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Hi, everybody, it's Richard McMunn again from the interview training company PassMyInterview.com.
And in this tutorial, I am going to teach you how to answer TRICKY interview questions!
So, tricky interview questions are tough and challenging questions that are designed to
assess whether you are a right fit for the job you are being interviewed for. More and
more employers, and hiring managers, are using tricky interview questions as part of the
selection process. I'm going to go through seven of these. Seven that are being used
more and more during interviews and I will tell you how to answer them. Please do stick
around because I don't want you to fail your interview! Now, a very warm welcome to this
tricky interview question training tutorial. My name is Richard McMunn. That's me there
in the center. The bald chap! And as always, I've been helping people for about 20-years
now to pass their interviews. Loads of you are passing your interviews after watching
these tutorials, which is great! So on that basis, please do make sure you SUBSCRIBE by
clicking the red button below the video, and then you are not going to miss out on my weekly
training videos. And if you enjoy this tutorial, I would very, very much appreciate your support
if you gave the video a like. Thank you very much. What is a tricky interview question?
A tricky interview question is a tough and difficult interview question that is one of
those where, if you say the wrong thing, you simply won't get hired. You could be going
through the whole of the interview and you could be doing brilliantly. And then they
ask you one question, and you get it wrong. You say the wrong thing, and this happens
a lot. So, I'm going to tell you all of the tricky interview questions and then make sure
you answer them correctly using the tips and high-scoring answers that I'm going to provide
you with. The first tricky interview question is, describe yourself in one word? You might
think, well, this is not really tricky. I could answer that. However, it is tricky because
you can quite easily give a word that is of NO BENEFIT whatsoever to the employer or the
hiring manager. So, you are being interviewed against a load of other people. We want to
give them a word, and there are some words that you should give which I am going to disclose
in a second, that will make you the ideal candidate. We want to think about what the
hiring manager wants. Give ONE WORD that is a total benefit to the interviewer. This is
what I would suggest you say to the tricky interview question, describe yourself in one
word? “In one word, I would say I am a person of INTEGRITY” That’s because, I will always
do a great job, I am loyal to my employer and, above all, you can rely on me to be professional
in my role.” I've given a word that I'm a person of INTEGRITY, and I've explained
‘why’. That's the important part. You can either pause the video and write that
down if you want to. Which is probably the best thing to do. Or, you can re-watch the
video once I've finished. Now there are, of course, other words that you might decide
to use. Here's a list of powerful words that will put you across as someone ‘highly-employable’.
Now, this is one that I think is great. I would say I'm DRIVEN because I am from a personal
and professional perspective. I'm driven, and that would be great if you are a hiring
manager. And you said, “Yeah, I'm a driven person.” That's great because you are somebody
who wants to do a great job and do lots of work. PROFESSIONAL is another word that I
would recommend you use. DEDICATED. I am LOYAL. I am RESPONSIBLE and COMPASSIONATE. I'm SELF-DISCIPLINED.
I am POSITIVE and I am RELIABLE. So, those are power words. Pick any one you want. But
that one, a person of INTEGRITY is, in my view, the top number one word or quality that
is attractive to any hiring manager. The second, difficult, tough and tricky interview question
is, why do you want to leave your job? Why is this tricky? Well, because if you are negative
about your employer, or your manager, or your work colleagues, you won't get the job! I
can guarantee that. When they say, why do you want to leave your job? If you say, “I
don't really agree with the direction the company's going in” or, “you know, there's
been some changes that I've not been happy with.” Or, “my manager doesn't really
understand me” or, “I don't get on with a couple of people in the team.” You won't
get the job. What we need to do, is be very careful in our answer to this tough, tricky
interview question why do you want to leave your job? My advice is to be POSITIVE about
your previous employer. (Please!) Please do that, as hard as it might be for some people.
Be positive about it, because that demonstrates professionalism, and integrity. Here is my
answer to: why you want to leave your job. “I want to leave my job because I feel I
am ready for a new challenge. My employer has been amazing, and we’ve achieved some
great things together. But, when I saw this job advertised, I knew I had to go for it.
I will leave my employer on great terms, but I am ready for a new, fresh and challenging
role.” That's the perfect answer to that tricky and tough interview question, why do
you want to leave your job? Tough and challenging interview question number three, what is your
greatest achievement? Now, again, you might think that's not tricky, but it is. This is
your opportunity to gain lots of extra points during the interview. Now, most people will
either talk about their personal achievements, you know, their grades. You know, “my greatest
achievement is I managed to get the grades that I wanted so I can apply for this job”
or they will even say “my greatest achievement is my family. I'm very proud of my family.
I love them. They're very healthy.” And that's great. We are all very proud of our
family. Or, even some people might say, and I've heard this before, they'll say… “my
greatest achievement is the fact that I've managed to stay married to my partner for
15 years!” Don't say that, and don't say any of the other ones! Okay. Whilst they might
be truthful, what I would say is something that is of BENEFIT to the employer. Tell them
about a work-related achievement where you or a team of people did something of significance
for your employer. Let me give you an example of a great answer to the tricky interview
question, what your greatest achievement? “I’d say my greatest achievement would
have to be when I worked as part of a team to win a big contract for my previous employer.
We had been working on the contract for three months and the stakes were high. If we succeeded,
our company stood to gain a significant financial reward, and if we failed, we would not get
this level of opportunity again for some time. We all worked together really hard to make
sure the contract proposal was to a very high standard. Thankfully, due to our combined
team effort, we won the contract which enabled the business to really move forward and grow
within our industry.” If you said that to me. If I ask you the question… “What is
your greatest achievement?” I would think, this person is passionate about the organization
and they want to do a great job! That's the way to answer the tough interview question,
what's your greatest achievement? We’re going to move on to a few more now. Please
do stick around, and if you’ve not subscribed yet, please do. And if you are enjoying this,
I would very much appreciate if you gave the video a LIKE. Thank you. Next question. What's
your biggest weakness? Obviously, this is a tricky, difficult, tough and challenging
interview question. Now, it's very easy to give a weakness that is an essential requirement
of the job you are applying for. If you are, say, for example, you're applying for a call
center interview, where you have to deal with customers on the telephone. And you say, “well,
my weaknesses is that, sometimes, I'm not very confident when dealing with people”
you won't get the job! What we have to do is give a weakness that actually puts you
across in a positive light; something that is of benefit to the hiring manager. Try and
turn your weakness into a positive one. Here is my suggested answer to the tricky interview
question: What is your biggest weakness? “I guess my biggest weakness is that I find it
difficult to strike a healthy work-life balance. I like to get stuck into my work and I often
end up taking on extra tasks and working long hours as a result, much to the dissatisfaction
of my partner. However, I am learning to make sure I take time for myself and my family
whilst still being a committed and dedicated employee.” That tells me that you are somebody
who is going to work a lot, and you are going to really put your work first, and you might
work late into the evening at times. That would be music to my ears as a recruiting
manager! Question number five of our tricky interview questions: How do you define success?
This is a difficult one, and it's used quite a lot. Why is this tricky? Well, it's tricky
because, again, it's really easy to lose track of what this interview question is aimed at
assessing. Are you a company person, or do you put your own success above everything
else? Some people will say, “well, I define success as staying in my job” or “having
a brilliant paycheck” or “getting a promotion.” Now, there is a great way to answer this question.
Think about how your definition of success can be a BENEFIT to the hiring manager or
interviewer. Let me give you a great answer to the difficult interview question, how do
you define success? “Success to me is doing a brilliant job for my employer whilst also
building on the successes that the team has already achieved. I am not someone who likes
to sit back and just get by. I want to consistently achieve great things, whether that’s delivering
brilliant service for your customers, getting the company more leads or even increasing
sales higher than the previous years’ record.” You are putting the organization first, which
is really important when answering that interview question. Tricky interview question number
6: Have you ever disagreed with how your manager wanted you to approach a task? Now, this is
tricky because most people will say, “No, I've never disagreed with them”, but that
would not tell me you are a person who is going to support your manager and come up
with different alternative suggestions at times. Now, it's OK to say “no”, but there
is a better way of demonstrating that you actually have an opinion, and that you want
to be supportive of your manager. Say you have disagreed on the odd occasion, but you
did respect their decision. Here is the way to answer the tricky and tough interview question:
have you ever disagreed with how your manager wanted you to approach a task? “Only on
the odd occasion have a disagreed with my manager. And whenever I have disagreed, I
have put forward my suggestion in a respectful manner and explained the benefits of perhaps
trying it a different way. On one occasion my manager agreed with me,
and on the other occasion she disagreed. Whatever the situation though, I would always respect
my manager’s decision and do what they ask.” That shows that you are not somebody who consistently
disagrees with them, but that you respect their decision. But you want to offer up alternative
ways of doing things at times, if you think that there is a better way of doing it. I
have a manager who challenges me on occasions. He is brilliant and I like it because he does
come up with some brilliant ways of doing things differently. But it is how you challenge
your manager that is important. Question number 7. Tell me about a mistake you made at work?
This is a tricky interview question, but why is it tricky? Well, this is tricky because
you could make yourself out to be foolhardy and even incompetent. And obviously we don't
want to do that! It's perfectly okay to make mistakes at work, because we all do it. But,
it's how you RESPOND to the mistake that's really important. Here’s a great way to
answer the difficult interview question, tell me about a mistake you made at work? “I’ve
only ever made a couple of mistakes, and I learnt a huge amount form both situations.
In my early days at work, I failed to double-check a stock take that I was responsible for, and
the figures came out wrong. As soon as I noticed the mistake, I was mortified and I informed
my manager, apologized and put it right immediately. In the rare occasion where I do make a mistake,
I will always take ownership of it and sort it out quickly.” That's the perfect answer
to that question. That's great, because it's how you put it across as well. I said, “as
soon as I noticed, I was mortified and I informed my manager straightaway.” This question
does assess your levels of honesty, your integrity and your values. But also, most importantly,
you TAKE OWNERSHIP. Those two words, I ‘take ownership’ of situations and I sort it out
quickly. That is the perfect answer to that interview question. I hope you enjoyed that.
If you would like to download my 21 Great Answers to Tough Interview Questions that
comes in a PDF guide, you can download straight away by clicking that link in the top right
hand corner. It’ll take you through to my website PassMyInterview.com where you can
get all of the answers to my questions. Watch the again video if you need to. Got any questions?
Please put them in the comments section below. You can also connect with me on LinkedIn.com.
I've put my LinkedIn.com link in the description below the video. I hope you've enjoyed that.
I wish you all the best for passing your interview. Thank you for watching, guys. Goodbye.