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  • Uh oh. You lost a client.

  • Missed a deadline.

  • Hired the wrong person.

  • Mistakes happen, you're human.

  • But you might also be an unemployed human if you don't immediately deploy three tactics to help you survive a screw up.

  • First, you have to own it.

  • The minute you start playing the blame game, you look small.

  • You look defensive.

  • Even if you aren't the only author of the mistake, and you probably aren't, you still have to take responsibility with your boss, colleagues and subordinates.

  • This is how we demonstrate that we're grown ups.

  • That we get it.

  • And that we feel remorse.

  • People need to see those things to give you what you need to move on.

  • Which is a second chance.

  • Next, get to the bottom of your mistake.

  • An executive I know didn't get a promotion, so he walked into his boss's office, shut the door and asked for an autopsy.

  • That has to be you.

  • You have to ask people: "Where did I go wrong?"

  • "What can I learn?"

  • Done right, this process will definitely take you out of your comfort zone.

  • But it's also going to show your organization that you have the guts and integrity to grow in ways that ensure your error will never happen again.

  • Finally, you've got to rebrand yourself quickly with a win.

  • Truth: you've got a scarlet L on your shoulder. Loser.

  • And if you want it off fast, no one will do that for you.

  • So come up with an achievable victory.

  • A project, an initiative, an assignment, something with good optics that you can nail.

  • Then, go nail it.

  • Look, everybody screws up sometimes.

  • But one mistake isn't the end of the game for you unless you let it be.

  • There are three ways back to the winner's circle.

  • Grab them and run.

Uh oh. You lost a client.

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スージー・ウェルチあなたが仕事でねじ伏せるときにすべき3つのこと (Suzy Welch: 3 Things You Should Do When You Screw Up At Work)

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    Aniceeee に公開 2021 年 01 月 14 日
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