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動画の字幕をクリックしてすぐ単語の意味を調べられます!
単語帳読み込み中…
字幕の修正報告
We had a problem with our current way-finding systems ... very confusing
got lots of feedback about it being poor and we decided to
embark on a project to improve hospital way-finding
we relied on the users
to come up with ideas around how to improve
orientation when you were in the building and we came up
with ideas from those users
around using colour to zone corridors for example
and certain departments.
The group of people that I work with
really struggle with literacy and obviously so I was coming at it from both
having bilingual Welsh and English but making sure that the symbols were fit for
purpose for
not just people with learning disabilities but the wider population
We had a look at all the signs
on the board because
there's people that
can't read
so that's why I said
they should have symbols
to show
people where they go.
It's really important to involve service users in
any sort of design of their care. They need to have a voice they need to be central
to the whole
aspect of how their care's provided.
And my idea was to get the
greens and the blues together and the greens together
so they know what colour they are and which way to go.
It makes me feel that I'm more
helpful for the public
really ... they're gonna be proud
I think they're gonna be really proud of what we're trying to do.
So it was our service user group that chose
the different colours for all the different schemes. They actually had the
final say in terms of which symbol was used
so it was the service users that had the power in terms of deciding the final
symbol not the service department.
There are graphic images everywhere really, sometimes we will walk pass them and maybe we don't realise.
Colour coding has been very very useful indeed very useful
it eases the way around the hospital for patients
it's much easier for them to find where they're supposed to be
it's reducing stress, it's reducing time
I think it makes the place look more professional and more
focused on patients.
The next step is that the symbol and the colour zone will go on patients' letters and that's meant to help
make it even easier for patients attending hospital.
I think this scheme's appropriate to be rolled out right across Wales to all the
various hospitals within the NHS across Wales.
コツ:単語をクリックしてすぐ意味を調べられます!

読み込み中…

NHS Wales Awards Winners 2013 - Hywel Dda Health Board

44 タグ追加 保存
Amy.Lin 2019 年 6 月 8 日 に公開
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読み込み中…
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