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  • Hi there everybody, my name is Richard McMunn, and in this training video, I'm gonna teach

  • you how to pass successfully your project manager's interview.

  • So I'm gonna give you seven really important project manager interview questions, and also

  • sample responses.

  • So please watch the video from beginning to end.

  • I'm also gonna tell you where you can get a copy of these slides, so you can download

  • them for free, and you can start using them during your preparation.

  • So let's get straight into it.

  • As I say, my name is Richard McMunn.

  • A very, very warm welcome from me.

  • That's me there on the right-hand side, the bald chap.

  • I've been helping people pass interviews for about 20 years now.

  • A lot of my work is on YouTube, also on my website, how2become.com, and in this video,

  • I'm gonna specifically focus on helping you pass your project manager's interview.

  • So like I say, watch it from beginning to end, as I'm gonna give you the slides.

  • Just a couple of things I would very appreciate if you could do for me.

  • If you'd subscribe to the channel by clicking the link below, you'll get notified as soon

  • as I create more free videos, you'll get an email straight away, you'll never receive

  • any spam or anything like that.

  • And also, I would very much appreciate it if you do like this video, if you would give

  • it a thumbs up.

  • Also, say hi in the comments section below, let me know what interview you've got coming

  • up, and if you'd like me to create some sample questions for you to help you prepare further,

  • please just mention it in the comments section below.

  • Okay, so seven questions, seven project manager questions.

  • First and foremost, question number one, "What are the most important skills of a project

  • manager, and why?"

  • Now there's obviously loads of different skills required to be a successful project manager,

  • but you need to list them, but also state what the most important ones are for you.

  • I'm gonna tell you what I would say as a project manager, and the reasons why.

  • So here's some tips first of all, before I'll give you a sample response.

  • Obviously, there are many skills required to be a successful project manager, and they

  • are all as important as each other.

  • However, I recommend you state that both planning and the execution of your plan are the main

  • ones.

  • Now there's loads of different elements to that.

  • Obviously, strategic planning, communicating, motivating your team lead and etc., but planning

  • and execution, without those, you don't get the project delivered on time and within budget.

  • Also, be prepared to give an example of where you planned and executed a difficult project.

  • I'm gonna cover one of those in a second, so make sure you stay tuned.

  • But be prepared to give a specific example.

  • Okay, here's my response for you.

  • Don't forget, you're gonna get these slides anyway, but do feel free to take notes.

  • So the question is, "What are the most important skills of a project manager and why?"

  • Here's my answer for you.

  • "A competent project manager would need to have numerous skills and attributes to be

  • successful.

  • However, the most important ones in my opinion are planning and execution.

  • As a project manager, you are ultimately responsible for delivering the project on time and within

  • budget.

  • The only way you can successfully achieve these goals is to plan thoroughly and execute

  • the delivery of your plan.

  • If you fail in these two areas, the client or your employer is let down, and the consequences

  • can be far-reaching.

  • Now, in addition to planning effectively, and the thorough execution of the plan, you

  • also need to communicate effectively, both in writing and verbally.

  • You need to have outstanding motivational skills, be enthusiastic about the project

  • yourself, have a flexible approach to working, be a great negotiator, be unwavering in the

  • face of adversity and challenges, and also be confident in your own and your team's abilities.

  • I believe I have all of these skills and qualities, and can be relied upon to deliver fantastic

  • results on budget and also on time."

  • Now, you'll notice that that response, even though I focus on the planning and execution

  • and I state why they're important, because without those, you don't get the project delivered,

  • I also give my understanding that there are others, too, so I've listed those.

  • So that's question one, "What are the most important skills of a project manager and

  • why?"

  • Question number two, "Describe the most challenging project you have worked on and why?"

  • Okay, so this is your chance to give them a really good project you've worked on.

  • Here's some tips.

  • Make the project as difficult as possible.

  • Now, this could include maybe time constraints.

  • I know all projects have them, but in particular, difficult time constraints.

  • Maybe changing dynamics, where things are going wrong and you have to deal with them,

  • or even a difficult client.

  • Another tip, demonstrate you have the ability to work under pressure and deliver the project

  • successfully.

  • You know as well as I do as a project manager, you've gotta focus on the task really hard,

  • and make sure it's delivered regardless of what happens.

  • So use this as an opportunity to showcase your skills, your qualities, your attributes

  • and your experience.

  • And you're gonna focus on your management style, your leadership, and also your ability

  • to communicate effectively.

  • So let's take a look at a sample response to the question, "Describe the most challenging

  • project you have worked on and why?"

  • Here's my response for you to use.

  • "One particular project immediately springs to mind.

  • I was managing a project for a client who had specific requirements that continually

  • changed.

  • Now, every week, they would change their mind on what they required, but I focused on completing

  • the project successfully, on budget and on time, whilst motivating my team.

  • Now, the project was particularly challenging because some members of my team did not like

  • the client, and they were threatening to quit because they kept changing their mind.

  • I motivated my team continually and listened to their concerns as and when they raised

  • any issues.

  • I found that by communicating with my team regularly, it helped them to stay focused

  • on the project.

  • I did decide actually to discuss tactfully my concerns with the client.

  • I felt it was important to communicate with them how their indecision could potentially

  • have a negative impact on the project.

  • Now, whilst I assured them the project would be delivered, I felt it was my responsibility

  • to inform them of the potential negative impact their indecision could have on the overall

  • result.

  • Now, they took on board my comments, which was great, and my suggestions, and they thanked

  • me for my honest feedback.

  • The end result was that the project was delivered on time and to the satisfaction of the client.

  • Now, at the end of the project, I conducted a meeting with my team members, and we all

  • discussed what we had learned from the project, so that we could improve for next time.

  • I always find an honest and open approach to managing projects works really well."

  • So you can see that I've given a specific example, and that's the key thing, is to use

  • a specific example of a project that you've worked on.

  • Now obviously, mine's not based on a particular one, but if you can say, "Yes I was working

  • for this organization, this was the project," and you can give more detail, then that's

  • great.

  • Question number three of the project manager's interview, "Describe your communication style

  • during the management of a project."

  • Here's some tips.

  • Having an open communication style with your team and your client or employer really are

  • important.

  • Have an honest communication style where open discussion is encouraged.

  • This will help you and your team to continually improve.

  • Now, of course, there are gonna be times, especially when there's a strict time constraint

  • and there's high pressure on, where communication might be limited, but obviously, you know

  • as well as I do communication is absolutely vital.

  • I used to work in the fire service for about 17 years, where I would turn up at incidents

  • and had to manage quickly and make decisions, but I always found that being highly communicative

  • with my team worked really well.

  • So communication, honest communication, is important.

  • So here's my answer for you.

  • "Describe your communication style during the management of a project."

  • "My style of communication is always open, honest and encouraging.

  • I believe that, by having an open and encouraging style of communication, my team will discuss

  • with me any issues and potential problems, which will in turn allow us to deliver the

  • project on time and to specification.

  • Now of course, there are times when a limited communication style is required, especially

  • when we are operating to an extremely tight deadline.

  • However, wherever possible, I always encourage open, honest and frank discussions where the

  • team feel they can communicate with me at any time."

  • Okay, question number four.

  • We're making really good progress now.

  • Don't forget, if you're liking this, I would appreciate it if you gave the video a thumbs

  • up.

  • Put in the comments section below what you think of the training so far, and at some

  • point soon, I'm gonna tell you where you can download these slides, and you can use them

  • during your preparation.

  • Question four, "How do you motivate a team during a project?"

  • Tips.

  • I think it's important to demonstrate that as a project manager, you are fully aware

  • of the importance of motivating your team to get the job finished, and to a high standard.

  • As a project manager, you are also a leader, don't forget, you're a visionary, a strategic

  • visionary, whose responsibility is to motivate, encourage, and support the team, constantly

  • driving them to complete the project successfully.

  • Let's take a look at my sample response for you, "How would you motivate a team during

  • a project?"

  • "I would motivate my team in three ways.

  • First of all, through a thorough brief at the start of the project.

  • Secondly, by laying out the required standards of the project from the get go.

  • And thirdly, by communicating with them and also supporting them periodically throughout

  • the project duration.

  • Now, I feel a thorough brief at the start of the project, that lays out the plan and

  • key tasks is essential.

  • Now, if everyone knows their role within the project, then it's far more likely to be a

  • success, and the team will feel motivated throughout.

  • Now, also by setting out the required standard and expectations at the start, none of the

  • team members will have any cause to complain or feel demotivated.

  • Now, clear lines of communication and expectations are essential to motivating a team.

  • Finally, by speaking with the team throughout the project, and also offering words of encouragement

  • and support, each team member will feel valued, which is a key driver to delivering a successful

  • project."

  • Question number five, "How would you delegate responsibility during a very important project

  • that has tight deadlines?"

  • So as a project manager, you have to delegate.

  • Some people find it hard.

  • I find it quite easy to delegate, but that's because I know my team really well.

  • So, here some tips.

  • Remember, delegation is an essential part of delivering a successful project.

  • Now, the only way this can be achieved is by knowing your teams' strengths and weaknesses,

  • of course.

  • Identify your key players within your team, trust them, and allow them to get on with

  • the task in hand.

  • So here's my sample response for you, for the project manager interview question, "How

  • would you delegate responsibility during a very important project that has tight deadlines?"

  • "Now, one of the most important things with regards to delegation is to know your team's

  • key strengths and weaknesses.

  • That is why it's important to get to know your team inside out as soon as possible.

  • Now, if you know your team well, you should not have a problem delegating tasks.

  • To specifically answer your question though, I would draw up a list of tasks that needed

  • to be delegated during the planning phase of the project, before identifying which team

  • members should carry out each particular task, based on their strengths.

  • Now, once the tasks were delegated, I would ensure each team member was fully aware of

  • the brief.

  • I would also make sure they provided me with a situation report and update on a periodic

  • basis.

  • This would then allow me to benchmark against my plan, to ensure each task was working towards

  • delivering a successful project, on time and within budget.

  • I would always trust my team to deliver based on the fact I would be fully aware of their

  • strengths and their weaknesses."

  • Great response.

  • Question number six, "How would you ensure a project is delivered on time and within

  • budget?"

  • Couple of tips.

  • Now obviously, the only way a project can be delivered on time and within budget is

  • through thorough and effective planning.

  • State you would ensure the project was delivered on time and within budget by planning, by

  • support during the execution phase, and also by having a flexible approach to working.

  • So, here's the response.

  • "All projects I take control of are delivered by: proper planning, support during the execution

  • phase, and also by having a flexible approach to working.

  • Now, the planning phase is always done well in advance of the project start date, and

  • this allows me to strategically plan for any eventuality.

  • I will always create a vision board during the planning phase, to identify the key issues

  • that could arise during the execution of the project.

  • Now, this is important because it then allows me to prepare in advance for any eventuality.

  • Then, if something happens to potentially put the project off track, it is not a surprise,

  • because I have a contingency plan in place to deal with it.

  • Now, support during the execution is whereby I provide motivational support to the team,

  • and also look strategically for potential problems with the plan.

  • This allows me to foresee issues and deal with them properly.

  • Finally, by having a flexible approach to the project, you are not set in your ways

  • and blinkered by your own thinking.

  • It's always important to listen to your team members and other stakeholders, as they may

  • foresee a better way of working that allows us to deliver the project more efficiently

  • and cost effectively."

  • Question number seven, "What is your strategy for working with an underperforming team member?"

  • Now, we all get these as project managers.

  • Here's some tips.

  • This is where your coaching and motivational skills will definitely come into play.

  • Mention the word empathy if need be, as this can sometimes be an important part of your

  • project management skills.

  • Now of course, you are being paid to deliver a project, and some people will argue, "Oh,

  • I don't need to have empathy," but you do.

  • It can be a great tool, if used wisely.

  • Tell the interview panel that you would follow the three steps to deal with an underperforming

  • team member by identifying, by coaching, and supporting.

  • And I'll elaborate what I mean of each of those in a second.

  • Question number seven, here's the answer, "What is your strategy for working with an

  • underperforming team member?"

  • "My strategy would be to use a three step approach that has always worked for me in

  • the past whenever a situation like this arises, and that three step approach is: I identify

  • the issue that is affecting the team member.

  • This would mean sitting down with the team member, and getting to the root of the problem.

  • Obviously, knowledge is power, and if I understand what is causing them to underperform, I can

  • resolve the situation quickly.

  • Now once I'd gathered the information during step one, I could then put in place a coaching

  • or development plan to help them improve.

  • If it is something in their home or personal life that is causing them problems, I can

  • create a plan for them based on their needs.

  • However, if it is solely a performance-related issue, I would put in a plan in place to help

  • coach and develop them, and provide additional training if required, while showing empathy

  • if needed.

  • I would then support them for the required period of time, to ensure they got back on

  • track with their performance.

  • Now, whatever the issue the team member had that was making them underperform, I would

  • get to the bottom of it really quickly.

  • I'd support them, show empathy where appropriate, and put them on track to get back to peak

  • performance as soon as possible."

  • Okay, I want to give you some more project manager interview questions and answers.

  • Now, I'll tell you where you can get these slides.

  • Now, there's two things that I'd like you to do.

  • If you click the link below the video, in the description, directly below the video,

  • you can either go to my website, passmyinterview.com, where you can get access to a free interview

  • training course, or, for those people who are on LinkedIn, if you click the description

  • below, I've put a link where you can download these slides on SlideShare.

  • SlideShare's owned by LinkedIn, so you can click that, and you can download the slides

  • free of charge, and then just use them during your preparation.

  • I'll also put a link to my LinkedIn account below, in the description, so if you wanna

  • connect with me on LinkedIn or say hi, please do.

  • I've really enjoyed creating these videos, and I hope you found that useful.

  • Say hi in the comments section below.

  • Please, sorry to keep asking, but it'd be great if you gave it a thumbs up, the video.

  • It motivates me to do more, and don't forget to subscribe to the channel.

  • Guys, thank you for watching, and I wish you all the very best in your pursuit to passing

  • your project manager's interview.

Hi there everybody, my name is Richard McMunn, and in this training video, I'm gonna teach

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PROJECT MANAGERインタビューの質問と回答! (PROJECT MANAGER Interview Questions and Answers!)

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    林宜悉 に公開 2021 年 01 月 14 日
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