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  • - What up blog, hope everyone's doing super well.

  • This is a keynote that I gave in Singapore

  • that really struck.

  • There's a bunch of stuff in management and running

  • operations, a lot of my stuff is for early entrepreneurs.

  • I think for everybody who is running a business

  • with several employees or seven figures in revenue

  • are gonna get a lot out of this one.

  • So, I hope you enjoy it,

  • and I hope you like my sweater.

  • We're unstoppable

  • - I'm really excited to be here, thank you so much.

  • So, we have a lot of time together, which is amazing,

  • and so, I will take full advantage of that,

  • and to be very honest, I wanna get into the Q and A part

  • and start throwing this out to you guys to ask questions,

  • so I'm gonna try to get to that as quickly as possible,

  • because I think, for me, when I speak,

  • and what I think has allowed me to have a nice

  • speaking career is I'm obsessed with bringing in

  • as much value to the audience as possible.

  • My origin story of Belarus and lemonade stands

  • and baseball cards is something that you can see

  • on YouTube over and over and over again,

  • and as I continue through my career of speaking,

  • I wanna do less of that, and to be very frank,

  • the reason I wrote a book called AskGaryVee

  • is it's my great ambition to build enough brand

  • where I could come to an environment like this

  • and just go right into Q and A,

  • because at the end of the day,

  • I think that's where the biggest value

  • happens in a keynote, and so, what I'll do,

  • because I'm gonna assume some of you and many

  • of you may not know who I am.

  • I'll try to at least deliver on the promise

  • of giving a keynote, but please rest assured that

  • I'm ready to go into Q and A as soon as you guys are.

  • So, look, I think the thing that,

  • regardless if you're a B2B or B2C marketer,

  • regardless if you're starting on your first day

  • or you've got a $100 million company,

  • I think the thing that will really be important

  • for us to chat about first is

  • the thing that we're all connected by,

  • which is my obsession with attention.

  • Right, before you can tell me how great your product is

  • or how charismatic you are,

  • or why you're so right about what you have

  • to say to the world, whether as a person or as a business,

  • you have to get the person's attention to tell your story.

  • To me, this is the most fascinating thing

  • that's happening right now in our society,

  • is that attention has never been more

  • changing, has never been harder to grasp,

  • I think for a lot of us that have been in business

  • for a long time it's very difficult to grab the current

  • changing landscape of attention at the speed

  • of which it changes.

  • I spend eight, 10, 12, 15 hours a day

  • trying to audit and understand attention,

  • and even for me, there's so many things still happening

  • that I haven't been able to completely grab my hands on,

  • whether it's the depth of eSports,

  • arbitrage as a cultural phenomenon,

  • whether it's the blockchain,

  • whether it's all the opportunity within AI and ML,

  • whether it's the emerging AR infrastructure

  • in the Apple updates and Google infrastructure,

  • whether it's voice, which I speak a lot about right now,

  • on the Alexa, Google, and Apple fronts,

  • we're talking about a very different world

  • than our grandparents and parents grew up in

  • as businessmen and women, and more importantly,

  • as marketers and executors and most importantly,

  • as actual practitioners of the craft.

  • I think the thing that fascinates me the most

  • is how many people in here, I mean, to me,

  • when I think about how many of you flew to be here

  • or are here to see me speak,

  • we, including myself, we're so much further ahead

  • in understanding these things because of our interest in it,

  • regardless of your success at this point in it.

  • If you're sitting in this conference,

  • your intuition or curiosity or execution

  • around the modern day attention graph

  • and the opportunities within it is so much further

  • accelerated than the 99%,

  • and to me, that's super interesting to me,

  • that we have such an incredible opportunity in front

  • of us to trade on this opportunity,

  • and so, my question becomes,

  • how much of what you believe and know about this moment

  • is around you reading or consuming content,

  • and how much of it is that you're

  • actually executing within it?

  • If I can do anything to start this keynote off with,

  • if I can lead with anything,

  • if I can impact you in any shape or form

  • to have one action item,

  • it would be for you to start doing more of the thing.

  • Let me explain.

  • There's a lot of people in this room who understand

  • the concept of KOLs or Facebook ads,

  • but yet, I don't think enough are actually

  • executing within those environments.

  • You know, it's unbelievable how many of you have opinions

  • on these ad products and platforms,

  • yet aren't spending and executing yourself.

  • I think the thing that I spend so much time on

  • is I produce content and do social media,

  • because I wanna stay a practitioner.

  • I think of it as being a mason or a carpenter

  • versus being an architect.

  • If you look at that industry,

  • a lot of architects grow up getting their hands dirty,

  • and over time, they get separated too much from the work,

  • where they lose a pulse on the reality

  • of the current infrastructure.

  • I'm fascinated by that.

  • That is the thing that I try to stay grounded in.

  • If I can get everybody here to make one more ad,

  • to create one more piece of content,

  • to A/B test six different headlines on the same picture

  • in a Facebook, Instagram, WeChat environment.

  • These are very important variables that

  • not enough of us are talking about.

  • And so, at the most high level,

  • I would hope to inspire people to become practitioners

  • instead of pontificators in the craft of the opportunity.

  • There is only one reason I stand up here at this keynote

  • and have people wanna hear what I have to say.

  • It's because no matter what has been happening to me,

  • I've not lost my pulse on the craft of what I do.

  • How many people here have been following me

  • for longer than

  • a year?

  • So, one more time, hands, I just wanna see.

  • Great, almost all of you.

  • Most of you, 60, 70% of you.

  • I'm a simple dude.

  • I basically only believe in 10 or 12 things,

  • and I pump out an obnoxious amount of content,

  • which means that over the course of a year,

  • you're gonna pretty much grasp what my pillars are.

  • I think the only thing that allows me

  • the luxury of keeping your attention over the long haul

  • is my ability to stay relevant

  • to where the opportunities are.

  • The only reason after a year or two

  • that it's worth your time to give to me versus

  • something else, it's because I've had a good career

  • for 20 years of having enough intuition

  • on what consumers are gonna do, but way more importantly,

  • I don't talk about Alexa skills and briefings,

  • I make an Alexa skill and briefing

  • so that I understand it,

  • and I would tell you, there's a huge lesson in that.

  • I think a lot of people,

  • especially if they get a level of success,

  • start getting too far away from the craft,

  • and you start building around the raising the capital,

  • the exiting of the company, the writing of the book,

  • you know, the speaking on the keynote,

  • you just get away from the work,

  • and I would argue that it's never been more important

  • to stay on top of the work,

  • because every day it's changing, right?

  • To me, I'm running late this morning to our first meetings,

  • and I quickly go on Instagram Live

  • because they just created a new update

  • where it allows you to bring people into your

  • Livestream that are watching you,

  • and I did not feel comfortable being here today

  • without trying and tasting it and understanding

  • the functionality in case one of you asked

  • me a question about it.

  • I mean, it's an important insight.

  • It's an important insight,

  • and it is the absolute opportunity,

  • because when you think about the way I think about it,

  • I talk about day trading attention,

  • and when you talk about day trading attention,

  • I'm not a Wall Street guy, I'm not a capitals guy,

  • but I understand the difference between

  • day trading and putting something into a mutual fund

  • and watching it grow, right?

  • There's a very different speed,

  • there's a very different understanding,

  • and that's how I think about it.

  • My sign now says day trading attention.

  • A year ago it used to say marketing

  • in the year that we live in.

  • Why did I change it from marketing in the year

  • that we live in to day trading attention,

  • it was because I realized, oh my God,

  • everything we're about to talk about

  • is happening even faster,

  • that even if you believe in something for that year,

  • within that year, it's changing too much,

  • influencer marketing, and Facebook, and YouTube,

  • and Twitter, and LINE, and WeChat,

  • this stuff is changing too fast

  • and we are not keeping up with the subtle features,

  • because if you really understand this,

  • you know, you look at something like Instagram Stories

  • or Facebook Watch or all these subtleties,

  • in those little sub-arbitrages, polling,

  • in an Instagram, in those little features,

  • in those little updates are oftentimes the marginal

  • opportunity that is the biggest difference between

  • growing your business and not.

  • And so, it's exhausting and it's difficult,

  • but I have one very important statement around this

  • for everybody, tough luck.

  • You know, no matter how we want it, listen,

  • I wish that we never evolved from email.

  • In 1996, I had 90% open rates on my email newsletter.

  • I was crushing it, life was good.

  • I had figured out email.

  • Then in the early 2000s, I figured out Google AdWords.

  • I wish that never changed, I figured it out.

  • I won on that, then YouTube came out.

  • I had one of the first long form shows on YouTube in 2006.

  • I figured it out.

  • I liked it, I wish Twitter didn't come along, but it did,

  • and then I spent 15 hours a day tweeting all of you,

  • and then I grew into one of the most followed people

  • on Twitter, and then Facebook evolved.

  • And, like, Instagram came up, and Snapchat came.

  • Like, this is a never ending game of attention,

  • distribution, and arbitrage,

  • and so I think the biggest thing you need to understand is

  • the best product will always win if people know about it.

  • Right, and so, I think the thing that I spend

  • a lot of time on is I'm a marketer, I like to market,

  • I understand marketing, I'm a business builder,

  • I've built businesses.

  • I think there's an incredible, interesting,

  • kind of graph between the quality of your product

  • and how many people know about it.

  • So, for example, if you're a great marketer,

  • and you listen to everything that I say,

  • and you get a lot of attention,

  • and your business isn't working,

  • a lot of times it happens to do with your products sucking.

  • We don't spend enough time talking about the product

  • or service you're selling, you know?

  • So, please, if you're sitting in the audience

  • and you're looking for the magic pill,

  • or if you think that you're gonna be able

  • to siphon some information that's gonna allow you

  • to play in the edges of the arbitrage of opportunity,

  • please make sure you're looking at your product

  • and service to make sure it delivers,

  • because if you follow my blueprint,

  • if you get results from my ideas that you then

  • become an executor of, if your product sucks,

  • all that I'm gonna do is expose your product faster

  • and you're gonna go out of business faster.

  • So, please start there, but after that,

  • please understand the following.

  • This is a golden era of marketing for one simple reason.

  • The places where our attention and our consumers'

  • attention are, are now driven by marketplace bidding

  • dynamics, not by writing an upfront check to get the ads.

  • Please understand this.

  • Please understand that the biggest difference

  • for us as communicators is we don't need millions

  • of dollars to do television and print

  • and outdoor and direct mail to hit mass,

  • we are trading on marketplaces, Google, Facebook,

  • Snapchat, these are biddable marketplaces.

  • The reason this is the best time

  • is because those marketplaces are underpriced.

  • Those marketplaces are underpriced right now

  • because the biggest companies in the world

  • are not spending enough money on them.

  • You have to understand, when there's a come to Jesus moment,

  • and the biggest brands in the world properly spend

  • in everything that I talk about,

  • everything I talk about becomes null and void.

  • When you have to spend $48 CPMs to get in front

  • of potentially 1,000 people in a feed instead of $7,

  • the mathematics don't work out as nice

  • for why I'm so excited.

  • When influencers and KOLs start charging the proper price

  • for their product placement and endorsement,

  • it won't be as fun of an opportunity.

  • And so, I continue to yell at the top of my lungs

  • right now, how many people here actually have been

  • following me for eight years?

  • Raise your hands, there's not gonna be a lot,

  • but I'm just curious, go a little higher, eight years?

  • First of all, thank you for the eight of you.

  • Second of all, second of all,

  • you eight have a unique understanding

  • of me that many others won't, and let me explain,

  • for you eight, that, I can see two of you right now,

  • that you understand.

  • I was very loud, Gary Vee, in 2009, 2010,

  • but then I got very quiet for my standards

  • in 2011, '12, '13, and then I started getting louder again

  • in '14, '15, '15, '16, '17, right?

  • For everybody else, there's a reason.

  • I am my most excited when I think

  • there's an arbitrage at scale.

  • If I had been making content in 1996,

  • I would've been talking and making videos

  • and audio and written word about email

  • until I put you into nausea.

  • Then I would've gotten quiet in '99,

  • 'cause email had caught up, and then somewhere around 2001,

  • I would have probably spent 24 months yelling at you

  • that this Google AdWords thing is incredible,

  • intent marketing's incredible,

  • if somebody's searching to drink wine,

  • that's probably good to buy for five cents a click,

  • and I would have yelled and screamed

  • for two to three years on Google AdWords,

  • and then somewhere around 2006, '07, it corrected.

  • Ah, dit, dit, dit, dit, dit, dit, dah.

  • Every single person in this conference

  • is going to regret not spending more money

  • on Facebook and Instagram.

  • Every single person in this, I'm talking, and by the way,

  • I know some of you have a B2B SaaS business

  • that you haven't been able to figure out

  • how to do Facebook ads,

  • but I know tons of B2B SaaS businesses that are selling

  • top of the funnel and conversion based sales every day

  • on Facebook at scale because they're trying harder than you

  • to figure out the creative that is the variable of success.

  • Please understand that the creative is the

  • absolute variable of success.

  • That it may be the word or the picture or the video

  • that hasn't let you be successful in Facebook, not Facebook.

  • And so, I sit here with, as you guys can tell,

  • a different demeanor than sometimes when I speak,

  • because I think it's very serious.

  • I think this is an enormous opportunity,

  • and I very honestly am excited that I know

  • three of you are gonna email me in four years

  • and it's gonna be like, Gary, you were right,

  • I didn't spend enough on Facebook, God damn it.

  • So, now that we've established that,

  • I wanna talk about the thing that

  • excites me the most right now, which is voice.

  • A lot of you have heard me yell and scream about voice.

  • How many people here have seen my enthusiasm

  • for voice, raise your hands, great.

  • I'm awfully passionate about it,

  • and I'm passionate about it because

  • of one of the more interesting chapters in my career,

  • which is when I passed on Uber, twice.

  • At a four million dollar evaluation.

  • In the angel round for one of my best friends in the space.

  • The reason I passed was, first,

  • 'cause it was a side project for Garrett and Travis,

  • but second, 'cause I didn't see it.

  • But why did I invest a year later, before it exploded?

  • It was because I understood that Uber

  • was selling time, not transportation.

  • And more importantly, the perception of time,

  • because if you've ever been to New York City like me,

  • there's nothing more humbling than waiting

  • for your Uber and watching 500 cabs

  • that are empty drive by you.

  • Now.

  • Audio.

  • How many people here, in the last year,

  • have started spending more time listening

  • to my podcast and watching less video because of it,

  • raise your hands.

  • Raise it high, I want everybody to look around.

  • This is the insight that matters to me the most.

  • Right?

  • The reason they've done that is because

  • what audio allows that video doesn't is passive consumption.

  • You can listen to the podcast while doing something else.

  • You can listen to the podcast in a shower,

  • while you're driving, while you're working out,

  • it's time arbitrage.

  • Audio will be a huge explosion for all of us,

  • in every one of our businesses,

  • because when you're communicating,

  • and hopefully you're bringing value

  • and not running a radio commercial,

  • when you're communicating and bringing value

  • to your audience and building awareness for yourself,

  • you're gonna be doing it in a way that respects their time.

  • The reason I hate modern day advertising

  • is 'cause it steals time.

  • A pop up banner on your phone steals your time.

  • You have to hit the X, it's too small, it pops up,

  • it opens up, you're pissed off, you try to exit,

  • and now you've wasted four seconds, which,

  • oh, by the way, means a lot to you.

  • It would be stunning to you for you to realize how much

  • slower your internet that you're used to in your office

  • or home has to be for you to feel it.

  • It's staggeringly a little.

  • And so, time only with health and money

  • and religion are now on the pedestal

  • of things that we care about the most,

  • and every technology that I see that sells you back time

  • in exchange for your attention

  • will be the things that I bet on the most.

  • And that is why I am obnoxiously

  • bullish on voice, and when I say voice,

  • I mean I think everybody here should start a podcast.

  • I just do, and in the Q and A,

  • I'll show you an example of any one of your businesses,

  • how it could be a podcast, if you'd like to ask me,

  • and two, I think everybody here should start thinking

  • about what it looks like to develop a briefing or a skill

  • inside of Amazon, Facebook, excuse me,

  • Amazon, Google, Apple, whatever Facebook comes out with,

  • whatever the tech giants from China come out with,

  • it is going to be the way you search.

  • In the next five years, five years from today,

  • I promise you, you will be blown away by how much

  • of your search behavior is done with your voice.

  • As a matter of fact, one of the most interesting stats

  • that I'm paying attention to is that one

  • in every four searches on Google on a mobile device

  • is done through voice.

  • And if you have young children that play

  • in a YouTube environment on an iPad,

  • my son, when he was at three,

  • could navigate the entire web through voice.

  • So,

  • look.

  • My point here is very simple.

  • We are ridiculously lucky,

  • because we get to navigate through this time.

  • For anybody over 30, and especially if you're over 40,

  • you really recognize that,

  • because, for the over 40 crowd in here,

  • we lived pre-internet in a lot of ways.

  • The scale is remarkable, the impact is high,

  • the upside's enormous, and to be very honest,

  • I think most of us are just taking it for granted.

  • I don't think we understand the impact

  • of how much the opportunity is real,

  • and for me, it becomes disproportionately compounded

  • because you're actually at this conference.

  • You're actually part of a very small interesting group

  • for me, which is, I know how big the opportunity is,

  • I know that 99% of people have no idea it's happening,

  • you do, so you're part of 1% of the whole thing

  • that understands it's happening,

  • now it's yours to lose.

  • I would argue that if you are not able

  • to achieve what you want to achieve in life,

  • and you're at this conference during this time,

  • then you really mis-executed.

  • Then you really got into the things that

  • I worry about when I put out content,

  • which is you worry way too much about

  • stuff that does not matter.

  • That you're worried way too much

  • about other people's opinions,

  • which is the biggest reason you don't take chances,

  • because you worry about how people judge your failures,

  • then you're doing a lot of other things

  • that are leading to huge levels

  • of missed shots and missed opportunities,

  • and so that's why I speak so much

  • about being insular, having the right intent,

  • because literally, fundamentally,

  • if you synthesize everything I've just said,

  • non-action is the fundamental reason

  • that most of you will fail, at this point,

  • being in this room, at this conference, during this time,

  • and understanding quite a bit of what's actually happening.

  • Non-action, which if you take all the way to the seed

  • of a human being is insecurity.

  • Which,

  • is probably the biggest reason that I create content,

  • because I hope that you use me

  • as your shield to do shit,

  • period.

  • So, that's what I think is happening.

  • Audio's super interesting to me.

  • Feed dynamics and a mobile device are the currency today,

  • it will continue to be for a little while.

  • Enormous things are happening around us

  • on blockchain and AR and things of that nature,

  • they're all coming, they're all circling around,

  • some things are much further away than people realize,

  • I am very, very anti-consumer VR in the short term.

  • If you asked me, this great phenomenon that I'm

  • so obsessed with called the internet,

  • the only thing that arbitrages it out is VR.

  • If we live in a full VR world, then now what, right?

  • Cool, but nobody here knows a single human being

  • that spends an hour in VR in a week.

  • Not for non-business purposes,

  • consumer behavior's not there.

  • My friends, for the people that are the smartest

  • when it comes to tech in here,

  • the biggest thing that stops you from being successful

  • is you understand that the tech is ready,

  • but you haven't factored in consumer behavior.

  • The biggest reason that so many super smart

  • technologists fail with their products

  • is they anticipate techs and they understand that it works,

  • there's so many things that work right now

  • that are four, seven, nine years away,

  • because we're not ready to use it that way.

  • Online dating worked

  • in 1996,

  • but it took another decade before there was a stigma

  • removed from it that allowed it to start having some legs,

  • and 10 years after that, now it's mainstream, right?

  • That is basically what I do for a living,

  • day trading attention, understanding behavior around it,

  • what are people gonna do today that's meaningful

  • to the goals that we have?

  • Couple things that I wanna throw out

  • before we go into Q and A.

  • One thing that has come up quite a bit today

  • since I've been doing interviews and interacting

  • with people on social here in Singapore is

  • because I have a personal brand,

  • which, oh, by the way, is such an interesting word,

  • 'cause it gets people very emotional in both directions,

  • I just wanna remind people that

  • hate people with personal brands,

  • it's just a slang term for your reputation.

  • So, people that have a reputation or a personal brand,

  • there's a lot of people asking me

  • if that's a requirement to build a successful business,

  • and I find that laughable, because I wanna remind everybody,

  • I wanna remind everybody that 99% of businesses

  • don't have a personal brand in front of them.

  • You know, I think that it's a great to have,

  • I think if you are charismatic or narcissistic,

  • or enjoy the attention, it's a nice to have,

  • I super love it, I love taking selfies with you

  • as much as you love taking it with me,

  • it brings awareness, it's branding,

  • but it is far from the reason why one

  • would be successful and it's definitely not a requirement

  • to be successful in today's business environment.

  • The requirement to be successful is very simple.

  • Is your product good enough,

  • and do people know about it,

  • and do you have the structure to get people

  • to know about it better than the people you compete with

  • for the same share of attention and money for that product.

  • It's very, very, very, very basic.

  • The biggest issue is, slash opportunity,

  • is the speed in which it turns and changes.

  • And so, couple of the things I wanna talk about.

  • Let's make it contextual to this audience.

  • I wanna remind most of you that you have

  • a disproportionate advantage

  • from most entrepreneurs in the U.S., which is,

  • oftentimes, not always, because of cultural differences,

  • but oftentimes, you get to see a preview

  • of what's happening before it happened.

  • When I think about my friends that have built

  • successful businesses in southeast Asia

  • by simply paying attention of what's happening in America

  • and then replicating some version of it in the market,

  • it is literally the dream come true.

  • American entrepreneurs got mad at those brothers in Germany,

  • right, who would rip off the ideas and build a business.

  • I always was so upset about that.

  • I mean, I think Facebook has proven

  • that there's no ripping off if it's a feature,

  • and I think I would also argue that

  • ripping off by looking at a different business

  • in a different market and then interpreting it

  • into your market is far from ripping off,

  • I think it's called smart.

  • So, I would highly recommend, I don't know if it's pride,

  • which I think holds back a lot of people,

  • but please take advantage for the disadvantages

  • one could think they have, there's only five million here,

  • if you wanna do it in Indonesia,

  • there's a lot of people but there's so many microclimates,

  • so that's, so many different segmentations,

  • mainly in China, whatever you would deem a disadvantage,

  • please understand you have the greatest advantage,

  • which is 90% of things are human, not cultural.

  • 90% of things are human, not cultural.

  • If you're capable of understanding the culture

  • of your consumer and layer the cultural context

  • on top of the human thing that is happening in America,

  • you are halfway home.

  • An unbelievable advantage

  • to be an entrepreneur in this region,

  • and watch things play out,

  • by the way, for free, no report needed,

  • no hiring Boston Consulting or Bain and McKinsey,

  • by reading and watching videos and downloading apps,

  • something that I don't believe most people

  • in this conference are taking full advantage of,

  • or respecting enough of how big of an advantage

  • that is, and to me, very honestly,

  • I'm quite selfish when I speak,

  • I dream in three years from now, you email me,

  • nothing would make me happier than

  • getting an email from somebody here who said

  • they had a $50 million exit, because, you know,

  • they just looked at what was working in America,

  • and they built the replica-ish of it here.

  • Please do that, please understand how big of a deal that is,

  • and I would argue it is your singular biggest advantage

  • in this market to be able to be shown what will work,

  • and then allow you to interpret it,

  • oftentimes with very little change in the model.

  • Cool?

  • Cool.

  • What else is interesting to me?

  • You know what's super interesting to me?

  • LinkedIn.

  • Let me talk about LinkedIn for a second.

  • How many people here are on LinkedIn?

  • Good, this will work.

  • LinkedIn's interesting to me.

  • I think LinkedIn is up to something

  • that I think will be beneficial for a lot of us.

  • First of all, how many people are in B2B marketing?

  • Raise your hands.

  • So, look, raise them higher,

  • because I see a lot of half assed hands, higher.

  • Great, two hands, nice.

  • B2B.

  • I've said this before, I'll say it again,

  • 'cause I'm not sure how many have heard it.

  • Here's how I think about B2B marketing.

  • In every one of our B2B spaces,

  • there's usually a magazine or two

  • that is the leading B2B magazine in our sector, right?

  • There's just a B2B magazine that our customers read.

  • I think that's the thing that you should attack.

  • I think you, as a company and a service,

  • should look at the B2B magazine and deem that

  • your competitor, more than people you compete with

  • to sell contracts to clients, let me explain.

  • It is my belief that everybody in here

  • is no longer an advertiser,

  • but that everybody in here is a media company.

  • So, I know a lot of you have heard me say

  • don't listen to what I'm saying, watch what I'm doing.

  • I don't advertise, I act like a media company,

  • and then from that, I have top of the funnel

  • brand awareness that leads to my business.

  • I don't buy ads on Ad Age,

  • I don't sponsor things that can,

  • I produce content with my points of view,

  • act like a media company,

  • and they funnel into an environment where I built

  • $125 million in revenue in AdWorld

  • without winning a single RFP.

  • Right?

  • So, I don't know what all of you do in your B2B business,

  • but I would look at why people read the B2B magazine,

  • and I would argue that you need to start becoming

  • a media company for the sector,

  • and then trading off of the top of the funnel awareness.

  • Let me explain again.

  • In 2006, this happened to me intuitively.

  • I started a wine show on YouTube

  • less than a year after YouTube was launched.

  • I thought that I was gonna make infomercials.

  • I thought my main plan when there was a camera like that

  • in my office for episode one was

  • I was gonna sit there and sell you wine.

  • Something very interesting happened,

  • if you wanna go on YouTube and watch episode one

  • of Wine Library TV, somewhere in the first three minutes,

  • you can even see my face take a little weird turn,

  • you can see me thinking,

  • because I realized that this would never go away,

  • that this video would live forever,

  • and I realized that if I was shilling wine

  • that I didn't believe in, that I could be exposed.

  • So, somewhere within the first three minutes

  • of me ever producing a piece of content for the internet

  • in my life, I switched from being a salesman

  • to being a media company.

  • I would argue that most of the behavior

  • in the way that you produce content

  • has short term sales DNA versus long term media DNA.

  • And this is the vulnerability of why you're not getting

  • the returns that you're looking for from this environment.

  • So, I would, please, implore a lot of you to realize that

  • I believe one of the first hires of your business

  • in the future is your editor in chief of your business.

  • An actual media editor for a SaaS product,

  • or a consultancy firm, or whatever you do,

  • and so, this media mindset is super fascinating.

  • Let me explain it in an even more historical nature.

  • Do you guys know that the Michelin Tire Company

  • in the early 1900s

  • decided to start writing reviews of hotels and restaurants

  • in the countrysides of Europe because people

  • weren't driving enough and using up the tires

  • and stopping in their gas stations,

  • so they started reviewing restaurants and inns

  • positively if they were further away from London and Paris

  • to get the wealthy to drive out there

  • and stop by their stations and use up their tires,

  • and that is why we, to this day,

  • have restaurants rated three stars Michelin,

  • because the Michelin Tire Company, 100 years ago,

  • executed on my thesis.

  • In the same vein, Guinness beer company,

  • after declining in pubs for the first time

  • around the same time,

  • realized that a lot of people were

  • talking about trivia at the bar,

  • and literally created the Guinness Book of World Records

  • to get you to talk about crazy records and trivia

  • in a pub and use the word Guinness,

  • so that you would subconsciously reorder

  • a Guinness in the pub.

  • This is super interesting to me.

  • I'm a very big believer that the future

  • has all of its seeds in the past.

  • And so, I implore all of you to become much better

  • historians around how to use media

  • as a top of the funnel gateway

  • to sales around your business.

  • Once you understand that,

  • you will find far more success in LinkedIn

  • if you write a white paper that helps lawyers

  • run their business and then it's a gateway drug

  • to what you sell them,

  • than if you were to try to just sell them an ad saying

  • free consultation if you use my firm.

  • Media DNA versus advertising DNA.

  • Media, again, you want distribution in retail stores?

  • Write a white paper on LinkedIn,

  • 15 things that retailers need to do in 2018,

  • brought to you by your brand,

  • I promise you, you'll be stunned by how much

  • inbound opportunity you have in that environment.

  • Media, not advertising.

  • So, those are some of the top of the funnel things

  • that are really on my mind.

  • I continue to execute, I continue to do,

  • I'm very fascinated by how much time

  • people spend dwelling and debating,

  • I think we glorify strategy and we underestimate execution.

  • I feel like if you look historically

  • and rewind the biggest successes,

  • the strategy came from the execution,

  • and you did some Monday morning quarterback,

  • I'm a real genius, in hindsight,

  • because I can manipulate how I got there after the fact.

  • I'm gonna talk about so many things in different ways

  • than the intent that it was at first,

  • because you don't even realize that your strategy

  • came from it, because when you're doing,

  • the strategy is happening in realtime,

  • you almost forget why you were doing it in the first place,

  • and so I promise you, indecisiveness and debate

  • and pontificating and ultimately, ego,

  • is stopping so many people from being successful.

  • And while I'm on that,

  • how many people have more than 10 employees,

  • raise your hand.

  • Great, I think it's worth bringing up.

  • Hiring.

  • I'm super passionate about hiring.

  • How many people have more than 10 employees,

  • raise your hands.

  • I think one of the biggest flaws in most of your companies

  • is your own ego wrapped up in being somebody

  • that's good at hiring.

  • I wanna tell this story,

  • 'cause I think it's one of the most

  • fascinating things happening in small businesses.

  • I'm stunned by how many small businesses,

  • CEOs, founders, or owners think they're good at hiring,

  • and have made this a thing.

  • They've made it a thing 'cause they wrap their pride

  • in hiring, and here's what happens.

  • I feel like my EQ and people skills are off the charts.

  • I am baffled by how many horrible hires

  • I've made in the last 20 years.

  • A lot.

  • So, when I think about my intuition and ability and process

  • and deploy that against the masses,

  • I know a lot of you have made huge

  • amounts of mistakes hiring.

  • I so don't give a crap what you think about me,

  • that I'm very comfortable and excited about

  • admitting that I was wrong and firing very quickly.

  • Most people sit on people for a year or two,

  • because they don't wanna be exposed

  • at making a wrong decision, and in that time,

  • enormous amounts of bad stuff happens to your business.

  • So, and a completely random thing

  • from what I've been talking about,

  • if I can get one person here to fire the person

  • they should be firing in their business right now,

  • after today, I will feel very accomplished

  • on my entire trip to Singapore.

  • Who's got a question?

  • Great.

  • You see that, that was good accuracy.

  • What's your name?

  • - [Man] Melvin.

  • - Melvin.

  • - [Melvin] Yeah, and first off, I would wanna say,

  • Gary, thank you so much,

  • because of what you did, you changed my life.

  • If you remember, slightly earlier this year,

  • you started a contest on TV-- - 2017 Flip Challenge?

  • - [Melvin] No, the GV, GV Podcast Contest.

  • - Yes. - Yes.

  • So, at the point, I'm almost in the U.S.,

  • and I knew that by the time that that thing's gonna happen,

  • I will be in New Jersey, New York,

  • so I was hustling really hard to get you

  • to pay attention me, obviously it didn't happen.

  • - Yes. - Yeah, alright, but,

  • but the good part was that what I did was

  • I did exactly what you told me to do,

  • or what you had been saying.

  • So, I had the hashtag,

  • I started tweeting everyone who submitted their entry,

  • and I said, congratulations, I asked them,

  • this is my favorite Gary Vee quote, what's yours,

  • and then I started getting reply.

  • And so, that was when I got a reply,

  • and that was when I restarted my vlogging journey again,

  • so this is the third time I've started my vlogging journey.

  • So, this time when I started my vlogging journey,

  • boom, it happened.

  • People started paying attention,

  • I think you know him, Chris Brogan, pay attention to me,

  • he tweet a lot my videos,

  • he even jump on a call with me

  • to do an interview, so that was great.

  • - That's awesome, he's a good guy.

  • - [Melvin] Yeah, so, first off,

  • I wanted to thank you for ignoring me,

  • because if you hadn't ignored me,

  • I wouldn't have thought of that.

  • - I love it.

  • - [Melvin] Yeah, so that's one.

  • Now, number two is that I think there are

  • three things that we have in common.

  • Number one, we have the same favorite number.

  • - Five. - Number,

  • number two, we have this, we are born in the same month.

  • - Nice, November. - Yeah, alright,

  • so, the other thing is, I wanna say is that,

  • when I started my vlogging again, this time around.

  • - Third time. - I started getting attention,

  • and I started getting discovered,

  • and now companies start calling me,

  • people start calling me and say that

  • can you do videos for me?

  • So, now I'm here today, and I'm devastated.

  • Why, because you are talking about audio.

  • (everyone laughing)

  • Alright? - Yes.

  • - [Melvin] So, my question is, right now,

  • I'm beginning to crush it, if you know this actually,

  • I said to you earlier on Twitter that I'm not coming here

  • because I'm executing on what you say and I'm crushing it,

  • I have no time, but I'm here today because I wanna see you,

  • I wanna say thank you to you.

  • - Thank you. - And so,

  • my question to you, it's basically this.

  • For someone who is really getting traction

  • in terms of video, people started paying attention.

  • - Both. - Well, yeah,

  • yeah, I know. - Both.

  • - [Melvin] But would I be, would I be,

  • so what would the-- - Both.

  • - [Melvin] Strategy be?

  • - Both.

  • - [Melvin] What would the strategy be,

  • what would I do with podcasts?

  • - I don't know.

  • (audience laughing)

  • - Okay. - But let's talk about it.

  • - Okay. - First answer is both.

  • - [Melvin] Okay, obviously.

  • - Now, let me rephrase, it depends on your ambition.

  • First of all, I love going deep on what works.

  • Just 'cause audio's rising doesn't mean video's dead.

  • You know, it's so funny,

  • we've been the same for a very long time.

  • We, as humans, consume content in written form,

  • in audio, and in video.

  • Whether it's TV, newspaper, or radio,

  • or blogs, podcasts, and YouTube,

  • it's the same game.

  • So, nothing's gonna die.

  • If you have real ambition to build a personal brand

  • that you wanna arbitrage opportunities on,

  • my answer is both,

  • because in 16 hours, you can get a lot done.

  • You know, people always say to me, do you sleep,

  • and this and that, Gary's always pushing no sleep,

  • I mean, if you follow me carefully,

  • I talk about six, seven, eight hours, sleep!

  • I'm not worried about you sleeping,

  • I'm worried about what you're doing when you're awake.

  • 16 hours is a lot of time to do damage,

  • and so, what would you do on your podcast?

  • Look what I did at first.

  • I believed in audio about a year and a half ago,

  • I wanted to get in, I was busy,

  • I didn't have the infrastructure I have now,

  • so what did I do?

  • I transcribed the Ask Gary Vee video show into audio,

  • right, then I watched it, it wasn't enough value add,

  • and it was made for video, so it wasn't contextual to audio,

  • so my podcast was not doing as well as it could.

  • Then on vacation, where I had a little time to think,

  • I decided to rebrand it to the Gary Vee Audio Experience,

  • which gave me a lot more flexibility

  • to give you guys original content that you didn't

  • hear anywhere else, keynotes,

  • different things, and it took off.

  • You have to look at yourself of what you're capable

  • of doing, especially when you're a one man band,

  • and I don't know if you have anybody helping you yet.

  • - [Melvin] Not yet, right now.

  • - So, as a one man band, what I would do,

  • is if you're vlogging, every day,

  • I would take 10 minutes of something that you're doing

  • or talking about, not show it in video form,

  • rip the audio, and make that your podcast.

  • - [Melvin] Got it.

  • Thank you.

  • - You're welcome. - Thank you.

  • - Can you pass it on to the next question?

  • Question?

  • Your aim is not where we're the same.

  • (audience laughing)

  • - [Kenneth] Hi, Gary.

  • - [Gary] How are you?

  • - [Kenneth] My name is Kenneth, so.

  • - [Gary] How are you?

  • - [Kenneth] I'm very good, very good, how about you?

  • - [Gary] Super.

  • - Good to see you here,

  • I would like to say a big thank you to you,

  • although I did not follow you for years,

  • but in the past six months, a lot of things have changed.

  • I'm writing a book, it's called Modern Industrialist.

  • I, in fact, emailed you, but I guess I have not hustled

  • enough to email you a lot of times,

  • but because of that, of you ignoring again,

  • I realized that I need to do something,

  • and I took the action of document versus create.

  • Because, for me, I'm a marketer, marketing consultant,

  • I always think of crazy ideas, but,

  • and I don't go into documenting.

  • So what I did is, because of my book, Modern Industrialist,

  • I interviewed 15 mompreneurs that I put

  • into my book that I personally know,

  • and because moms love to share, they start referring mom,

  • other mompreneurs, but I could not put them into the book,

  • and that's where I created my Facebook Live With Lee

  • every Monday, and I document it, document it,

  • and I interview them, and it's growing and growing.

  • So, my question to you is how should I bring it,

  • scale it up from there, and personally,

  • I own a creative marketing company,

  • so how do I put it together?

  • - So, you wanna figure out how to use the leverage

  • of the weekly show to build on top of?

  • - [Kenneth] Yep.

  • - What would you like to happen?

  • Would you like it to be a gateway drug

  • to your creative shop,

  • do you wanna build a SaaS product for mompreneurs?

  • Or do you wanna become a personal brand

  • and live as being the human that makes enough dollars?

  • I think you have a lot of flexibility of what you can do,

  • but this is where you have to start backwards.

  • So, for me, the reason I think I'm winning is,

  • for me, backwards, I'm more interested in my legacy

  • than making money, which is why all of you like me,

  • because I'm trying to win you over by giving you value,

  • not get a short term sale,

  • which is why it's building legacy.

  • So, all my behaviors work backwards.

  • I just gave you in one second three viable options

  • on the back of this,

  • do you have a clear answer to that,

  • or is that something you need to debate?

  • - [Kenneth] I,

  • because there's a lot options that I could do,

  • which I'm working on,

  • but it's not coming back to me as fast, because.

  • - How long have you been doing the live show?

  • - [Kenneth] I'm doing episode 15,

  • so I'm going for my 16 of doing on a weekly basis.

  • - Hold on, one, five?

  • - [Kenneth] One, five, yes, yes.

  • I just started, yeah.

  • So, because of that, yeah.

  • So, I'm going on and on, I'm not stopping,

  • and it's growing, and it's not just locally,

  • it's also into U.S. and a lot of traction,

  • people start referring.

  • - Yeah, it's called Facebook. - Yes.

  • Yeah, so, I'm continuing that,

  • and getting a lot of traction, getting partners coming,

  • and also to sponsor for my book,

  • so that's what I'm working towards,

  • and I would also like what you have mentioned,

  • is to put it as a media, so I'm also attracting partners,

  • companies, to come in, to maybe, like,

  • mompreneurs, they have their own business.

  • - Can I give you a good piece

  • of advice that's good for everybody?

  • - [Kenneth] Yep.

  • - The sooner you monetize,

  • the quicker you give up the leverage.

  • - [Kenneth] The question is how to monetize.

  • - Yeah, I understand.

  • So, and the answer is,

  • I really wish you didn't give a shit

  • about monetizing just yet.

  • So, you know, there's a lot of ways to monetize.

  • You just rattled off several, and I rattled off several.

  • So, I don't think you have an,

  • are you having trouble closing the opportunities?

  • - [Kenneth] I guess the struggle is because

  • I wanna bring up value,

  • I wanna push this mompreneur movement all around,

  • and to drive this, rather than focusing on the monetizing,

  • but monetizing is still our bread and butter.

  • That's why-- - But they're very

  • different things, right?

  • One of the things that really works for me is

  • I don't wanna monetize any of you,

  • I have an agency that works with the top 100 brands, right?

  • So, couldn't you monetize with what you're doing

  • and continue to build equity with the mompreneur community?

  • - [Kenneth] I could do that, just that,

  • I have to speed up, and also.

  • - But why speed up?

  • Dude, you've done 15 episodes.

  • You're four seconds in.

  • What are you trying, where are you going?

  • What's the rush?

  • I mean, that's the punchline.

  • Right?

  • Do you think it's gonna go away,

  • do you think you found some sort of rare, you know,

  • pot at the end of the rainbow that's gonna disappear?

  • I'm asking.

  • - [Kenneth] I feel that's unique,

  • coming from a man, coming from a dad,

  • interviewing mompreneurs.

  • - So, what, are you scared about a bunch

  • of dudes here trying to talk to the mompreneurs?

  • - [Kenneth] No.

  • So, I guess it's to, to find out, to find out what,

  • because I have my own creative marketing company,

  • it's like what you've been doing, VaynerMedia,

  • you're doing your business, at the same time,

  • I feel that being an author, writing my book,

  • interviewing mompreneurs, is kind of like my Superman time,

  • that I get to do all this thing, which I love to do it,

  • but at the same time, I have to be Clark Kent,

  • I have to do all the work and get my bills paid,

  • which is fine, but. - The problem is,

  • you can't monetize Superman to be Superman.

  • You followed? - Yes.

  • - That's the problem.

  • You're trying to sell a logo on Superman's suit,

  • and it's gonna look really stupid.

  • You following, or no?

  • - [Kenneth] Yep.

  • I get it.

  • - The answer is, you don't monetize it.

  • - [Kenneth] Got it.

  • Thanks. - Because,

  • because two things will happen.

  • One, you're still gonna monetize as Clark Kent.

  • I spent, do you watch Daily Vee at all?

  • - [Kenneth] Yes, yes.

  • - You know how I always talk about, like,

  • you're not seeing any of it, 'cause you're not.

  • 13 hours a day that you see nothing of,

  • me in meetings with clients,

  • sometimes I'll do a fast music and, just to show you,

  • just to remind you I'm actually doing, but,

  • I don't think it's super fun content,

  • I think it's a waste of your time to watch me

  • in B roll be in 11 hours of meetings.

  • You know, I'm very good at being Clark Kent,

  • and I have no interest in monetizing Superman,

  • you're trying to monetize Superman,

  • which is gonna be the undoing of both.

  • - [Kenneth] Got it, yep, I understand.

  • - Cool. - Okay.

  • - [Radul] Hey, hi, Gary, my name is Radul.

  • - How are you?

  • - [Radul] Very pleased to be here,

  • and also, I need to start by saying big thank you,

  • because I've been following you for about one year, maybe?

  • - Thank you.

  • - [Radul] But really needed some of those principles.

  • Maybe I read too many bullshit stories

  • of get rich overnight and kind of,

  • I was having that illusion in my brain

  • that it's supposed to be fast,

  • and I think that the top thing that I took from you

  • is that, look, it takes time.

  • - Yeah, it's really interesting, right,

  • because my personality,

  • and I'm sure some of you felt this the first time

  • you saw me, my personality seems so bullshit.

  • (audience laughing)

  • And it's ended up being my biggest strength.

  • Because I have that kind of pizazz that

  • all the bullshit people say it's gonna happen fast have,

  • I'm able to get your attention,

  • and then I trick you into going slow.

  • And then you actually get what you want.

  • - [Radul] Yeah.

  • It works.

  • I guarantee. - Sure does.

  • - [Radul] So, thank you very much for that.

  • My question is, and I'll work through it,

  • 'cause I'm not sure I have it clearly in my head.

  • So, basically, I've been doing headhunting and

  • human resources, executive search, for about four years.

  • - I like it.

  • - [Radul] Very specific to a field,

  • which is supply chain and logistics.

  • - I like that, too.

  • - [Radul] I started a podcast about

  • two or three months ago, which is going really well.

  • - That makes sense. - It's called Leaders

  • in Supply Chain, so I'm trying to do what you--

  • - Let me tell you why I think that,

  • notice how I said that makes sense, super narrow,

  • you know what's so funny, it's how I think about Singapore.

  • I think having five million citizens

  • is the advantage, not the disadvantage.

  • Everybody's so quick to build here,

  • and then go and do Indonesia and other parts,

  • that you forget that if you win the entire

  • five million market, you have a real business.

  • I love podcasts in,

  • in very narrow, supply chain, are you kidding,

  • nobody, everybody thinks they have to make, like,

  • consumer, the meanwhile is,

  • if you get the right 800 people listening to your, 800,

  • if you get the right 800 people listening

  • to your podcast, your headhunting business is gonna explode.

  • - [Radul] Yeah, and it's starting,

  • but I guess it's just the, so,

  • I think it will need a little bit more time,

  • but it's happening because I'm engaging

  • with really C level people that,

  • 'cause it's also creating that platform

  • that this industry doesn't have, currently.

  • - It also is media, so your ability to email somebody

  • who's the decision maker at a company to be a guest,

  • who nobody would ask to be a guest of anything,

  • and now they become aware of what you do on the side,

  • give Superman away for free, watch Clark Kent make money.

  • - [Radul] Yeah.

  • So, I guess all of this is happening,

  • I think it needs still a bit of time, a lot more time.

  • - Of course.

  • - [Radul] But I guess where I'm,

  • I'm kind of struggling over,

  • I guess what my question is, so, on one side,

  • we are selling headhunting.

  • So, basically, you recruit the best for your business.

  • - I understand. - Which is HR.

  • Then, on the other side,

  • I'm specialist in an industry

  • which is logistics supply chain.

  • So then I'm kind of, 'cause sometimes also people,

  • especially if it's very senior level,

  • so I've been getting with some board levels,

  • but I went on the side of the podcast to them,

  • and then they don't necessarily remember,

  • they remember, okay, that's the podcast guy,

  • they don't remember you as the headhunting guy.

  • - Yep.

  • - [Radul] So, during the podcast,

  • I do the bit on the industry,

  • I do the bit on the HR, how do you recruit your people,

  • and I try to make that connection.

  • So, I guess where I'm struggling with,

  • and I don't know what's the best way moving forward,

  • I think it's gonna work if I keep it

  • to supply chain and logistics,

  • I'm also considering, shall I keep it to Asia,

  • so, expanded, and saying, doing business in Asia,

  • to make it a little bit broader.

  • - I mean, you mean the show?

  • - [Radul] Yeah.

  • And also the business, then I can also,

  • I can then bring the headhunting business

  • to expand, as well.

  • - Do you feel like your business is ready to do that?

  • - [Radul] I don't know.

  • - Yeah, I feel like it isn't.

  • - [Radul] Yeah, probably not, yeah.

  • - Right.

  • (audience laughing)

  • You see what's happening, right?

  • It's the same reasoning, like, the get, quick, fast,

  • it's his question, guys, it's the same shit.

  • It's everybody, it's the same game over and over and over.

  • I get it, and even when you have some level of success,

  • it's hard, I get it.

  • I get it.

  • I live it.

  • I have way more opportunity than you

  • could ever wrap your head around.

  • But I stay disciplined on what I can do.

  • Why didn't, we've been registered to do business

  • in Singapore for three years.

  • Why is VaynerMedia not here, we weren't ready.

  • Was my brand ready, yes.

  • Would we get business, yes.

  • Would it deliver at the level that I thought

  • I needed to to create 20 year success, no.

  • You're on to something,

  • and this is what happens to a lot of businesses,

  • I look at it everyday.

  • You're on to something,

  • and now you're tasting blood in the water

  • and you're getting greedy.

  • Because you see it,

  • and especially if you're hearing it from something

  • like this, and you're like, wait a minute, this is gonna,

  • you know, like, you're compounding your confidence,

  • which is making you go wide when you should be going deeper.

  • - Thank you. - You're welcome.

  • - Hello? - Hello.

  • - [Moshad] Hi, hi Gary, my name is Moshad,

  • and like what you said,

  • 80% of your content today is more or less on YouTube,

  • that's that 30% I kind of absorb,

  • I actually collected this box for my mom,

  • but firstly, I wanna tell you,

  • I'm actually gonna quit my job to do something like

  • DRock or Word of Mouth Marketing Company,

  • but before I pass this on to my mom,

  • is that your new K-Swiss shoes, that's my question.

  • - These are my new K-Swiss shoes.

  • - [Moshad] Alright, awesome,

  • awesome, awesome, thanks.

  • - [Camillia] Hi, Gary, I'm Camillia.

  • - Hey, Camillia. - My son got me onto you.

  • I didn't even know you were around.

  • - Thanks a lot, Camillia.

  • (audience laughing)

  • I'm kidding. - Sorry about that.

  • Well, I. - Good news,

  • 99% of people don't, so, go ahead.

  • - [Camillia] It's okay, the word is getting around.

  • - They will. - Right.

  • I'm a WOMologist, and a lot of people ask me what I do,

  • I'm actually a specialist in word of mouth marketing.

  • - Word of mouth.

  • - [Camillia] Word of mouth, offline,

  • because I'm not an online person.

  • I've never been, and, but he's gonna get me on it

  • because of you, okay, so, thank you for that.

  • - Thank you.

  • - [Camillia] But, what do you call it,

  • it has always been a stigma that for many entrepreneurs

  • that word of mouth marketing is a very weak activity,

  • and yet, a lot of, what do you call it,

  • material says that it is the most powerful

  • form of marketing, and I took it on.

  • For the last four years, I did research,

  • I started a business group for it,

  • and I found out why it was the most powerful.

  • But my question to you would be

  • where do you see it in the next three to five years?

  • How does, how would it grow, how would it evolve?

  • Word of mouth marketing in the market,

  • especially for entrepreneurs.

  • - So, word of mouth marketing is what social media is.

  • - [Camillia] Right.

  • - All that social media is,

  • is the plumbing and infrastructure

  • that has created word of mouth marketing

  • to hit the scale that it's always had

  • in the invisible nature of the conversations

  • that we have with each other in real life.

  • So, even my first book that put me on to the world,

  • Crush It!, that I wrote in 2008,

  • most of it refers to word of mouth,

  • and then the book I wrote in 2011, Thank You Economy,

  • is basically just about word of mouth marketing.

  • It's about being extraordinary

  • to force word of mouth marketing.

  • I believe nothing sells product and services

  • more than another human being to another human being.

  • Where it lives, I think will continue

  • to go into this device,

  • not us talking, and I think that's great.

  • I think too many people want us to talk to each other,

  • so I find platforms fascinating.

  • I find it fascinating that we put a pen and paper,

  • somebody writing a letter, today,

  • as this incredibly great gesture,

  • even though we do it on here all the time.

  • We're putting pen and paper on a pedestal,

  • not the words that we're exchanging with each other.

  • And so, I think word of mouth marketing

  • is basically the old school term for social media.

  • I'm a buyer, to the end of time.

  • Until the robots kill us, I'm a fan.

  • (Camillia laughing)

  • - [Camillia] Thank you, Gary.

  • - You're welcome. - Thank you.

  • (Gary laughing)

  • - Nice pass.

  • How are you? - Hi, how are you?

  • Okay, I have this question, okay, first of all,

  • I've been following you for a few years now,

  • I think back from 2014, and you completely changed my life,

  • and how I operated my business.

  • It was really tiny back then,

  • but we managed to have really healthy growth

  • year after year, thanks to you.

  • - Thank you, thanks to you.

  • - [Woman] And the question is,

  • we're at a point where

  • we're in that crossroad

  • where we have to decide where we want

  • to either grow organically,

  • or we also have the option to grow rapidly, as well,

  • because we have interest.

  • - And if you grow rapidly, you have to take investment?

  • - [Woman] Yeah, because we have interested parties

  • wanting to offer that to us, as well, and.

  • - Do you own the business?

  • - Yes. - 100%?

  • - [Woman] So, that's the thing.

  • I'm, I just wanted to hear your take in that,

  • like, if you have options to grow.

  • - Do you own the business 100%?

  • - [Woman] Yes.

  • - Do you wanna have a boss?

  • - [Woman] Not, it depends, it depends on the angle,

  • because I do have a certain angle that I want to get to,

  • so I'm just, I just wanted to hear your take in this of,

  • do you, how do you feel about growing consistently,

  • organically, on your own, but it'll take really long time,

  • and somebody else might come in

  • and take away the opportunity, and.

  • - Do you believe that?

  • - [Woman] You never know.

  • I feel like I have a certain value to offer,

  • and there's nothing like it at this point,

  • so I feel like I have that certain value,

  • and I have that following,

  • I have the trust and the loyal of our customers, as well.

  • - If you can raise capital to speed up your process

  • and to create bigger distance between somebody copying you,

  • that's meaningful, and you don't give up control,

  • it's a worthwhile debate.

  • 80% of 100 million's better than 100% of 40 million

  • from a dollar standpoint.

  • Just don't think that just 'cause you sold off

  • 20% of your company doesn't mean

  • that you're not gonna be held accountable.

  • Let me give you an example.

  • When AJ and I sold a piece of VaynerMedia to Stephen Ross,

  • one of the things that I made required

  • is that I never had to have a meeting

  • to tell them how the business was doing.

  • - [Woman] Alright.

  • - You like that?

  • - [Audience] Yeah!

  • - It's a good one, right?

  • Now, he was worth eight billion dollars,

  • so he could give a crap ass.

  • You need to make sure, whether you sell 1%,

  • you could sell 1% of your company,

  • and that investor might take up

  • a disproportionate amount of your time.

  • The biggest issue is time

  • when you sell a piece of your company.

  • Do you really wanna prep for an entire week

  • every 90 days for an investor meeting

  • so you can justify your behavior?

  • - [Woman] Yeah, but the thing is,

  • I'm quite keen on taking that offer,

  • because it's much more of a strategy partnership

  • that will bring up value to me.

  • - So let's talk about that for a minute.

  • Is it a human or is it a company?

  • - [Woman] Both.

  • Because, it's a company, yeah.

  • - Is the human that you're excited about

  • being a strategic value prop to you an employee

  • of the company or owns the company?

  • - [Woman] Owns the company.

  • - Okay.

  • So you feel you'll get value from this individual?

  • - [Woman] Yeah, both sides,

  • because they wanted to invest because they wanted

  • to have us under their property as well.

  • - Sure. - 'Cause that could bring

  • certain value to them, as well,

  • so that's why they want it, so.

  • - Of course. - Yeah.

  • - How, I mean, you know,

  • as you can see, as we're digging,

  • there's no right answer to this question.

  • - [Woman] Yeah, there's no right at all, yeah.

  • - I think the question becomes how comfortable

  • you feel with them.

  • I think you need to make sure you over talk expectations.

  • Young entrepreneurs often make the mistake

  • of only seeing the good side of an investment.

  • And there's, nobody's giving you lots

  • of money 'cause they think you're awesome.

  • And so, you just need to be thoughtful.

  • The amount of people that I've seen raise capital

  • when they didn't need to and it destroyed their business,

  • is more than I'd like to say.

  • At the same token,

  • there's a ton of people who would have failed

  • and gone out of business without a strategic investment,

  • and then it turned into a huge success.

  • Here's what I would say.

  • Everything that's in your stomach

  • that you wanna ask and talk about,

  • do it before you sign that contract.

  • That's the mistake.

  • You sit on two or three things that you just

  • think will work themselves out,

  • bring them to the forefront.

  • - Okay. - Make sense?

  • - Yeah, it makes sense. - I'm sure there's one

  • to two things that are in your head.

  • - [Woman] Yeah, a few things,

  • like you were saying there's no right or wrong,

  • it's just, I have a certain angle

  • that I wanted to get to, and.

  • - What does angle mean?

  • Dollar amount?

  • - [Woman] No, no, no.

  • It's in, itself, the impact of the company

  • that I wanted to, because the kind of impact I wanted

  • to get, I wanted to have that certain impact,

  • the level that I wanted to have it, I need a partner.

  • And that's what.

  • - Can I ask you a question? - Yeah.

  • - The impact that you want the company to have,

  • could you get to that impact 11 years from now?

  • - [Woman] Yeah.

  • - So, then you have to ask yourself,

  • are you trying to get to the impact sooner,

  • and you're putting that as a romantic

  • point of view in your head,

  • and are you giving up too much to get there sooner,

  • because it's just one bigger version of patience,

  • this is why I'm pounding patience down people's throats.

  • And more importantly, is this impact real,

  • or is it manifested in your head as a romantic thing,

  • you know, you gotta think about those things.

  • - [Woman] No, it's real, because the thing is,

  • with our company, we're super engaged, because,

  • customers and our followers, they don't see us as brands,

  • they see us as a friend.

  • So, that's how we built, like.

  • - Be careful, because, at scale,

  • that tends to go away. - Yeah, I get that, yeah.

  • That's the thing,

  • we have to have a certain balance somewhat,

  • yeah, as we scale.

  • - That was probably the thing that scared me the most,

  • because,

  • if that's how your consumers feel,

  • it's almost impossible for somebody investing in you

  • to being comfortable with you doing the behavior

  • that makes that 100% pure.

  • They are thinking about the scale of that,

  • which then dilutes the energy of that.

  • - [Woman] It's not my voice, it's the company's voice.

  • So, they don't see the brand as a person,

  • it's just, they feel like-- - I understand.

  • - Yeah, yeah. - I understand.

  • - [Woman] When they see the, like,

  • the people that runs this company has a certain value

  • that they resonate to, so, yeah.

  • - Let me ask one last question, and we'll move on.

  • Does the investor have any say after the transaction?

  • - [Woman] No, not really.

  • - Good, then do it.

  • - [Woman] Yeah, alright.

  • (audience laughing)

  • - But just make sure you define the not really part.

  • - [Woman] Yeah, because, no,

  • because they do have a certain,

  • they, based on the conversations that we have,

  • they do wanted to offer advice,

  • try to bring up a certain value for us,

  • but, Gary Vee, ultimately, it's still my decision,

  • 'cause that's what they, they told.

  • - Ownership. - Yeah.

  • - Good luck. - Thank you so much.

  • - You're welcome.

  • Did we lose it?

  • There we go.

  • - [Shawn] Hi, Gary.

  • - How are you?

  • - [Shawn] I'm good, I'm good, and yourself?

  • Okay, I'm Shawn, I'm a digital marketer from Malaysia.

  • First off, I took your advice,

  • and I started vlogging not too long ago,

  • and I'm already seeing work,

  • doors that I could never imagine are starting

  • to open for me, and I only have you to thank you for that.

  • I have a two part question,

  • first, my father owns a traditional billboard business

  • with about 1,000 sites, mostly along the highway.

  • I'm persuading him to invest into it digitally,

  • I don't work for his business yet,

  • but I assume I will in the future.

  • Given your expertise,

  • if we became partners today in this business,

  • how would you focus your resources,

  • and what would you, what would your first steps be?

  • - What kind of business is it?

  • - [Shawn] A traditional billboard business.

  • - Traditional what? - Billboard.

  • - Billboard. - Yeah.

  • - So, your dad owns billboards.

  • - [Shawn] Yes, 1,000 sites along the highway.

  • - Which is rad, is it, are they digital?

  • - [Shawn] No.

  • It's too early. - So,

  • I would probably make the capital invest,

  • if I took over my dad's business or became his partner,

  • I'd probably take the capital risk up front

  • to take them digital,

  • 'cause I think that's gonna be required

  • to get the value out of that outdoor.

  • I would also look to diversify,

  • 'cause I'd be too fearful, you're a young dude,

  • I'm too fearful about self-driving cars

  • and all the things that happen over the next

  • 20, 30 years that would disproportionately

  • decrease the value of the asset that you have.

  • So, my intuition is that I would diversify,

  • I would either sell off half the boards

  • and then put it into building a media company,

  • or I would reinvest all the profits each year

  • into building some sort of digital complement

  • to a traditional product like that.

  • - [Shawn] Okay, got it.

  • The second part to the question is

  • as an extension to my vlogging,

  • I plan to start a series of interview videos

  • of podcast sessions with people within the same field

  • to talk about what they do,

  • and I was wondering, this is, starting my luck here,

  • would be my first guest to officiate this?

  • - So, I won't, but.

  • - [Shawn] Ouch, see, that hurts.

  • - But, if you do 15 episodes, I'll be your 16th.

  • - [Shawn] Okay.

  • I already have 22.

  • - What's that?

  • - [Shawn] I started my vlog, like, 22 episodes,

  • but I will start 15 interviews after that,

  • and you'll be my 16th?

  • - You've done 22 vlog episodes.

  • - [Shawn] Vlogs.

  • - But if I was listening carefully,

  • you asked me to be a guest on your new podcast.

  • - [Shawn] Right, okay, got it.

  • - So, that, I'll wait 'til I'm the 16th.

  • - [Shawn] Got it, thank you very much.

  • - You're welcome.

  • - Hello? - Hello.

  • - [Terrance] Yeah, hi, Gary, my name is Terrance,

  • and I'm 20 this year.

  • So, just one question for you,

  • I've been listening to you for about a year now,

  • and I'm just trying to figure out,

  • as a 20 year old without any experience

  • in my parents' business,

  • I've wanted to build a video, a blog,

  • an audio podcast, but I don't have the experience

  • to actually do it.

  • So, which answer should I focus on,

  • building up the experience in a business,

  • or should I go direct to help market a company?

  • - Well, listen, if you started a podcast and a video blog

  • about being experienced in the craft,

  • that would be bad,

  • faking it.

  • But if your podcast was about

  • the experience of learning the craft,

  • you'd probably have a lot of 20 year olds following you.

  • So, I don't think it's about getting the experience,

  • when I talk about I built a business for 15 years

  • before I came out, right?

  • I say that because that's what happened,

  • but I have a funny feeling if the internet was around

  • when I was a kid, like this,

  • I might have started documenting my journey right away.

  • I just wouldn't be walking around

  • like I was a business building guy,

  • I would be talking about being a young,

  • ambitious guy who used to sell baseball cards

  • and now I'm about to do it for wine,

  • and I would take people along with my journey,

  • that's my biggest problem with people

  • that don't have experience, they're lying.

  • They're lying that they're business experts,

  • or my favorite, you're a 20 year old life coach.

  • 'Cause, you know, you've lived life.

  • So, to me, I think you can start the podcast

  • and the video blog, I mean, I wish I did that,

  • because I, there was, I probably cried, cried,

  • 50 times in the first 10 years that I worked with my dad,

  • 'cause they were very painful fights.

  • And that would have been incredible content

  • that I wish you guys could watch

  • if you're in a family business, because it turned out okay,

  • and it would have been really cool

  • to see how that happened and why,

  • and how I was able to give more than I took,

  • and how I loved my dad more than the money,

  • and how I thought about what I could do

  • in my 30s and 40s and it's okay to lose in my 20s,

  • but I wouldn't have walked around and said

  • I was a marketing genius because I thought I was gonna be.

  • - [Terrance] Yeah.

  • So, start documenting my journey to becoming a businessman?

  • - Hell yeah.

  • - [Terrance] Got it.

  • - If you think that's interesting.

  • Maybe you're not comfortable enough in your own skin

  • to talk about all the failures,

  • which is the most interesting part

  • of documenting being a 20 year old businessman.

  • But if you are,

  • there's some people that are gonna listen.

  • The truth always wins, my friend.

  • That's all you need to know.

  • - [Terrance] Alright.

  • Can I get a hug?

  • - A hug? - Yeah.

  • - Sure!

  • - [Terrance] Awesome!

  • (everyone cheering)

  • - [Gary] Are we gonna take a picture of the hug?

  • (audience laughing)

  • - Let's start a vlog now, okay.

  • So, my journey to becoming a businessman.

  • - He's liar, he said he was gonna do a hug,

  • and now he's doing a vlog. - Okay, okay,

  • I'm sorry!

  • (audience laughing)

  • Thank you so much, Gary.

  • - You're welcome, you're welcome.

  • Alright, after this question, let's send it over there,

  • 'cause they're about to start a coup.

  • Go ahead.

  • - [Man] Thank you, Gary,

  • I flew in from Malaysia to see you.

  • - Thank you. - Okay.

  • So, okay, I am a little bit of confused right now

  • in our business, because, we're in the hosting business.

  • - Hosting? - Yes.

  • - Hosting websites.

  • - Not only websites. - Right.

  • - But several hosting. - Understood.

  • - [Man] Kind of services.

  • So, when we are saying, because Google, Amazon,

  • IBM, all the big giant out there,

  • and when you're saying marketing budget,

  • we can't compete.

  • - No way. - And if

  • we can't afford the content, the blogs, the video,

  • they are everywhere, so,

  • do you have any advice for this?

  • - Well, who, who's using you now?

  • - [Man] Okay.

  • What we are doing is-- - How many customers

  • do you have?

  • - [Man] Okay, about 500.

  • - Okay, great, so we have a great situation here.

  • The first thing that, if I was your new partner,

  • and I was brought in to do the marketing as the partner,

  • the first thing I would do is figure out why

  • those 500 people are using us,

  • and then that would be the content that I would distribute.

  • Don't ever mistake money as a competitive advantage.

  • Because plenty of big companies throw money

  • directly in the trash.

  • So, there's a reason 500 people are using you.

  • Now, it may be that you're very good at DR

  • and intent based marketing and you're winning on

  • Google AdWords, I don't know,

  • then, after I figure out why you have 500 customers,

  • then I would ask you the next question,

  • which is, how long have you been in business?

  • - [Man] About five years.

  • - Great, and how many customers do you have

  • that have been with you for three years or more?

  • - [Man] I do not have the exact numbers,

  • but I guess it's somewhere about 50.

  • - Great, then I would survey them.

  • And listen, they may stay with you because it's passive,

  • once you're on a server, you don't wanna mess it,

  • but I would look for the insight.

  • Is it the homegrown, you know, high touch, small,

  • I don't know, but once I understood why people

  • were coming to us and staying with us,

  • I would make all my communication around that.

  • I'm never worried about who's got more money.

  • When I had a liquor store doing three million dollars

  • a year, 10% gross profit, 300,000 before expenses,

  • my marketing budget in year one was $14,000.

  • For the year.

  • And https://www.wine.com, the first version,

  • raised $130 million.

  • The amount of days that I spent worry about them

  • was this.

  • Fuck Google.

  • - [Man] (laughing) Okay.

  • So, essentially what you're saying is when

  • I'm going to look into the insights,

  • and the next step, still content marketing, is it?

  • - Content always, so, are you doing conversion based,

  • like, is that how you're getting your customers?

  • - [Man] Okay, we are just ranked organically on Google,

  • and recently, we started blogging.

  • So, that's what we are really doing,

  • is a little bit of Google AdWords and Facebook marketing,

  • but they don't really work so well for us.

  • - Have you done Facebook ads against

  • employees of companies that you wanna get on?

  • - [Man] Sorry, I don't get that meaning.

  • - When you run a Facebook ad, you have to target it.

  • It's not putting a piece of content and hitting boost,

  • that's 17 years ago.

  • It's making a piece of content and targeting

  • who you wanna reach.

  • Do you do the marketing?

  • - [Man] Yes, I'm the one who,

  • doing it, yeah. - Good.

  • So, when you've done Facebook,

  • you said it doesn't work for you.

  • When you post it, are you running ads against the content?

  • - [Man] No, we do it directly to the landing page.

  • - I understand, but when you post it in Facebook,

  • are you just posting it organically

  • to the 30 fans you have?

  • - [Man] No, we run ads, certainly.

  • - Good, who are you targeting?

  • - [Man] Okay, we figure out who are our customers,

  • so, okay, one of the major customer is the Forex Trader.

  • - Is the what? - Forex Trader.

  • - Okay. - Because they run robots.

  • Okay, they use our service, so,

  • we target exactly what that ad interest are,

  • the Forex signal, the MetaTrader 4, those kind of thing,

  • but they-- - Have you,

  • have you,

  • have you done influencer marketing on Instagram

  • since so many of those Forex people

  • wanna build personal brands?

  • - [Man] That's the next step I'm going to do,

  • after listening what.

  • - You should definitely pay all these characters

  • that think they're building a personal brand in Forex,

  • and I would do sponsorships with them as human beings.

  • It's gonna work.

  • - [Man] Okay.

  • - Good.

  • - Alright, thank you. - You got it.

  • (audience applauding)

  • Pass it over there, okay, this guy stole it.

  • He broke the rule.

  • - [Yurt] I, I've actually tried to contact DRock

  • and the whole thing, Gary Vee,

  • and of course I know that you're coming,

  • but I volunteered to actually be the personal

  • Uber and tour guide to tour you around Singapore,

  • but I didn't get a reply, similarly to audience before.

  • - DRock's a really bad guy.

  • - [Yurt] But Ben actually replied to me,

  • but he said no, but it's okay, but I still rented a car,

  • and I'm with the rented car today.

  • So, I have a few questions.

  • So, I'm actually a content creator, my name's Yurt, so,

  • I've met many businesses, especially in the FM BIM industry,

  • that still don't understand the importance of social media.

  • I know it's a simple no brainer to many people here,

  • but, can I ask you, what will you tell them,

  • in a one minute kind of pitch to tell them

  • the importance of-- - Let me give you

  • a good piece of advice.

  • - [Yurt] Thank you.

  • - Never sell the unsellable.

  • I would tell them that it works better

  • than anything in the world,

  • and then if that took more than a couple of minutes,

  • I would go knock on the next door.

  • The biggest problem is, guys and gals like you and I,

  • we get caught up in trying to convince somebody.

  • I've never spent a minute trying

  • to convince somebody of anything.

  • We're in a place where a lot of people still

  • don't know that this works,

  • or they ran one Facebook ad and it didn't work,

  • and now they've decided Facebook doesn't work.

  • My answer is I don't.

  • I don't try to convince people.

  • I tell them it works,

  • I tell them millions of businesses have

  • made it work for them,

  • and then I hope that they're interested in, if you,

  • are you trying to get people as clients?

  • - Yep. - Good.

  • There's unlimited clients.

  • - [Yurt] Got it.

  • - So, what too many people do is they dwell,

  • and they try to convince nine clients,

  • and that would have taken up the time

  • for them to ask for 500 other people if they were

  • interested, and they would have landed four clients

  • while they're waiting to get nine of them

  • to still debate with them on their fourth meeting,

  • trying to convince them.

  • Got it? - Got it.

  • And can I have one more request,

  • I actually bought one of your Jab, Jab, Jab, Right-Hook,

  • can I get a signature from you right now?

  • - You can if you pass it over to that section.

  • (audience laughing)

  • Anybody in that section.

  • - [Yurt] Pass it to them and come forward?

  • - Correct. - Awesome.

  • - Hello.

  • Go ahead, it'll start working.

  • Go ahead.

  • - [Woman] Yeah, I have a professional service firm.

  • I'm doing B2B market research,

  • I started interest in researching in TALON,

  • and then I expand into Indonesia in 2015.

  • - Hold on one second, go ahead.

  • - [Woman] And now it's time for me

  • to expand my business again.

  • But because I'm in the professional services,

  • when I have to expand my business,

  • I also have to add accounts.

  • And I actually prioritized two options for me right now.

  • The first option for me is to expand into Vietnam,

  • and the second option is to,

  • you are pay, okay,

  • the second option is to start a tech startup.

  • - What?

  • - [Woman] A tech startup.

  • - Why is that your second option?

  • - [Woman] Because I think it's a big opportunity,

  • and it's the area that many clients are focused,

  • it's the pinpoint, and nobody has actually looked into that.

  • - Okay, if you start the tech company,

  • are you gonna bring in a tech co-founder?

  • - [Woman] Yes.

  • - And give them 50% of the business?

  • - [Woman] No.

  • - Okay, so let me tell you the most fascinating thing

  • when people decide to go from something

  • linear to a tech company.

  • They wanna do a tech company,

  • and usually they hire somebody to build the tech,

  • 'cause they don't wanna give up any of the equity.

  • This is the number one mistake that entrepreneurs make

  • when they go into the tech business.

  • They hire a firm because they don't wanna give up equity,

  • but when you're in the tech business,

  • you're in the tech business,

  • and you better have a real tech partner,

  • and unless your tech partner has minimumly 20%,

  • up to 50%, they're not gonna care enough,

  • and you also have to understand that they

  • have disproportionate leverage,

  • because they're the tech co-founder in a tech company.

  • - [Woman] You mean if I have to give them

  • half of the shares to make it work?

  • - I would tell you that you don't have to,

  • but I have seen an unbelievable amount

  • call it, now, maybe 5,000 businesses

  • in the last 10 years that have gone from I do this,

  • but now I'm gonna do this tech product,

  • 'cause I see the pain in my business,

  • I'm gonna hire this little firm to build my app

  • or product, or I'm gonna have a CTO,

  • but I'm gonna pay her or him

  • and I'm not gonna give them equity,

  • and what most people don't understand when they

  • go into the tech business and build a tech product,

  • they're at the mercy of the tech.

  • Tech is great on paper.

  • It's a very different business when you're actually in it.

  • So I just wanna make sure,

  • and the reason I'm going down this path,

  • is I wanna make sure that you realize

  • that if you're going in the tech business,

  • you're gonna lose the leverage.

  • Unless you're a developer.

  • Does that make sense?

  • - [Woman] So, as a professional service company,

  • is there any other option to scale the business?

  • - Yeah, so, I think if you're gonna build a tech platform,

  • that's a great way to scale the business,

  • I just wanna make sure you're going in eyes wide open,

  • that you're going into a totally different business.

  • Building a tech platform in any professional service

  • is completely different than being

  • in the professional service business.

  • Right, having an agency that builds websites

  • for clients is very different than starting WordPress.

  • So, I'm cool with it,

  • as long as you really know what you're going into,

  • and I've just seen too many people lose their first business

  • by trying to build a scalable business,

  • when they have no idea what they're actually going into.

  • And I'm just trying to make sure you wrapped

  • your head around, I'm now in the tech business,

  • servicing the professional service industry

  • that I know well, which means that you do not

  • have the leverage anymore,

  • the architect and executor of the tech

  • does, 'cause what if they build something for a year

  • or two and then they leave?

  • Like, it's very important you get there.

  • Or, you go into another market, right?

  • Which is more of what you know,

  • other than you have to contextualize the market

  • that you're now in.

  • Both are viable, just don't be naive about the first one,

  • because most people are.

  • - [Woman] Yeah, but it had been something in my mind

  • for so long time, I wanted to do it so many times,

  • and I actually went to a master degree in

  • big data analytics to learn how to code,

  • so that I could start it. - That helps.

  • - [Woman] It helps, it's actually give me a very good

  • connection the right tech guys that I should.

  • - [Gary] I love that.

  • - [Woman] I should partner with them.

  • - [Gary] Okay, so let's go back to the open,

  • now that I have that data,

  • you're debating between expansion to a new market

  • or building the product?

  • - [Woman] Right.

  • - [Gary] And it seems like if you don't build the product,

  • you'll always regret it?

  • - [Woman] Yes.

  • - [Gary] So, let me give you a good piece of advice.

  • I'd rather you be broke than be regretful.

  • - [Woman] I don't want to regret.

  • I just wanna do it.

  • It's like, no matter what, no lie,

  • my choice already go to, like, building a tech product,

  • I already make decision,

  • I just wanted to hear what other

  • people would think about, because.

  • - [Gary] Why?

  • - [Woman] Because, it's like.

  • - [Gary] Who gives a shit about my opinion?

  • You've already made the decision.

  • - [Woman] Yeah, but at least you can give me

  • a good perspective on which I should be careful about.

  • - [Gary] I'll give you a good perspective,

  • I 100% believe in building the tech product.

  • - [Woman] Okay, you just confirmed my decision,

  • thank you so much.

  • (audience laughing)

  • - [Woman] First things first, thank you very much, Gary Vee.

  • You really, really changed my life.

  • The first time I actually saw your video

  • was the 5 Minute Plea To Do.

  • Prior to that, I've been giving myself

  • a lot of excuses for failing and for not taking action

  • and for procrastinating, but after I saw that video,

  • I went 100%, 200% into just focusing on doing.

  • Now, my question is, as a freelance digital marketer,

  • I face this challenge of getting a lot of information,

  • and having to keep myself up to date on

  • what's happening on each and every one of the platform

  • in order to deliver a lot of value

  • to my customers, and so on.

  • So, how do you actually do that,

  • how do you stay on top of things, and yet, deliver value?

  • - By working a lot.

  • (audience laughing)

  • - [Woman] So, how do you manage that,

  • within 24 hours a day, how do you split your time,

  • do you organize, do you systemize, what do you do?

  • - I'm definitely not organized.

  • I, this is the biggest reason I built my personal brand,

  • the number one reason, to stay being a practitioner.

  • I don't have the luxury of reading a headline

  • about Instagram Stories or Snapchat filters

  • or Facebook Live without using it,

  • because I have too much to gain on that side,

  • so it's a self-fulfilling prophecy, right?

  • I built my brand by being a practitioner,

  • which makes me a better strategist,

  • which makes VaynerMedia better,

  • and it just keeps feeding each other.

  • So, A, have you started building your own profile,

  • are you interested in that, or no?

  • - [Woman] Yes, I am.

  • - That would be my biggest advice.

  • Every time you see something new,

  • make sure you build a profile on everything,

  • and then every time you hear a new feature,

  • use it immediately, which will then systematically

  • make you a very good strategist.

  • You know, and then the other thing I would tell you,

  • is don't beat yourself up.

  • You need time for your family, you need vacation time,

  • you don't have to hustle like Gary Vee,

  • don't beat yourself up.

  • Do the best you can.

  • I don't know everything about everything.

  • I probably know a lot more about a lot

  • of this stuff than most people,

  • but you don't have to be everything to everything,

  • you just have to be better than the next girl.

  • Do you know what I mean?

  • What people make a huge mistake about

  • is they create a fake standard in their head.

  • The way to win in business

  • is the same way to win in sports.

  • You just have to be a little bit faster than the other guy.

  • Right, I don't have to be 100% on 100% on everything,

  • I just have to be a better alternative

  • for the same money than somebody else.

  • So, I would tell you to be very,

  • and then you gotta think about how much

  • deal flow you have, how satisfied you are,

  • I think the biggest thing is that people beat themselves up,

  • they hold themselves to some fake standard,

  • just make sure you're being reasonable with yourself.

  • - [Woman] Alright, thank you.

  • - You're welcome.

  • - [Man] How's this, sir?

  • Gary, how's it going?

  • - Super well.

  • - [Man] Awesome, thank you for being here.

  • So, quick question for you.

  • With our brand, we have a,

  • we run luxury fitness gyms and beauty clinics,

  • and we're fortunate enough to have a pretty big budget,

  • our budget for digital marketing is about $100,000 a month,

  • so it allows us to test a lot, right?

  • My question for you is, ultimately,

  • we're trying to drive sales and revenue, right?

  • - How much, how many,

  • how much of the 100,000 is being done on

  • bottom of the funnel transactional membership versus brand?

  • - Are you ready? - Yes.

  • - [Man] All of it!

  • - That's the problem.

  • (audience laughing)

  • No, that's the problem. - No, no, no,

  • I agree with you, too,

  • that's where I'm going, so. - I figured.

  • - [Man] We have about, a cost of revenue KPI of 10%,

  • meaning, if we spend 10 grand, we make 100 grand,

  • which is reasonably efficient, my question is,

  • we're in agreement, our company,

  • that we have to spend more on top of the funnel,

  • and we do have a lot of KOLs, we do have a PR network,

  • we have celebrity ambassadors and stuff like that.

  • - Can I give you the answer to what you're looking for?

  • - [Man] Yes.

  • - Make the 80 cents on the dollar work

  • like the last 100 cents on the dollar,

  • so that you have no risk on the 20 cents of a dollar

  • to do the high risk, high reward activity that

  • you need to take it to the next level.

  • The answer always in this situation,

  • is taking a step back and scrutinizing your own ability

  • to go on the real DR focused dollars

  • to cut 20 cents off the top,

  • and make the 80 cents work like the prior dollar worked,

  • and then you're basically in no risk, high reward zone,

  • and then you cruise.

  • So, it's not mindlessly saying, okay,

  • we're gonna take this framework,

  • it's about becoming way better at the thing

  • that got you here to give you the error cover

  • to the take the risks that will get you to the next place.

  • - [Man] So, what you're saying is,

  • for short term loss on conversions and revenue

  • for long term brand building

  • and more top of the funnel then, right?

  • - No, what I'm saying is don't lose any

  • short term sales conversion, just get 20% better at that,

  • so that you have the 20% to play with.

  • - [Man] So, reallocate the other 20%

  • once we're able to grow for more top of the funnel.

  • - Correct, take 20 cents on the dollar,

  • and spend 20,000 a month making a video

  • that is your Dollar Shave Club,

  • that could then take your CAC on your DR stuff way down,

  • because you've built a brand,

  • but still make your 80 cents on the dollar

  • convert at the 10X, now it has to be 12X,

  • to make the old numbers work,

  • then there's no pressure from your CFO,

  • your ambassadors, or your CEO,

  • because now you've bought yourself the freedom

  • to take risks, because you made the 80 cents

  • act like the former dollar.

  • - [Man] Cool, thank you.

  • One more question, can I get a selfie with you?

  • - Yep.

  • - [Man] Alright, here we go.

  • And who am I giving this to?

  • - Whoever you decide to.

  • - [Man] I'm gonna be biased and give

  • it to our account manager on Facebook.

  • - That was very inside baseball.

  • - [Man] Former account manager, actually.

  • - Hey, man.

  • - [Vlad] Hey, Gary, I'm Vlad.

  • - Hey, Vlad.

  • - [Vlad] Thanks a lot for being in Singapore,

  • it's awesome to have you here.

  • My question is, so, you've been spending quite a bit

  • of time in Asia lately, Hong Kong, Singapore,

  • so, in your opinion, where does the next wave

  • of media and tech innovation come from?

  • Does it come from Asia, a lot of people say,

  • say a lot about China, does it come from the U.S. still,

  • somewhere else, where do you see the world going

  • in this respect?

  • - Can I ask you a question?

  • - [Vlad] Yeah.

  • - If, whatever the answer is, what are you trying,

  • let me go a little bit, the answer is from everywhere.

  • You know, I don't know,

  • I'm fascinated by the stardom of entrepreneurship,

  • and what it means, for example,

  • I'm fascinated with this dream I keep having,

  • that there's some 13 year old girl in India right now

  • that so looks up to Elon Musk that she's gonna

  • do something so crazy, and I'm so pumped about that,

  • that's so incredible, right?

  • Anyway, the answer is everywhere.

  • The places that it's conducive to happen is mainly America,

  • mainly mainland China, a little bit of Europe,

  • a little bit of southeast Asia, a tiny bit of South America,

  • so it's gonna be kind of a lot of the same players,

  • because of the financial impacts,

  • the entrepreneurial branding within those ecosystems,

  • the macro and micro economic scenarios,

  • there's a lot of different things that are happening.

  • But I think the more interesting question for me is

  • why are you asking?

  • - [Vlad] Gotcha, so, I guess for those of us who

  • build our businesses it's important to know where

  • to focus on, do you focus on the U.S. market,

  • do you focus on the China market?

  • For those of us who are employees and have careers,

  • where do you build your career towards,

  • to U.S., to China. - I see.

  • So, look, I think they're two very different,

  • if we're talking about the two kind of superpowers,

  • they're both very different, and both very similar.

  • They have a lot of things going for them,

  • and they have plenty of shortcomings behind the scenes,

  • right, and for America now, in front of the scenes, right?

  • So, I think,

  • I think the thing that you need to debate is

  • what feels more natural to you as a human.

  • What are you more comfortable with?

  • Are you more comfortable with

  • an aging superpower empire that is more purebred capitalist,

  • but is at maybe somewhere between the third

  • or fourth quarter of its empire years,

  • or are you more interested in China,

  • which is in the beginning of its empire run,

  • but has, your name's Vlad?

  • - Yeah. - You know,

  • it's very hard for guys named Genazi and Vlad

  • to completely be super comfortable with any

  • level of communism, even if it's disguised as capitalism,

  • right? - Yep.

  • So, you just have to make a decision for yourself,

  • as a human, my parents,

  • I've never been back to the Soviet Union,

  • because there's such negative feelings

  • for what went down there for my family,

  • that I would never, I don't feel, even though,

  • so, I think China runs its country

  • like most successful businesses.

  • Some mix of capitalism, and when needed, dictatorship.

  • VaynerMedia is far more similar to China than it is

  • to the United States.

  • As for the human question,

  • you just have to ask yourself where you'd rather live.

  • Both are gonna be just fine

  • by the time you die.

  • (audience laughing)

  • - [Vlad] Gotcha, thanks a lot.

  • - You got it.

  • (audience members yelling)

  • (Gary laughing)

  • - [Harry] I finally caught one.

  • Hey, Gary. - How are you?

  • - [Harry] I'm good, thank you, I'm Harry.

  • We're from Malaysia.

  • We're actually aesthetic company.

  • - A static? - Aesthetic.

  • Like, beauty clinic.

  • - Got it, got it.

  • - [Harry] We've been running the business for four years.

  • For the past three years, we've been using traditional

  • marketing, and this year-- - What do you defer,

  • what you consider traditional marketing, direct mail?

  • - [Harry] Like, word of mouth, brochures, agents,

  • and this year, we're starting to get into digital marketing.

  • - And what do you call digital?

  • Social or Google or banner or programmatic or what?

  • - [Harry] We are actually trying to go into Google,

  • YouTubes,

  • SEO,

  • and social media

  • at once.

  • Right now, we're actually working on it,

  • with where we sell knowledge about it,

  • and I have these questions for you,

  • I would like to get some advice from you

  • on how can we podcast

  • our thing.

  • - Podcast? - Podcast, like,

  • any advice on the trends on podcasts.

  • - And so, you want a podcast, why?

  • - [Harry] Like, a video.

  • - But why do you wanna do it?

  • - [Harry] Well, we wanted to, like,

  • showcase to our consumer.

  • - What you're doing?

  • - [Harry] Yeah, what we're doing,

  • and to make them understand better than what we've

  • been trying to do, back demand.

  • - Okay, so the first thing is,

  • the way you've been doing marketing traditionally,

  • is far more sales oriented.

  • You've had an agent resell, you've done brochures,

  • you're doing selling.

  • A podcast is the furthest thing from selling that I know.

  • It's over here, it's called branding.

  • Sellers,

  • for four years or three years, hate branding.

  • You know why?

  • It costs money up front, and nothing good happens.

  • For the first year.

  • So, first and foremost, I wanna make sure that you

  • know what you're getting yourself into,

  • which is, if you start a podcast,

  • it's gonna take up a lot of time,

  • it's gonna cost some money,

  • and very little is gonna happen in the first year.

  • So, somewhere around nine months after you start

  • your podcast, you two are gonna look at each other

  • and say, Gary Vee is an asshole.

  • (Harry laughing)

  • As long as you know that,

  • then I'm excited for you to do a podcast,

  • because that over time branding,

  • if you do and execute a good podcast,

  • will have very big effects,

  • but before you jump into podcasts,

  • since you've never even done digital marketing,

  • I don't want you to go too far out

  • and just do it because I said audio's good,

  • I want you to be grounded in what you're doing and how.

  • You're such a heavy sales organization,

  • that I wanna make sure that you know

  • what you're going into, do I think the sales on digital

  • can do better than your brochures, 100%.

  • Do I think the agents are reselling right and referring?

  • I would triple down on that,

  • 'cause that's always a good sales engine.

  • Right, yes, they get a piece of the pie,

  • but they're basically a workforce, right?

  • But I would get really good at Facebook conversion ads,

  • and very good at SCO, and mainly SCM,

  • to be honest, more than SCO,

  • but before you begin to really be committed to podcasts,

  • now, if you've got the money to do all of it,

  • and you're okay with wasting money and time

  • and year one on the podcast

  • to have a little bit more opportunity in year two,

  • then that's great, but you have to be smart,

  • and think about it from a practical standpoint,

  • not an ideological standpoint.

  • - [Harry] I have another question.

  • - Sure.

  • - [Harry] Well, we're trying to figure out our budget

  • into digital marketing into.

  • - As much as you can afford.

  • - [Harry] As much as we can afford.

  • Should we spend it equally in Google?

  • - You should spend 50% of it up front,

  • tasting everything and then double down on what's working.

  • So, if you're gonna spend 100,000,

  • spend 50,000 in the first three, four months,

  • try a lot of different things,

  • and become good at understanding what's happening,

  • and then double down.

  • - [Harry] Do you think it's recommended

  • if we use YouTube as a channel

  • to do the conversion rate,

  • do you think it's possible using YouTube

  • to, for convert? - Sure.

  • I mean, of course, but it's difficult.

  • Now, there is a product that you should look at.

  • There's a way to target people with

  • a YouTube pre-roll video,

  • that is based on what they searched on Google.

  • I think it's an incredible product for all of you.

  • Google, YouTube has a pre-roll video product

  • that you can target against what people

  • are searching for on Google.

  • So, as you can imagine,

  • if I'm searching on Google how to drink wine,

  • or wine things, even if I go to YouTube

  • and watch Jets football videos,

  • it's gonna service me wine ads up front.

  • If somebody's on Google searching beauty or spas

  • or the words you know, your video,

  • even if they're watching kitten videos on YouTube,

  • being a pre-roll is gonna convert better.

  • This is what I mean about being a practitioner

  • versus a headline reader.

  • Gotta know these nuances to be successful.

  • - [Harry] Can I have a last request?

  • We would like to have a wefie.

  • Is it possible?

  • - A what?

  • - [Harry] A wefie.

  • - A wefie, like,

  • we, in a selfie? - We, together, yes.

  • - Yes, okay, that sounds cool.

  • Bring the mic up, oh, you're gonna ask a question?

  • Then I'm gonna have you bring it up.

  • Anybody over there want, okay.

  • Go ahead.

  • Yeah, we can do it now.

  • - [Elkar] Okay, so, first thing that I want to say,

  • is a big thank you. - Thank you.

  • - [Elkar] So, for everything that you've been doing,

  • the content that you've been putting out,

  • so inspirational that first thing to express on this,

  • this exchange is gratitude.

  • - Thank you, brother.

  • What's your name?

  • - [Elkar] My name is Elkar,

  • I'm from Brazil with business here in Singapore.

  • - [Gary] I'm listening.

  • - [Elkar] Okay, so, we're running a VR startup

  • here in Singapore. - Okay.

  • - B2B. - Okay, good.

  • - [Elkar] And it focus on the luxury market,

  • and as you may know, VR is so in the early stages,

  • and we don't have, even in the world or U.S.,

  • big success cases, large scale,

  • that can make sales a little bit challenging.

  • If you're doing, we're doing well,

  • we just want to see if you have any thoughts to say.

  • - I do, I have some real thoughts on B2B VR.

  • I'm very much a big fan of you tying your business

  • very close to experiential and event marketing.

  • The place where you can find budget

  • is when brands and businesses are activating in real life

  • at big events where VR experiences are the draw

  • for them to get people to come to their booth

  • or their exposition or their,

  • it is the only place that I think is really viable

  • in a B2B environment for VR.

  • - [Elkar] So, that's where we're going,

  • because we're selling boats, yachts,

  • so, the big advantage point is boat shows,

  • so there's a place for us to, so we try,

  • we've been in Europe, like to talk to.

  • - Or, or, to be a little more creative,

  • as well, just high luxury,

  • high affluent areas where you can do activations.

  • Art Basel is a place where a brand or company

  • may wanna activate a VR yacht experience,

  • just because of the rich people that are running around,

  • so you should map the 100 biggest rich people events,

  • and then reach out to the people that have

  • exhibited there in the past and see

  • if they want a hook to draw people in.

  • - [Elkar] Okay, that's a great idea.

  • When are we talking to the shipbuilder, for instance,

  • right, so one of the challenges is actually

  • to express other VR cases, because, for them,

  • I think that it is completely new, right,

  • so, it's difficult for us to see, to prove our pitch.

  • Any ideas how can we bring those guys on board,

  • even though we don't have other cases, U.S. or.

  • - You mean they're looking for case studies

  • of other people that did it?

  • Yeah, I mean, this has been my whole career.

  • The answer is you don't have them.

  • Same answer I gave that nice Uber driver.

  • As soon as they say, I need a case study to move forward,

  • they're not in the VR business.

  • Got it?

  • - [Elkar] Yeah, makes sense.

  • - Make a big list.

  • When you're selling the future,

  • the answer is always make a big list,

  • 'cause you're gonna get a lot more nos than yeses.

  • - [Elkar] Okay, thank you so much.

  • Just one last thing, you have the VaynerBeta program,

  • can you show a little bit more about it, or.

  • - It's $25,000 a month

  • for us to do the marketing for small businesses,

  • and it's a very watered down version

  • of what VaynerMedia does for the biggest brands.

  • But it finally got to a place where

  • I believed enough in it to actually sell it.

  • So, I think it's ROI positive in a $300,000 macro

  • for small and medium sized businesses,

  • but obviously, not that small.

  • $300,000 for content and distribution in social networks

  • is for a business doing some real revenue.

  • - Thanks, thanks so much. - Awesome.

  • Can you give me the mic?

  • - [Man] Gary, Gary, five more minutes.

  • - Oh, you have, what? - Five more minutes.

  • - Okay, good, this way, here,

  • give it to me, 'cause I wanna give it, yeah.

  • Yep.

  • Nice.

  • - [Man] Or if you would like to take it longer,

  • it's okay, it's up to you.

  • - Hey, Gary. - Hey, brother.

  • - [Man] Speaking of that product,

  • there is a lot of, for me,

  • on social media, there's a lot of,

  • sorry, I fucking hate public speaking, by the way.

  • - No worries, nobody's judging.

  • - [Man] So there's a lot of shit that I see on

  • social media, it just seems like people are just

  • churning and churning and churning content.

  • I can see the reason why people are hiring you

  • for their product, when would you advise people

  • to kind of step back and hone their skills

  • and sharpen the sword, versus just, like,

  • it was a big thing that everyone said today

  • is take action, take action, take action,

  • but there's obviously a time to sharpen.

  • - To be thoughtful. - Yeah, yeah, yeah, yeah.

  • How do you make that.

  • - Let's make it a little bit more selfish for you,

  • what are you trying to figure out?

  • - [Man] Alright, so I was, I transitioned recently from,

  • I was in the fitness space, I was a fitness influencer,

  • I was one of the, in the U.K.,

  • amongst the first kind of young people to get really big,

  • and that kind of took off on Instagram, on Twitter.

  • I then got sick of that industry,

  • and transitioned into the

  • content based, so, film and media,

  • previous to that, just a prerequisite that,

  • I created a business, like, an app for discounts,

  • a niche discount app in the U.K., and it blew up.

  • Got bored of that, so, like,

  • got bored of fitness, got bored of the app.

  • Transitioning,

  • and,

  • I kind of, I'm at the point where I'm like,

  • right now I get up at four a.m. every day,

  • I'm studying film, I'm studying media,

  • and everyone around me is just like

  • always create, create, create, but, to me,

  • this is a time for me to sharpen my sword

  • and get my content to a level where it can

  • actually gain attention.

  • - I like it.

  • - [Man] I just wanna know when,

  • when, when, when you have done that,

  • 'cause you pulled back on your content body for eight years,

  • when are you deciding to pull back and learn

  • and then to execute.

  • - For me, based on the content I'm putting out,

  • it's when I feel like there's something

  • really meaningful to talk about, then I wanna get louder.

  • Right, like I talked about earlier.

  • For you, it sounds like you're doing original creative,

  • I'm asking. - Yeah, yes.

  • - It's more like nonfiction?

  • - [Man] Yeah, nonfiction.

  • - To me then, it would be when you feel it's ready.

  • Right, I don't think your, now, what I will say is,

  • don't be scared to put a little bit out there,

  • remember how I, or I did that in an interview,

  • I didn't say it on stage yet.

  • Nobody remembers your losses.

  • George Lucas had movies before Star Wars.

  • You know, so I wouldn't be super duper scared

  • of putting some stuff out there,

  • we're not gonna judge, that was crappy,

  • now you can't win on the next thing.

  • The other thing is you could be very thoughtful,

  • and put out little pieces of content that

  • are parts of the story, Tim Ferriss sold 4-Hour Workweek

  • because he used Google and tested six different titles,

  • or four, I don't remember the story,

  • but he saw consumers' intent around that title,

  • and it really worked.

  • I see a lot of the same happening

  • in original content online.

  • You could run really smart shit,

  • I would create a fake Facebook page,

  • some other brand that's not gonna be your coming out party,

  • put some content there, run $50 worth of ads against

  • the demo you think you're reaching,

  • and look at the quantitative and qualitative feedback,

  • and it might give you some insight

  • if the sword is sharp enough to take out of the shed.

  • See what I mean? - Yeah, no, I get it.

  • - I think there's a way for you to use it as offense

  • instead of looking at it as detrimental.

  • - [Man] That makes sense.

  • - Because, to your point, and it's using your own words,

  • there's so much being put out now

  • that people are forgetting,

  • like, our attention span is so zero,

  • there's very little damage you can do to the IP,

  • compared to the way it plays out in your head.

  • I always tell all my friends, nobody really gives a shit.

  • You know, you do, 'cause it's your baby.

  • It's why I put out so much content.

  • I think it's all good enough,

  • and if it's not the greatest thing for the world,

  • that's okay, learn from it, I'm putting it out there, right?

  • For me, I wanna get it out there, but,

  • you know, I think you should use it as an offense.

  • - [Man] Nice, I appreciate that, thank you.

  • - You got it.

  • - [Micheal] Hi, Gary.

  • - How are you?

  • - [Michael] I'm good, thank you.

  • I'm Michael, from Perth, in Australia, three of us came out.

  • - That's awesome, thank you.

  • Know it well, grew up in the wine business,

  • been there plenty of times.

  • - [Michael] The Swan Valley to Margaret River?

  • Beautiful, beautiful. - I know it well.

  • - [Michael] This one's a little bit off topic,

  • a little bit, over the last year or so,

  • I've been going down a bit of a philosophical road,

  • thinking about life, could be a midlife thing,

  • I don't know, and I notice that you,

  • I think that you're probably one of the great

  • philosophers of our modern age, I think,

  • away from branding, away from marketing,

  • and I've loved your content with Ryan Holiday

  • and stuff like that.

  • I'm wondering if, at some stage,

  • you may write a book, away from, as I said,

  • the marketing and social media stuff,

  • and more about sort of your life lessons,

  • like the famous three words, you're gonna die,

  • that sort of stuff.

  • - Yeah.

  • - [Michael] Good.

  • I'll buy it.

  • - I think yes, and I think you clearly

  • kind of see what's going on.

  • I think I, look, I'm writing a book

  • called Perfectly Parented, it's a parenting book.

  • - [Michael] So it's, you are writing.

  • - I am writing that.

  • I think of doing some pretty hardcore philosophies,

  • and then blending it down into a little bit

  • more tactical in subject matter,

  • I think I'm gonna evolve, right?

  • I think even if you look at early Wine Library TV,

  • I'm starting to throw life lessons into the,

  • it's a wine show and I was doing it,

  • right now I'm into this marketing thing,

  • but my intuition is yes.

  • - [Michael] Yeah, that's great,

  • 'cause I think 500 years from now, whenever,

  • I think you'll be remembered as a philosopher

  • more than a marketer, I think.

  • - You know, I think my ego's very happy with you right now.

  • (audience laughing)

  • - [Michael] Ego is the enemy, remember?

  • - But I would tell you that

  • it's how I think of myself much more.

  • I think my stuff is very heavy, philosophical,

  • what saved me from being too heavy is my love of execution,

  • and I think I've forced myself lower down the funnel

  • of my philosophies to make them tangible and useful,

  • but yeah, I think I have heavy themes in that world,

  • which is why it feels native to you,

  • and I do think that the people that,

  • if you listen carefully to even today,

  • people are getting a lot more value out

  • of my structure of thinking than I gave you some tidbit,

  • you know, I love when people are like,

  • Gary Vee, you suck, you know, I love this,

  • this is my favorite, why don't you give us like,

  • an actual piece of advice, enough of this hustle and go,

  • and la la la, and I always laugh, I'm like, dude,

  • and I reply, 'cause I love it, I'm like, dude, Google it.

  • You can Google anything tangible.

  • You wanna learn how to use hashtags,

  • you wanna learn how to edit YouTube videos,

  • you wanna learn how to create Snapchat filters?

  • You don't need a guru to sell you an $80 eBook.

  • It's free, it's called https://www.google.com.

  • To me, I think the stuff we talk about philosophical

  • is imperative, 'cause it becomes your life's strategy,

  • which then dictates your activities,

  • like, him not being impatient and going wide

  • is disproportionately more valuable for his business

  • than me telling him to use, you know,

  • RED in a post on LinkedIn that will convert

  • you know, 1% higher.

  • That matters too, but nowhere close to the stuff

  • we were talking about earlier.

  • So, I appreciate it.

  • - [Michael] No worries, and,

  • I've got on my phone the You're Gonna Die,

  • it's a very hard one to explain to the kids sometimes,

  • though, when they see it.

  • - It's powerful, right?

  • - [Michael] Yeah, oh, it is, it is, yes.

  • - It's, I don't know what everybody here is thinking,

  • the reason that lovely lady in the back

  • with the tech product, right,

  • I'd rather her fail on her tech product

  • than regret never doing it,

  • because the regret is gonna eat her alive.

  • And that's why I think about you're gonna die, like,

  • I don't know what you guys are thinking,

  • but whatever the hell you wanna do,

  • I highly recommend you do it,

  • because if you spend time with old people like I do,

  • you will figure out real fast,

  • it is your biggest vulnerability.

  • It will be the thing that kills you

  • when you can't do anything about it.

  • Regret is scary.

  • It's as scary as it gets.

  • - [Michael] Is it okay to get a Perth crew

  • kind of selfie with the three of us and yourself?

  • - Sure.

  • - Cool, thank you. - Cool.

  • One more, are we done, or?

  • - [Jack] Hi, Gary.

  • - How are you?

  • - [Jack] I'm fine, I'm Jack from Take Charge dot Asia,

  • so, we actually very passionate on education.

  • So, I would like to get your view,

  • how do you see we can evolve the education

  • from now to it's, to the future.

  • - [Gary] You got it, so, one more time,

  • the education is what, one more time?

  • - [Jack] How do we evolve the education?

  • - Which education, what kind of education?

  • - [Jack] Higher education. - Higher education.

  • So, I think higher education is in a very vulnerable place,

  • because I think most people in higher education

  • don't understand that the only thing

  • they're trading on is brand,

  • and as we start seeing the biggest and best

  • universities in the world start creating

  • these products that are diluting their brand,

  • right, which we're seeing a lot of now,

  • Stanford and Harvard selling courses where

  • people can say on LinkedIn they went there,

  • even though they took a course.

  • I think the way higher education is gonna evolve

  • is the professors themselves are gonna start

  • getting huge leverage to go direct to consumer,

  • and start trading in that way.

  • So, I think, if you have passion for the institution,

  • versus the actual education,

  • the money making entity known as a university,

  • well, then I would change the business model very quickly,

  • because it's got a real vulnerability

  • over the next decade because

  • of the decentralization of information, right?

  • So, I guess my question is,

  • is your passion lie in the university itself

  • being successful or education itself being successful?

  • - [Jack] It's actually the 100 years old education system,

  • we want to make a change, even we are small, yeah.

  • - For what purpose?

  • - [Jack] I just feel that the youth, or the millennial,

  • they just somehow need some guidance along the way

  • to actually discover what they desire in life.

  • - And you feel that modern universities

  • and intuitions are good at that?

  • - [Jack] No.

  • - Right, so,

  • so,

  • do you think it has anything to do with the financial

  • benefits of being a university?

  • Because that's the question, right?

  • I think we all agree that this notion that

  • four years at university is becoming

  • this amazing guiding light for millennials

  • to find what they're passionate about

  • has 100 years of being proven to not be true.

  • So, my question becomes,

  • with higher education, is what's the purpose?

  • I default into the purpose is to make money.

  • Which is not in the vested interest of the user,

  • which is a vulnerable model.

  • If your passion is to help young people find their passions,

  • I have a funny feeling your default wouldn't be

  • into saving the institutions known as universities.

  • Now, that's the interesting debate, right?

  • I feel that,

  • unfortunately, universities have manifested

  • into incredibly self-serving machines,

  • and they're so broken that I've gone so on the other side,

  • and I can't speak to other parts of the world,

  • but in America, they've become the worst thing on Earth.

  • Kids are getting unbelievable amounts of debt

  • that they can't get out of,

  • and aren't being put in a position to recoup it

  • within the first 20 years of them being out of it.

  • Now, I know there's other rules in other places,

  • so, I know a lot of us are from different places,

  • but if you're,

  • if you're telling me your passion is to help kids

  • find their passions, I would use a blank piece of paper,

  • and reinvent a new model,

  • I have a funny feeling that whatever you come up with

  • is not gonna be something that the traditional

  • universities are gonna like,

  • because it's gonna break their financial system.

  • - [Jack] Yes, exactly.

  • - So, now the question is,

  • do you wanna find a new business model

  • for a traditional institution because that's what

  • you do for a living right now,

  • or do you wanna go on a quest to reinvent the opportunity,

  • those are two very different things.

  • - Quest to reinvent. - Good.

  • So, I'm an investor in a startup called MissionU,

  • which is a different business model where they educate,

  • right, and for free,

  • but in return, the students give 15% of their salary

  • the first three years of their career.

  • I think what Adam's doing there is trying

  • to rethink the way this is all played out.

  • But I still think it's self-serving interest, right,

  • produce people that, if you think about that model,

  • produce people that will actually make money,

  • so that I can get back my 15%.

  • You know, I question the whole thing.

  • Now, I question the whole thing 'cause

  • I was a terrible student,

  • I was super self-aware of who I was.

  • I would tell you, if you really wanna achieve your goal,

  • you need to create a model that gets to six to 10 year olds,

  • and you start finding a way to teach self-awareness.

  • If you can figure that out, you will achieve your goal.

  • - [Jack] Okay.

  • Thank you, Gary.

  • - You're welcome.

  • I'll go more.

  • - [Man] Okay, but, you know, maybe you know this,

  • all these guys want to have a picture with you.

  • - Listen, I'll stand here until tomorrow and just leave,

  • and then. - No, no, no,

  • all these guys want to have a picture with you.

  • - Yeah, but if, you're in charge, not me,

  • I'm, I'm just. - Okay, so.

  • Do your job.

  • - So, which one do you want me to do?

  • Okay, good, hello.

  • - [Woman] Hi Gary, hi Gary.

  • - Hi.

  • - [Woman] Okay, in every businesses,

  • there's the supply and the demand side.

  • - The most interesting thing

  • that I've heard somebody say in a long time,

  • 'cause you're 100% right,

  • and it blows my mind that almost nobody talks about it.

  • - [Woman] Okay, so, here's my issue.

  • I don't have any problem with the demand portion.

  • Okay, the minute I go out there,

  • I open my mouth, I'll get the business.

  • - You don't know how to fill the pipe.

  • - [Woman] Yes, and I don't know how to duplicate myself.

  • - Because you can't. - I can't!

  • - I don't know if you heard.

  • (audience laughing)

  • - [Woman] Yes, I know that, but I need to,

  • I really, really need to automate my business

  • and duplicate myself,

  • so that I can go home and have a holiday!

  • - I understand. - So, what, do you.

  • - There's only two things holding you back.

  • Your inability to operate, or your ego.

  • So we just have to dissect it with a couple questions.

  • What do you sell?

  • - I'm in consulting. - Great.

  • Why haven't you hired more people to consult?

  • - I have. - Good.

  • - [Woman] But they're just not up to it.

  • They're just not up to the level,

  • they're not, and-- - Hold on, hold on.

  • Up to whose level, yours or the clients'?

  • - [Woman] The level that I set as a basis

  • to benchmark as what I go for, it's money service.

  • - So, so, you, real quick,

  • who's hiring these people?

  • - [Woman] Me.

  • - Okay, so let's play this game together.

  • (audience laughing)

  • - [Woman] Alright.

  • - What's about to happen is you're about

  • to get exposed to yourself, and then you'll be able to win.

  • You're playing the very fun game

  • of you've got a big fucking ego.

  • I mean it.

  • You've gotta wrap your head around this.

  • You're hiring, you've created an arbitrary

  • benchmark that nobody's hitting

  • because you have put yourself on a pedestal

  • at the mercy and the detriment

  • of building a bigger business,

  • because you wanna self-fulfill that you're so much better.

  • Play with me.

  • You can't, think about what you, go ahead.

  • - [Woman] I'm not willing to lower my standards.

  • - So don't, don't scale, then.

  • Be a one woman show.

  • - [Woman] I believe I can do more,

  • I believe we should duplicate this.

  • I mean, I've got the models, I've got everything there.

  • I've basically templated everything that I do.

  • So, all you need to do is take the template,

  • follow the SOP, and let's go out, hit the market.

  • - How many employees have you had at the height?

  • - [Woman] 12.

  • - And how many do you have now?

  • - [Woman] Two.

  • - And was it customers firing or,

  • them? - Me.

  • - You.

  • - [Woman] And at one point, early this year, everyone left,

  • and I'm fine with that. - Why?

  • - [Woman] Because they realized that it

  • was the wrong place for them to be.

  • And I realized that I can't,

  • there's no point for me to keep anyone

  • when they can't do the job, and I'm, I'm prepared.

  • - Have you thought about the possibility

  • of you being a great consultant but a terrible boss?

  • I'm asking, I'm asking.

  • - [Woman] I have that reputation, I know.

  • - Okay.

  • (audience laughing)

  • So, thanks for answering.

  • Look, I think you have, I'm being serious with you,

  • and the reason I went right at it, I want you to win.

  • It's a game of ego, and what people don't understand

  • is that is the problem for all the,

  • the reason I've been able to scale VaynerMedia,

  • many think that I have an ego, I play on confidence,

  • which is what allows me to scale,

  • because I don't hold everybody to an arbitrary

  • metric that has no reality other than

  • what's playing in my own head.

  • To me, if you're the one firing,

  • or they're quitting 'cause the work environment

  • is exhausting because you keep pounding the drum

  • of some fake Mendoza line of quality needed

  • that you are the judge and jury of,

  • and it's some interpretation of how you decide

  • they follow the template,

  • you're just scratching your own ego of how great you are

  • at the detriment of your business.

  • The reason I have 800 employees and high retention

  • is I don't hold any of them to my standard,

  • because they don't need to be me

  • to build an actual business.

  • You need to decide if you wanna build

  • a one woman shop or an actual business.

  • And can I tell you something?

  • There's nothing wrong with the one woman shop.

  • The way you'll scale is you may charge for content,

  • you may write a book,

  • you may start getting paid more to speak.

  • You don't, maybe you don't, you know what I mean?

  • And even when I say it, when I see you react,

  • you don't need to build a 40 person consulting shop,

  • because maybe you don't like it.

  • It's not that you're a bad person,

  • it's that you don't wanna lower your standards,

  • and if you're stuck in that,

  • well, then monetize a different way

  • by expanding more around you,

  • versus trying to build up the actual business around it.

  • You know what I mean, and that's okay,

  • it doesn't make you a bad person,

  • as a matter of fact, you'll probably be disproportionately

  • more successful, 'cause you're being self-aware,

  • and enjoying being the one person band

  • and making your money that way.

  • You don't have to build VaynerMedia,

  • you don't have to build Bain and McKinsey,

  • be you, and be your best self your way, and enjoy it.

  • - [Woman] Thank you.

  • - You're welcome.

  • - [Rayson] Would you mind, would you help me video this?

  • Hi, Gary. - How are you?

  • - [Rayson] I am doing great, my name is Rayson,

  • and I'm actually a psychiatric nurse in practice,

  • and also a founder of this brand called Raygacy,

  • because Raygacy means Rayson's legacy, so,

  • I wanna create my own legacy.

  • So, now that, now that I'm actually in doing

  • freelance coaching, training, and speaking,

  • motivational speaking, I would like to actually ask you

  • if you and me, within the next two to three years,

  • because I plan to leave nursing,

  • because I find that I have a lot of potential,

  • and I believe I can do even more,

  • not just helping the mentally ill,

  • and even my mother, who suffers from schizophrenia,

  • I want to help people around and impact lives, as well,

  • inspire them, what would you suggest,

  • or what would you do if you were in my position?

  • - And you wanna leave in two or three years.

  • - [Rayson] Yes.

  • - I would save money.

  • - [Rayson] Save money.

  • - Save money.

  • And produce content to create awareness for when you leave,

  • and I wouldn't spend money on dumb stuff,

  • because when you go make that jump,

  • you wanna be in the most safe place financially, right?

  • So, I would save money and produce content.

  • - [Rayson] I have been producing content,

  • which is what I call the Raygacy Show,

  • so the Raygacy Show is actually where I interview

  • entrepreneurs, successful entrepreneurs, actors even,

  • even just now I actually interviewed a chef, as well,

  • and I interview a lot of people.

  • I already have done only 11 episodes for now,

  • but I am doing more,

  • because I'm actually using Facebook Live to do it,

  • because I feel that Facebook Live has always been

  • a negative component where people actually use it

  • to see people jumping down, or accidents,

  • and stuff like that, so I wanted to use it as a value,

  • adding content, so I use it, and then after that,

  • I convert it to YouTube and then I will share it

  • on YouTube and let people watch, as well.

  • So, yeah, so, this is the thing that I'm doing,

  • and one thing is I want to actually scale it up.

  • I want to have more people to watch it,

  • I want to have more viewers and.

  • - Well, there's two things you have to do.

  • Make more shows, and be more interesting.

  • Because, don't forget,

  • you're doing something very interesting to me.

  • You said that you have the potential

  • to be very motivational, that you wanna help people,

  • this, that, the other thing,

  • but then your first execution in media

  • is to trade off other people's equity.

  • It's an insight, there's nothing wrong with it.

  • No different than the last conversation we had.

  • There's nothing wrong with anything if you have good intent,

  • but you have to be thoughtful and ask yourself,

  • if you have so much potential to be so motivational

  • and bring value, why did you go down the path

  • of having guests, which is always the quickest tell

  • to needing something else to drive content

  • versus just being on yourself and up here.

  • And it's important for you to be honest with yourself.

  • Maybe you're trying to get your legs underneath you,

  • there's nothing wrong with it,

  • but the way you framed it up,

  • where you converted your name into legacy,

  • and your first move is to interview other people,

  • which is the real driver of it, you have,

  • the first thing I would say is do not jump

  • until you're ready at a place where you

  • can command an audience by yourself

  • without leveraging somebody else.

  • The reason I knew that I was gonna win

  • in business content in podcast,

  • was 99% of podcasts were people interviewing other people,

  • which means the host is the commodity

  • and the guest is the draw.

  • There's so many subtleties in everything

  • that we're doing here.

  • You gotta look for them,

  • because they're really interesting tells

  • to what's really going on, right?

  • Like the last wonderful, the lady next to you,

  • but I'm excited, to me, that's gonna be the thing

  • I think about on the flight, I'm like,

  • I think she's gonna win.

  • You have to get to that place where you realize

  • if you're the one making the rules

  • and nobody can hit it, that needs to be thought about.

  • What does that mean?

  • Same for you, if you're gonna make that jump,

  • especially when you have the audacity

  • to convert your name into legacy.

  • (audience laughing)

  • That you need to be good enough before you jump

  • into not being at the mercy of somebody else.

  • - [Grayson] Okay, okay, thank you.

  • - You're welcome.

  • - [Grayson] Do you mind if I have a photo with you?

  • - Sure. - Thank you.

  • - Last one?

  • - [Man] Gary, I would just wanna get

  • as close as possible because I still can't believe

  • I'm talking to you. - Thank you.

  • - [Man] Okay, and this is the last question, guys.

  • - Sure, I got you.

  • - [Man] Gary, you talk a lot about self-awareness.

  • - Also, if you're gonna go for legacy,

  • you're gonna have to learn how to take selfies.

  • Just kidding.

  • Awesome, thank you, my friend, good luck to you.

  • Yes, sir.

  • - [Man] Gary, among all the things that you talk about,

  • being branding, marketing, and all of that,

  • the thing which hits me hard the most is self-awareness,

  • because you always talk about self-awareness,

  • and the reason why that's so is because

  • I've got a brother who was born with cerebral palsy.

  • He was born with cerebral palsy, he was a breech baby,

  • and doctors said that he wouldn't be able

  • to live for more than 24 hours.

  • But then, he's gone on, he's achieved some good things,

  • he's even written a book that's titled Better Than Normal,

  • it's the t-shirt that I'm wearing,

  • and he wants to become a speaker,

  • he wants to go on and inspire life,

  • our big mission to, our dream is to inspire 50 million

  • people by 2050, and coming to the question,

  • do you think, because you are super successful,

  • you're a super successful entrepreneur,

  • everything that you are, we all wanna be you,

  • I wanna be you.

  • Do you think you would have been this successful

  • if you were born with some kind of disability,

  • or if you were born, I know you had some disadvantages

  • in your life, but do you think you would have been

  • this successful if you were born with a disability,

  • something that you cannot change about yourself,

  • something physical. - I don't know.

  • I don't know.

  • I think it would be crazy for me to answer that question.

  • Here's what I would say.

  • I think that disadvantages are the ultimate advantage.

  • I think adversity is a humongous advantage in life,

  • but when you go into real diseases or

  • things that could create huge insecurities,

  • if you're born without an eye, as a child,

  • having a glass eye could have created such a complex

  • that maybe the confidence would have never been there.

  • So, I think it's crazy for me to even take a stab at

  • judging what would have been.

  • I think that would be inappropriate.

  • - [Man] And the reason why I say that,

  • because although our brand is Better Than Normal,

  • if you ask Hitesh, he's not here today because

  • he's in India doing his therapy and we are doing

  • a movement in India because the market is bigger,

  • but he's gotta do therapy every single day,

  • six to eight hours of it just to maintain his,

  • just to maintain his state, and if you ask Hitesh,

  • even though we want to inspire 50 million by 2050

  • to become better than normal, if you ask him,

  • Hitesh, before you die, what is the one thing that you want,

  • the irony of it is that he will tell you

  • that he wants to be normal.

  • - Of course.

  • Because that's his truth.

  • You know, instead of some arbitrary number of 50,

  • I mean, 50 million people in 2050

  • is an arbitrary thing that you guys stumbled on

  • that has zero anything.

  • I think the, to me, I've always thought about it as.

  • (clicking)

  • Best way to get to 50 million is to focus at one at a time.

  • The second I hear 2050, 50, I'm like, finished.

  • Finished.

  • Right, like, so, that makes sense,

  • and I think it's super awesome to see the love

  • you have for your brother,

  • I think, couple things.

  • You need to do me one favor.

  • A, have no interest in being me,

  • B, have no interest in wrapping yourself up

  • in your brother's story,

  • because you're just gonna end up resentful,

  • and you need to,

  • ironically, you started with self-awareness,

  • you need to go inside yourself and really

  • figure out what you're doing here.

  • How much are you using this for your own want,

  • how much are you doing this for him, you need to get,

  • the way you structured all this,

  • this could get real bad real fast.

  • And so, I want you to promise me to just be thoughtful,

  • because a lot of times, it's the same way I see,

  • like, I spend a lot of time in this dynamic,

  • you need to be careful.

  • - [Man] My main purpose in my life I feel is

  • I want him to be independent,

  • physically, emotionally, mentally,

  • that's what I really want, regardless of the brand,

  • regardless of whether we make any money,

  • I want him to be independent.

  • - If that's your number one. - That's my number one.

  • - Then that has nothing to do with the way

  • you're positioning everything that you're talking about.

  • There's nothing you said that even comes

  • remotely to mapping to that truth.

  • - [Man] I want him to know that,

  • I don't think he knows that, that that's my number one.

  • - So, go tell him.

  • - [Man] I told him that a million times,

  • but he somehow believes that it's not my responsibility

  • for him to be independent.

  • - That would make sense.

  • You need to be thoughtful.

  • Promise me, because this scenario turns out bad a lot.

  • You end up with nothing.

  • Not your brother, not the brand, just be smart.

  • - [Man] And I know you don't read a lot of books,

  • and you've probably read only four books in your life,

  • but I would just like to give this one to you,

  • maybe for your kids, maybe some time when you have.

  • - Sure.

  • - Thank you so much, Gary. - Welcome.

  • - Thank you very much, guys.

  • Thank you, Gary!

  • Put your hands together for Gary Vaynerchuk,

  • ladies and gentlemen!

  • - Thank you.

  • Cool, cool, cool, as Marcus Krzastek would say,

  • great character at VaynerMedia.

  • Anyway, nonetheless, hope that went well for you,

  • and would love your comment below

  • of your favorite question from the keynote,

  • not your favorite thing that I said

  • or the thing you learned, but your favorite question,

  • and why, from this keynote, see you.

  • (intriguing music)

- What up blog, hope everyone's doing super well.

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