  • in such an intense way.

  • Or to the creators that they love on the platform

  • or to their local shops or restaurants.

  • And so that's one of the things we're actively

  • currently exploring.

  • 'Cause look at the end of the day the government

  • can help at a scale that no private company can

  • and I think they're moving to try to do so.

  • But provisioning a bunch of capital is one thing,

  • distributing it is another.

  • And so we're hoping that we can help if we can bridge

  • a little bit because it's gonna be really tough

  • on all the local businesses that all of us know and love.

  • - Here's a big question that's coming through

  • from a lot of people in the community and it's around

  • false information that would be in Instagram.

  • It's really hard because on the one hand

  • you have some people who are joking and clearly

  • joking about ways to cure coronavirus.

  • Or they're talking about, like creating a meme

  • or they're messing around.

  • And then you have other people who are purposefully

  • trying to misinform the public about what they can do

  • about coronavirus.

  • How is Instagram figuring out, first of all,

  • which of the comments are detrimental

  • and what are you doing about this?

  • - So with figuring out what issues or what claims

  • are or what comments are detrimental,

  • we're working with organizations like the World Health

  • Organization to identify dangerous false claims

  • and then we use people but also technology to try

  • and go and fan out and find all the examples

  • of those claims but we rely heavily on experts.

  • I think the piece of context though that's worth

  • flagging real quick is that generally we tend

  • to be very worried about

  • putting a chilling effect on speech.

  • We try to be a place where people can express themselves

  • and tell their stories.

  • So we've taken a lot of criticism over the years

  • for being too lenient.

  • When it comes to COVID-19 and misinformation

  • that's specifically creates health risks,

  • we are being actually the opposite.

  • We're being quite conservative.

  • We're taking it off Instagram entirely.

  • So want to be clear that we care a lot about expression,

  • we care about speech in general.

  • But these are extenuating circumstances

  • and under which we're gonna act differently

  • because I think the world needs it.

  • - All right I got a question here for both of us

  • and that is from IgniteStringTheory.

  • Hey Trevor and Adam how do you think our world

  • will look after the coronavirus has passed?

  • - Do you go first, you want me to go first?

  • - You can go first, I wanna hear your answer.

  • - I think you're gonna see a number of broad shifts

  • that have already started accelerate.

  • So you're seeing people move more and more shopping

  • online.

  • You see people video chat and do this type of thing

  • more and more.

  • I think you're gonna see three years of these sort

  • of shifts happen in three months.

  • And some of it will snap back but it will not snap back

  • all of the way.

  • But I also think it's gonna be a while.

  • Like even after all these, each local lockdown

  • or shelter in place opens up,

  • I don't think people are gonna immediately go out

  • and party.

  • I think people are going to be careful about large

  • gatherings for a period of time.

  • One interesting question is, if it goes on for a really

  • long time, do people still shake hands?

  • Like I don't know there's all sorts of crazy ideas

  • you can imagine.

  • But I think that's like the psychological impact

  • is gonna be significant.

  • My great grandmother lived through the Great Depression,

  • I'm not comparing this recession to the Great Depression,

  • that was much longer.

  • But she was 96 when she passed

  • and she still couldn't spend money.

  • So you could imagine certain effects,

  • but concerns about health or concerns about economics

  • or money might last a long time depending

  • on how long this lasts, I don't know.

  • - Yeah, I feel like whenever someone asks me

  • what do I think the world will be like after coronoavirus?

  • I think the question I first posed back to them

  • is how long do you think coronavirus will last?

  • I think if we went back to our normal lives in a week

  • I don't think the world would change.

  • We would all come out of it like it was a forced

  • mini vacation weird moment in time.

  • And I think people would be more brazen than ever.

  • There would be certain hubris because everyone

  • would be like, oh we survived it wasn't a thing.

  • I think if it goes for a really long time

  • and we start to see the effects economically

  • and physically.

  • If you start seeing huge numbers of people dying,

  • if you start seeing a ton of people not being able

  • to afford food.

  • I think we're gonna reach a tipping point where society

  • then decides what's more important staying indoors

  • or going out and getting food?

  • Working or not working, etc.

  • And it's gonna be interesting to see how governments

  • manage that period and then I think after that,

  • whatever they've done in that period determines

  • what we live like afterwards.

  • I've already seen, just from surveys and polls

  • that have been conducted, people's perspectives on certain

  • issues are changing.

  • For instance, now people care more about medicine

  • and what access they have to healthcare.

  • Now people are thinking differently about their

  • healthcare premiums and universal healthcare.

  • It's a completely different conversation right now.

  • Even just job security.

  • You know there are countries around the world

  • where people have protection.

  • The government says, if you are unemployed,

  • we'll find a way to keep you eating and living

  • until you get another job.

  • A lot of countries don't have that.

  • And so I think to what you're saying

  • as much as business is gonna change,

  • I think politics is gonna change depending

  • on how long this coronavirus threat goes for.

  • Because if it goes for long enough

  • people are just gonna wanna make sure that we're

  • never in the same situation every again.

  • Because you see countries like the U.K. where they

  • said they'll pay a percentage of people's salaries

  • for the duration of this crisis

  • and they understand the economies' gonna take a knock.

  • But they gonna figure it out.

  • So the question is how long does it last,

  • determines how much it will change the world

  • is what I think.

  • - Makes sense.

  • And I think you're gonna see, I mean unemployment

  • is spiking in a huge way in any country

  • that's been affected so far.

  • And I think if that's if people stay unemployed

  • for a long period of time that will also change

  • a lot of how people think.

  • We're seeing record levels here in the U.S. already

  • and you know we're already a couple weeks into taking

  • it seriously.

  • So, it's gonna be, look, we're gonna remember this year

  • and we're gonna talk about it for a long time.

  • - Right and I got two interesting questions.

  • First quick one that just came up was why are you

  • in a closet?

  • - I'm in my garage.

  • I'm lucky and privileged enough to have a garage

  • so I can go, when I'm working and hide from my children.

  • - (laughs) We want see the kids running in the background.

  • That's what you need.

  • - You joke, that happened last week.

  • I was doing a live, we were doing an Instagram Live

  • to the Instagram team giving them an update,

  • because we're trying to take care of them too.

  • And Monica had the garage, my wife,

  • and the kids just ran in and they got in a fight

  • because it was two boys.

  • So I had to try and play referee.

  • You don't want to see it, you don't want to see it.

  • - And then the other question was really interesting

  • if I just scroll back to it,

  • it was what are your opinions on the fact that this

  • is actually good for the planet?

  • That we as a society are taking a break from polluting,

  • from whether it be our cars, our emissions

  • from factories, etc.

  • What are your opinions on that idea?

  • - I don't know I haven't thought about that enough

  • to have a good opinion on it.

  • I will say, I think climate change is one of the most,

  • if not the most important long-term challenge we face.

  • So it's an area that I care a lot about.

  • But I have not thought about how specific

  • could this pandemic will affect our work there.

  • I think that could cut either way honestly, we'll see.

  • Actually depending on how long it lasts.

  • The longer it lasts, the longer the economy's hurt.

  • Maybe people care about climate less

  • or maybe they care more about health

  • and they care about climate more.

  • You could see that one going either way.

  • - Right, let me ask you a crazy question.

  • Could Instagram create like a feature where people

  • who are gathered together who shouldn't be together,

  • like their accounts get blocked?

  • Like if they're not social distancing, could

  • you guys do that?

  • - I don't know if we can know who's supposed to be

  • together or not be together but yeah, theoretically

  • you could try and do something.

  • - Right now right we're not supposed to be in the same

  • place unless you live with people or those are the people

  • you've been incubated with.

  • - Right exactly.

  • - So my question is, can Instagram shut down people's

  • accounts until they separate, is that a thing you can do?

  • - Technically we could try.

  • I don't think for a bunch of detail reasons

  • that aren't that interesting.

  • I don't think we'd be that good at it.

  • So we'd do it to people who didn't deserve it

  • and not do it to people who did probably too often.

  • - Like people who live in the same apartment building

  • their phones might just get cut off.

  • - Yeah, like if you're in a city

  • and you're all in the same building.

  • You're doing good because you're on floor 10,

  • I'm only floor 20, but we're like, nope, you're now

  • blocked.

  • We might be kinda rough.

  • - Okay, okay, there's some fun questions

  • that are coming through from people online.

  • And they're saying, oh, yeah, I guess this is a question

  • that I can ask you, Instagram, etc.

  • Is can you help people find toilet paper?

  • Is there a way that Instagram can help with this?

  • - If there was I would I wish (laughs) I could get it

  • for myself.

  • My wife is really anxious about the amount of toilet

  • paper we have in our house.

  • No, we're seeing other things happen, not like toilet

  • paper finding.

  • But one of the restaurants in my neighborhood

  • is posting pictures of what they're having for take-out

  • everyday and then you can call and you can go pick it up

  • without going in to the space.

  • So we're seeing all sort of really interesting use cases

  • bubble up.

  • But toilet paper isn't one I've found yet.

  • But look, if you got connection just comment here.

  • - I think this is one of those moments

  • where you could create something amazing here.

  • You create a feature on Instagram where we can all

  • tag toilet paper for each other.

  • - Just a tab dedicated to toilet paper.

  • - We just need a toilet paper tab on Instagram.

  • - You can imagine the icon, just a nice little outline

  • it's gonna be perfect.

  • - Just a little thing.

  • Someone had a good comment,

  • they said we can just use water.

  • If you have a bidet, I mean this is not a problem

  • in your world.

  • (Adam laughs)

  • So that makes a lot of sense.

  • Adam I mean everybody is out there,

  • well in there, I should say, trapped in doors

  • living their lives as a human being,

  • two questions.

  • How has this affected you the most as a human being

  • before business and also what do you miss most

  • about normal life?

  • - As a human being, I don't know if this is,

  • I don't know if I can distill it down to one thing.

  • I mean the thing that I'm most trying to figure out

  • is how do I support my family and do my job well

  • given that my job has gotten much more intense

  • as you can imagine.

  • And my family situation with my wife

  • who's like eightish months pregnant, maybe

  • seven and a half is intense.

  • So that's weighing both of those things

  • at the same time is a lot.

  • But I don't know how it's affected me yet.

  • I think I'll know once we get through it.

  • Right now it's about adrenaline and working

  • and being smart and spending time.

  • I just do two things, I'm here in the garage working

  • and I'm in the house with the family.

  • - Right.

  • - So I don't know yet.

  • And what do I miss most.

  • I just miss seeing people I care about and love in person.

  • It's just, I don't know, I'm a hugger.

  • And you can't hug right now.

  • And so I miss whether it's really close family

  • or friends, I miss that a lot.

  • What do you miss the most?

  • - What do I miss the most?

  • I'd be lying to you if I said I missed anything.

  • I mean I don't like the tension in the world.

  • I don't like how many people are being affected

  • by this physically and emotionally,

  • but for me personally I'll never lie to you

  • and say that my life has changed even in the slightest.

  • I stay home, I don't like hugging people.

  • (Adam laughs)

  • I don't like to shake hands.

  • I don't like getting close to people physically.

  • Like I've always been this person.

  • Even when they were showing people

  • how to wash their hands.

  • I was like, wait, how were people washing their hands?

  • (Adam laughs)

  • But yeah, there were people like you left out your thumbs.

  • I was like, how do you wash your hands without

  • doing your thumbs, I don't know, I don't know.

  • All I know is for me personally I won't lie

  • and say my life has changed all too dramatically.

  • I stay at home the way I always did.

  • I'm online.

  • I make my show from home.

  • - Which is amazing by the way. - Play video games.

  • And now I have an excuse to not go out and see people.

  • 'Cause people always stress me out,

  • they'd always be like, why don't you come outside,

  • it's so sunny, it's such a beautiful day.

  • You're wasting the day.

  • Now, I'm like coronavirus, baby.

  • I can't go anywhere.

  • - You got your go-to excuse.

  • - Yeah, it's just become my life.

  • So I feel like there's a lot of introverts

  • who are enjoying just that aspect of coronavirus.

  • So I wish we could have this without any of the negative

  • economic effects or anybody's health being affected.

  • In fact, after coronavirus, I'm gonna stay indoors

  • and I'll tell people I'm doing it in case of coronavirus

  • forever going forward in the future.

  • - Yeah, yeah, you're just careful.

  • Just really careful there.

  • There could be another one,

  • You don't really know.

  • - All right well Adam, I know that's all the time

  • you got man, thank you so much for joining me.

  • - Thanks for having me.

  • (upbeat music)

- What's goin' on everybody?

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A2 初級 新型コロナウイルス 新型肺炎 COVID-19

インスタグラムCEOのアダム・モセリがコロナウイルスについて語る|ザ・デイリーショー (Instagram CEO Adam Mosseri Talks Coronavirus | The Daily Show)

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    林宜悉 に公開 2021 年 01 月 14 日
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