ヤング・アプレンティス - シーズン3 - エピソード4：アフタヌーンティー (Young Apprentice - Season 3 - Episode 4: Afternoon Tea)

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It's an opportunity like no other.
I don't like teacher's pets and I don't like school bullies.
What I like is young people that have the potential
to succeed in business.
From all over the country,
Britain's youngest aspiring entrepreneurs have come to London.
Has everybody signed onto the fact that this task was about making money?
- You're acting like an idiot! You kept shouting over him. - Guys, let it go!
- Let it go! - Stop shouting, Amy.
Aged 16 and 17, all have a burning passion for business.
- Are you going to listen to me? - We're not doing this now.
Don't dodge the question. Did you lose control of the task?
- Listen for a second. - We did listen! - You're not listening again!
They'll battle it out for a prize worth £25,000 -
the ultimate kick-start to a career in business.
Oh, I'm sweating like a pig at the butcher's!
But to succeed, they'll have to impress the boss - Lord Sugar.
You tried to be too clever, and I'm afraid that it's backfired.
In charge of a vast business empire,
Lord Sugar started his career while still at school.
Now he's on the hunt for his next Young Apprentice.
Bottom line is, you totally went off the rails here.
To win, they have to work as a team...
- No, no, no. - It's poor management. - It was bad management.
..but shine as individuals...
650, cash in hand now.
SHE SHRIEKS
..because, in the end, there can only be one Young Apprentice.
With regret, you're fired.
You're fired.
You're fired.
Previously on Young Apprentice...
Your task today is to go out
and procure items that are going to be used in an opera.
Eight hours to find ten props on a list from a London opera house.
Can-del-a-brum.
I reckon that's a drum.
Steven's team started pitch perfect.
- £6. Come on. Thank you. - Thank you.
Andrew's failed to take direction.
- You've only found one job so far. - Yeah, and what have you found?
- I've got a number here and I've already called him. - I have an address.
You're so immature sometimes.
In the boardroom, it was Andrew's team that hit the high note...
We've won.
..while David sang for his survival.
Every single week, I come back and I fight, and I fight harder.
But for Amy, it was curtains.
Amy, you're fired.
Now just ten remain in the battle to become the Young Apprentice.
6am.
PHONE RINGS
- Hello. - 'This is Lord Sugar's office.
'He would like you to meet him at the Cutty Sark.
- 'The cars will be leaving in 15 minutes.' - OK, thank you.
Cutty Sark?
- Cutty Sark? Are you sure you're pronouncing it right? - Yeah!
- Cutty Sark? - Cutty Sark?
What do you think it means?
Three tasks completed, and for private tutor David,
three times on the losing side.
I've had a 100% track record of being in the boardroom, so...
I would like to break that mould and this time actually go on a treat.
This will be my fourth week, and I've won every week so far.
- I just don't want to lose. - Yeah.
- We just need to work together as a team. - Yes.
- Teamwork will make us win. - Yeah.
The Cutty Sark, a major tourist attraction.
Based in Greenwich,
it's one of the fastest sail-powered trading ships ever built.
- Good morning. - ALL: Good morning, Lord Sugar.
Well, we're standing under the famous Cutty Sark.
This ship was constructed in the 19th century
to race tea from China to London in record time.
Now, this place has just had a £50 million revamp,
and what I want you to do
is to revamp the very traditional British afternoon tea.
Your task is to create a themed afternoon tea experience
and sell it to customers at one of Britain's greatest stately homes.
The rules are very simple.
The team that makes the most profit will win,
and in the losing team, regretfully, one of you will be fired.
David, you're going to be project manager of Team Platinum,
and, Alice, you're going to be project manager of Team Odyssey.
- OK, everything clear? - ALL: Yes, Lord Sugar.
Well, good luck, and off you go.
Afternoon tea.
Pouring back into fashion across the country, cakes, sandwiches
and a cuppa can be a nice little earner.
But before they can cut themselves a slice of this market,
both teams need a teatime theme.
OK, then, team, I'm going to kick this off with themes.
Down in the hold with her team, project manager Alice.
Looking at where we're doing it,
I think we should stick with British, and, like, target the tourists.
People are in Britain for our heritage, and our history,
and 1940s, so I think if we go for a vintage tea party...
I don't know. Vintage sort of seems cool to me, but I'm 17.
In a stately home, the people that go there, 70% of them are over 35.
- Is vintage cool to them? - Do you think people over 35 don't like vintage?
- I don't know, cos it's sort of their day, so... - Not over 35, it's not!
So, does anyone have any names that are bursting into their head?
Well, what's something that's famous for being British?
Tea with Elizabeth.
Tea with Lizzie! Who was...?
1940, was the Queen the Queen in 1940?
Up on deck, taking charge, team captain David.
We should give them a twist
and something that could possibly excite them.
At first, in my mind,
- I had the Mad Hatter's tea party idea. - I quite like the idea of the Mad Hatter.
So are we going to go for a high-end product, or cheap and fun?
I think quality is a key issue, but we need to keep the cost down,
cos it is a task that you win on profit.
Why don't we go to the cash and carry for the tea
- and just the supermarket for the sandwich fillings? - Yeah.
The afternoon tea theme seems to be centred around buying
quite cheap ingredients for the cake, very cheap tea.
People want quality when they go to these stately homes, they want
an experience, and I hope the food they're going to buy and make
will live up to that experience.
With a theme based on the 1940s, next for Alice, plan the research.
All right, so what are the main points you want us to ask?
You want to know what people think is inherently British.
Do you mean food or landmarks or what?
Drinks, food, things like that.
I really can trust you guys. You've got your heads switched on.
Would you like us to find out what our market will be?
Yeah, and pricing. I think we can go high-end.
As regards to working as a team, I know I don't need to say it,
but I want to say, if we work together, we will nail this.
'I think I definitely can take hold of strong personalities.'
There have been a few spats the last couple of weeks,
but everyone's really keen to get on and just crack on with this task.
10am.
Both teams split up - one half to taste some teas,
the rest to test the market.
Do you mind if I ask you a few quick questions?
What I was thinking is, you know bright-coloured food and stuff,
is that the kind of thing you would stay clear of
or you would like to eat?
- Oh, yes, I would like that. - You like bright-coloured food. Is that fine, not a problem? - No problem.
OK. Cool. Great.
Researching Alice's 1940s theme, Maria, Andrew and Navdeep.
What shall we try to achieve from this market research?
I think generally we know what to do,
but I don't know if Alice really led us in that direction.
She told us that she wanted...
What questions did she tell us to ask?
- I think we know how to ask questions. - Yeah. - We're not four.
Hi, guys, can I borrow your time for a second?
What would you say is iconically British?
The red phone box, the red post-box.
Right. So red's quite British. That's lovely.
- How much would you expect to pay? - I wouldn't know. - You wouldn't know.
- And what sandwich fillings would you be expecting? - I wouldn't be expecting anything.
If you were going for a high-class afternoon tea,
- what would you be expecting to pay? - £25 each. - £25, nice one.
- How much would you expect to pay for a high-class afternoon tea? - I'd expect to pay £30.
- What would you expect the price to be? - £5 maximum.
Price-wise, what are you thinking?
I've got a lot of tens and one 25 and one 30.
- Depends on what people are there. - It also depends on what we're actually serving.
I think the market research was a bit of a disorganised confusion.
We didn't really have clear direction.
Well done.
For Patrick and Alice, something more civilised...
- We're here for afternoon tea. - May I show you to your table? - Of course.
..the way it's done at London's top tables.
You get a range of teas, finger sandwiches,
and then French pastries and specialist mini cakes.
We start our afternoon tea with a lemon elderflower posset
- with fresh strawberries. - Oh! - Thank you.
All done? Perfect, perfect!
I think this is the nicest thing I've ever tasted.
Look at this asparagus as well.
- That's quite nice, actually, with the brioche. - Isn't it? Mmm!
I genuinely think this is really important cos this is what we want to try and aim for.
Mmm.
Alice has come here to see what an English afternoon tea is all about.
I think she's slightly got carried away.
Alice and Patrick are talking about quality,
but the 1940s theme, that clashes with high-end.
I don't know where they're pitching this extravaganza.
Shall we phone Alice, let her know all the stuff we found out?
Over here you can see there is a little bit more attached to it. MOBILE RINGS
Sorry, that's our...
- Sorry. - Sorry about this.
- Just cancel it. - It's stopped.
- They're not picking up. - Try again. Try again, try again. - Try again.
- Sorry about that. - It's all right. No worries. OK.
They didn't pick up.
Oh, well.
It's not like we have any deadlines to meet(!)
Midday.
Off to find cut-price fillings for their Mad Hatter tea,
project manager David and Ashleigh.
- See, I love jam and cheese sandwiches. - Jam and cheese?!
Jam and cheese is really nice. It's like cheese and cranberry, but jam and cheese.
So, right, First of all, we need to go and get the cucumbers.
I think we need to discuss the sandwiches.
If we do salmon and cucumber, ham, jam and cheese
and then what about chocolate spread or banana and chocolate spread?
- Um...yeah. - Yeah.
Ham works out about £9.60.
28 on cheese. 29p.
Mixed fruit jam.
David is quite influenced by what I say. It's good for me,
but I think as a project manager he needs to be a bit firmer.
- Are those the cheapest? - Yeah, they're a pound. They're 1.30.
At home, I don't really do much of the grocery shopping.
Ashleigh lives by herself,
so she has experience of knowing how much we might need.
It's great that she's guiding me on that.
- I'm happy, are you happy? - Yeah. - What else do you want to get?
You wanted lettuce. See, I thought we'd scrap the lettuce cos...
Ash has been driving the recipes,
driving the decisions on what fillings and how much to buy.
David's just sort of going along with whatever she says.
- Right, we've not organised a price per head. - Oh, yes.
- Do we think 7.99 per person or do you want to go 6.99 per person? - The...
Because other groups round the corner, I don't want to risk them being very cheap...
Compared to us, yeah.
- I'd go for 6.50, which is enough profit, I think. - Yeah.
- £7, then, or 6.50? You make that decision. - Yeah. - 6.50 or £7?
- I think 6.50 is a good price. - I think £7 cos...
Yeah, well, that's totally understandable. If you think £7, fine.
After a top-class tea...
- Tell them how amazing our... - I don't think we should tell them how amazing...
..time to switch on the phone.
- Hello? - Hi.
- Alice, we've been trying to call you. - It's OK. We've just got it.
'Is everyone happy?'
- No, not really, but... - Um... - Not hugely.
Sorry, guys. We didn't really have much of a choice.
We were doing our research. It would have been rude to pick up.
It's a minor issue that we're going to get over.
I'm not annoyed at you for this.
- We're just going to go on, we're moving on. - OK, then.
Great. See you later. Bye.
'The fact that she didn't pick up the phone'
after we'd done our market research, I don't know,
she could have been busy, but it was very annoying
because we'd been out doing that and we wanted to give her the results.
That is lack of organisation and, to be quite frank, stupid.
2pm.
A Central London bakery.
- Ooh, I quite like that green. - That is quite a cool colour.
Yeah, no, I like that.
Whipping up cakes for the Mad Hatter, Steven and Lucy.
- I just had a brainwave. - Go on. - Coloured scones.
- That'd be a good idea. - What colours are you thinking?
- I think green or pink. - Purple and black because...
Oh, not black scones. No-one eats black food.
Obviously, we've got a really fun, vibrant theme
so we really need to reflect that in our cakes.
I think the ideas we've come up with so far
are really fun, vibrant, colourful.
I think they're going to match the theme really well
and I think people will really like them.
Trying to match their wartime theme with peacetime luxury, Alice's team.
- MOBILE RINGS Ooh. - Hi, Alice.
'Hi!'
We're just giving you a call
as to what quality range you want with the cakes.
We want to have a little twist,
something that's going to interest them and ignite their imagination.
Do you want it to be high-end or not high-end?
Yeah, we want it to ooze class.
- Ooze what? - Ooze class. - Ooze class, OK.
I think we want to be innovative with our cakes, OK?
'I want to emphasise this point now,'
we need to stay very British, but I want a little something
that's going to be different and capture people's imagination,
'even if it's the way we decorate it or the way we present it, OK?'
So don't be scared just to take a leap out of the box.
- Er... - Yeah.
Yeah. Cool, everyone's sorted now. Everyone gets it now, yeah?
Yeah, it's OK. Have fun, guys and...
- 'Cool, bye!' - Bye. - Bye.
After their hotel high tea,
a luxury tea retailer for Patrick and his team leader.
- Hello, sir, my name's Alice. - Hello. - Hi.
Would you like to taste some teas?
That would be brilliant, thank you very much.
At a South London baker, the rest of Alice's team
get ready to create some fancies from the '40s.
Welcome to the kitchen.
If we did two sets of cupcakes and then one of them,
like, the Earl Grey thing could be just like a large cake.
We could put either the pearls or the edible glitter on top.
Is edible glitter something that we think is vintage, 1940s?
- No. - I think... We don't even know the menu.
- I think we should give Alice a call. - Yeah, we need to, come on. - OK.
- Do the teabags come in 20? - That's right.
OK, so it'll need to be 140, then.
MOBILE RINGS Just tell them we'll ring them back. I'll take it next time.
- OK. - Sorry about that, sir.
- 'Welcome to the O2 messaging service...' - Oh, my word.
- We're just going to have to go ahead with it. - You know what? We're moving on.
You can roll it on your palette.
Take another sip.
- Does this look red enough to be British or...? - It'll have to do.
- Very interesting, thank you. - See you soon.
- MOBILE RINGS - Oh.
Hello?
'Hi! Sorry about that.'
OK, guys. To finalise the price of the tea...
My instinct is going for about £12 per person and then concessions.
- I think we should push it to around £16. - Yeah, do you want to do £16?
- I don't think we want to be greedy. - Let's not be greedy here.
Our market research said people were going to pay £25 for this.
Meet in the middle with 15 and we're going low with concessions.
- We'll go £8 concessions. - 'Why are we giving discounts?
'Why do we need discounts?'
If they're there with their families,
- 'they'll bring their kids.' - It's £3, at the end of the day. - That's a lot of money!
£3 will make a difference in the boardroom!
No, that's my decision, £12 for concessions.
No, Alice, you're not listening.
Old people need to pay the same price.
They're the main target customer.
I don't know why you're disagreeing with us on that.
That is the price I'm going with.
I really do appreciate it, but it's my head on the line.
Well, no, it's all of our heads on the line.
I'll go for 16 and 13, and everyone's happy, OK?
- 'OK, OK.' - OK, bye, guys.
- Bye. - It's too much.
We can change it later on in the day if it's not working.
I'm not sure how much Alice has listened to our market research,
and if there are problems with the price, it will be because of Alice.
- Let's get out of here. Woo! - Ow.
Cakes baked, sandwich fillings sourced.
I'm so confident that Team Platinum is going to win tomorrow.
Everything we've done today is correct, everything feels good
and it's just a natural feeling that we're going to win.
Tomorrow, teatime.
7am.
Both teams head west.
Destination...
..Blenheim Palace.
Flip me, this is posh.
Built for the First Duke of Marlborough
and birthplace of Winston Churchill...
Someone lived here, could be us one day.
..it pulls in over 10,000 tourists a week.
This morning, there's time to prepare.
This afternoon, tea must be served.
For both teams, two tents apiece...
Jackets off, and let's get cracking.
..one to host their afternoon tea,
the other to prepare food.
And to help compete for trade, themed decorations
and colourful costumes.
- Oh, these are so cool! - You can have that one.
To the north of the palace, the Mad Hatter's tea party.
To the south, Alice's wartime tea parlour.
- Are you all right there? - Yeah.
OK, guys, so, basically, presentation is key, OK?
So little things, like, as soon as someone's left,
we clear the table and we get it re-laid out.
Every time you walk past a table,
make sure the tablecloth is tucked under.
My strategy today is to take charge completely.
Yesterday, it was very difficult to communicate.
There may have been some issues on the sub team,
but, at the end of the day, everything did get done.
Five minutes to go before tea must be served.
Have we started yet?
Uniforms on...
Oh, girls, you look fabulous!
..and a final polish.
People are going to have paid before they've even sat down to taste anything
so I want it to look great.
2pm.
Ready, girls?
For Alice and her troops, the invasion begins.
That is £26. Thank you very much. Have a nice day.
Hello, how are you doing today?
The teams have three hours to turn a profit.
- Green tea, please, because I don't take milk. - Traditional...
Traditional, all right, that's fine.
- What tea do they want? - They want both kinds.
For baking expert Andrew...
- Take that for them. - Is that two people's? - That's two people.
..controlling the kitchen is a piece of cake.
Coming up for you soon, Patrick, be ready for it.
That was seamless.
OK, so that's £64, please.
Everything's spotless, very neat, very tidy.
The service is good at the minute, so we just need to keep it up.
- Is anyone else waiting to order? - No.
- Pretty much all the tables are full now. - Good, good.
All the cakes have been made,
the room's full, service is in full flow.
Hi, hello, guys...
Outside the other team's tent...
My name's David.
..potential customers.
Inside, still mad as hatters.
If you just start on some sandwiches,
that would be helpful, cos there's a few people waiting outside.
You get all the knives cos there needs to be knives
and forks out and stuff.
- I've done all that. - No, but not on all tables. - I haven't done knives.
David, get people in.
Get someone sitting down.
OK.
Today we are having a Mad Hatter's tea afternoon.
We would love for you guys to come and join us
and have a taste of what we have to offer.
- We have an order. - Is this to serve two people?
- No, it's one person. - It's for one person? We've got one person...
No, we have two people.
- I'll have some green tea, thanks. - Green tea. And for you?
- I'll have some berry tea, please. - Berry tea.
- We haven't ordered. - We haven't ordered yet.
- You haven't ordered yet? - We haven't been asked yet.
Before you get orders in, you need to come and tell us each time.
Right, guys, listen. Green tea, berry tea, English tea. This is the orders.
I know, but we're trying to do this. Can someone stay and do drinks?
- Get the book and then write them down. - We've got a book?
Erm, in the receipt book.
It's chaotic because we haven't had any structure.
What we should have done is, at the beginning,
before rushing into it, had five minutes
to decide who was doing what.
Talk to David and he'll sort it out...
David's not sorting anything out!
I don't even know if David knows how to get dressed today!
OK, Ashley, what do you want me to do?
- Everyone knows what they're doing. - Nobody knows what they're doing!
Your teas will be with you in two minutes.
That's really, really nice, isn't it?
I should have brought my camera.
The rest of the customers stay hungry while the tables stay empty.
- Erm, Lucy, can I have...? - No, write it down. - Yeah, sorry.
You can't keep asking, David!
Oh, my God, this is confusing. I've just forgotten what I've taken.
Guys, you need to keep track of it.
Inside the kitchen there are four candidates,
all over each other, getting in each other's way.
Inside the tent, there's no candidates.
They really have to sort this out because in terms of service,
it's no points at the moment.
One hour gone, and in full swing, the 1940s tea parlour.
Oh, thank you.
Traditional English cakes with a bit of a twist,
because we are in the 21st century, OK?
But Alice's high prices are proving hard to swallow.
That'll be £16.
Is there any chance of a discount? That seems quite steep.
No, not at the moment.
- There you go, that's ten, five... - Thank you very much.
That will be £32.
Do we get champagne for that?
It's going to work out a lot for the family at the moment
so we're going to go away, have a think about it
then decide if we're going to come back or not.
What do you think about dropping prices or...?
I don't think prices are putting anyone off.
I don't think... Well, people aren't bothered with the prices, really.
Are people seeing it and walking past
or is anyone seeing the prices and walking away?
A few people have, but I've been surprised
at how easy the prices have gone down.
- OK, let's keep it up. - Well done, guys. It's going well. - Thank you.
At the Mad Hatter's tea party, finally, full tables.
But empty plates and no service.
Outside, the line gets longer.
OK, guys, I had this idea, right,
that because we're limited on space inside,
so then we'll go chuck these on the floor
- and then families can sit in five, six, whatever. - Like it.
For Mad Hatter David, more space for yet more customers.
This is for the blonde mum with the two kids at the front.
There's people inside who have been
inside from the start and we still haven't served them.
The problem is, you were doing inside, I was doing outside.
Well, it were your idea to do outside, David,
- so you should have made Steven aware of that! - I didn't realise we had sections.
- I didn't say that, but... - Exactly, so how am I meant to know that?
'David, I think, is a confused leader.'
I think he's nervous. I don't think people are listening to him.
He's a little bit like a headless chicken running around.
There isn't a strategy, there's no system in the kitchen,
it's a bit of a mess, frankly.
Going to start running out of plates, soon.
This is why this picnic idea is, yeah, initially a good idea,
but when we've only got facilities to serve 30, then it's not.
We're out of cups, we're out of cutlery.
You need to think about this when you're putting people outside,
because we've got facilities for 30 people, and that's it.
OK, it's fine. Erm...
It's not fine, because people are going without cups and plates.
You can't serve people in bowls.
- 'All right?' - 'Er, yes, we need some cups.'
At the moment, there's no cups
but what I'm doing is, people are drinking out of these.
- Is that OK with you? - That's fine. - OK, thanks. Two minutes.
- Hi, guys, I'm so sorry for the wait. - That's OK. - Thank you. - Here you go.
We've been waiting quite a long time now,
is it going to take much longer?
- This family's been waiting... - MY family have been waiting for ages.
David, go and give them the food
you've been waiting for for three years, go!
That family has been there for over half an hour now.
ALL TALK AT ONCE
It's been half an hour and we haven't had so much as a cup of tea yet...
- Oh, dear. - ..so I think we'll go to the cafe round the corner.
Well, I'm sorry to hear that.
SHE SIGHS
One hour to go.
Back in the 1940s, after the early invasion,
no sign of a second wave.
- Are you OK? Can I get you anything? - Cup of tea. - Good, OK. Thank you.
- How many tables are empty? - About half of them, I'd say.
Because you two are in uniform, I want you to go to the train station,
give out some fliers, shout at people - not shout at them -
but you want to advertise where we are, what we're doing.
- Give them to everyone that you see. - Yeah.
Do you know where this train station is? It's just round there, isn't it?
I actually don't know.
- Is it busy again? - We're half there.
And we've got the rest of the afternoon to come.
Down that way?
Are we allowed to walk on the grass?
People have had their lunch. They've gone for a nice long walk, they're going to come here
at the end of their walk. We've been lucky so far in the fact that the weather has stayed off.
Well, I don't think we need to worry about it.
- Maria and Nav are already out there getting customers out. - Hmm.
- What way? - Shall we run a bit?
- Yeah. - Come on.
Is this the cup without the saucer? ALL LAUGH
Well, you know, it is the Mad Hatter's tea party.
ALL MURMUR AGREEMENT
45 minutes to go.
Thanks very much. Have a great day. Thank you. See you soon. Bye-bye.
At the Mad Hatter's tea party, sanity at last.
That's brilliant, thank you very much. Have a good day.
How was your tea?
Pleasant little interlude, and we did enjoy it. It was good value.
- Paying by cash or card? The exact amount? - The exact amount. - Cool.
And I also thought the scene was fun, you know,
- being served by a white rabbit. - Yes.
Oh, I can smell...chocolate spread.
Another pot of tea? That's brilliant.
At first, things did get a bit haywire
because we had too many people coming in, but at the moment
things are very controlled, very relaxed
and everyone is enjoying themselves.
Hi, guys. Sorry for the wait. There you go.
30 minutes left.
For Navdeep and Maria, it's back to base without reinforcements...
to find the 1940s tea parlour deserted.
Time to mobilise the troops.
Basically, final push now, we can slash prices.
I want to go in for the kill now and charge £7.
- Right, let's not waste time - just make a decision so we can get out selling. - I said £7. - OK, fine.
- Go. - OK, come on.
STIRRING MARTIAL MUSIC
Hello, ladies. Can I introduce you to our afternoon tea parlour?
And we've cut our price down to £7!
We're on the south side of this building.
It's all very healthy, very good food.
I'd like to invite you to our afternoon tea parlour. No? OK.
'It's not been as busy as we'd have hoped.'
We need to get the crowds over there.
Captured just before closing time, last-minute trade.
Right, we've got two customers. This is Alice, she will seat you.
Thank you very much.
£7 from 16.
Brilliant. Thank you very much.
So that's £14, please.
5pm.
Teatime over.
The Mad Hatter theme went down fantastic, but I feel like David
did let the team down and I think he'd probably admit that himself.
I don't think that I've earned the respect of my team today,
because they didn't understand how much pressure I was under.
I'm not feeling too down, purely because we've got such a massive profit margin.
- I'm so proud of the service that you guys offered today. - We've worked really well together as a team.
We didn't even have any conflict, which is saying something from me!
MARIA LAUGHS
Right, let's wash up and go get some cakes.
Yeah, we can eat the leftovers, come on.
Tonight, the washing up.
Tomorrow, hung out to dry in the boardroom.
Good morning.
ALL: Good morning, Lord Sugar.
Now, David, I made you the project manager of Platinum.
So perhaps you'd like to tell me how you got on.
- We went with a Mad Hatter's theme. - Mad Hatter's theme? - Yep.
- From Alice in Wonderland? - Yes, yeah. We felt that...
Alice was in Odyssey, though.
DAVID LAUGHS
We felt that we wanted a new twist, something that would excite people.
What price did you go with?
David said £6, £7,
and that was the first decision he'd made all day.
I thought, "He's project manager," I didn't want to take that from him
- because I'd debated everything else he'd said. - Did you agree with it?
Well, I just said, "It's more than a 200% mark-up so it's up to you."
How did you know it was more than a 200% mark-up?
Because we knew how much we'd...
So what had you bought, then? Let us go through what you bought.
We went with salmon and cucumber, chocolate spread, cheese and jam.
What? Cheese and jam?
Are you sure you didn't get that wrong?
- Cheese and ham, you mean? - No, cheese and jam.
I would hate to think what your BLT was made up of,
bacon and tuna...
It's just like cheese and cranberry, but a little bit sweeter.
What did you lot do?
- In the afternoon, we baked the cakes. - You baked the cakes. So this is your lot here, is it? - Yeah.
This was known as "a garden surprise" on the menu.
- It's not bad. Not bad. - Thank you.
Now, I spoke to Karren.
I understand that, on the second day,
the place was like disorganised chaos. Complete and utter chaos.
It looked like a chimps' tea party, never mind a Mad Hatter's tea party.
You were the project manager. Why?
I have to admit that, at the beginning,
we had around 40 people lined up, coming in, er...
David's organisational skills were very poor yesterday.
It got to the stage where me, Lucy and Steven stepped in
and organised ourselves, and then we were telling David what to do
because he was just running around like a headless chicken.
- I think it all happened very quickly... - Did you lose it, then?
- What... - You lost control?
- We had so many people coming in at once... - I'm asking that question.
Don't dodge the question. Did you lose control of the task?
At...like...at a point, there was chaos in the kitchen and...
There was no chaos in the kitchen,
it was chaos in-between the kitchen and the tent.
It wasn't the kitchen. I was fully prepared.
The food was ready and waiting.
Obviously, there's only so much I can do.
- I was about to ask you whether he was a good team leader or not. - I think he started off quite well.
David, you're supposed to be this charmer. You look like a bit of a damsel in distress here.
I don't know if you read tea leaves,
but it's not looking too good at the moment.
- Alice... - Yes, Lord Sugar. - Tell me what happened.
We decided we wanted to go for the 1940s theme,
purely because we were in the birthplace of Churchill.
You're talking about Churchill the politician, not Churchill the dog.
We wanted to replace the rations with luxury products
and a high-end quality tea.
So you went for the quality end.
You've heard this lot here - pile 'em high, sell 'em cheap.
How's Alice as a project manager?
I thought she was really good on the second day.
I really do back that she was very good the second day.
The first day, slightly disorganised and indecisive.
But the second day, I felt she picked up.
I was a bit nervous sending you out on this task, Maria,
with all of these cups around, because until now
- you've been a bit of a bull in a china shop, haven't you, really? - Well, I think...
How was she? Any good?
ALL: She was much better.
So how much did you charge in the end?
- We charged £16 for adults. - £16?! - £16, yes, Lord Sugar.
You're supposed to be putting on a tea in the '40s during the Blitz
not at the bloody Ritz!
Yeah, there was a bit of negotiation on price.
Who did the cakes, then?
- The three of us did the cakes. - Right. These are them, then? What are these?
- These are supposed to be your... - They were chocolate... - ..cupcakes, are they?
- They were mini cakes. - Yeah.
Well, one thing's for sure - Mr Kipling's got nothing to worry about.
Well, I think it's time now to see how we got on.
Nick, perhaps you would be kind enough to let me know how your team got on.
Odyssey spent £284...
..and their sales amounted to 375,
which generated a profit of just under £91.
Right, well, at least you made a profit. Karren, for Platinum?
Well, Platinum spent £158.
And you sold £474,
making a profit of £316.
And, David, you should say thank you very much to Ashleigh and Lucy.
- Thank you very much. - You're welcome. - Wow!
£158!
And you sold £474 worth of stuff.
Very, very good indeed.
David, your team bailed you right out of trouble here.
Right out of trouble.
Everyone worked 110%.
Well, you're going to have a very deserved treat.
You put on an afternoon tea -
you're going to go swimming with the sharks
at a famous London aquarium -
let's hope you're not the shark's tea. OK? So go and enjoy yourselves.
Off you go. I'll see you on the next task.
- My first treat! - I love aquariums!
I've never known how this feels.
Well, your next tea party's going to be at the loser's cafe.
So you need to go off and have a chat amongst yourselves
and we'll come back in here later on and we'll decide
which one of you will be leaving the process, OK? Off you go.
ALL: Thank you, Lord Sugar.
David was a little bit lucky
to be on this treat. I think we sort of saved him.
'It was a shambles, basically.'
'David definitely owes one to me and Lucy'
for keeping him here.
This is amazing!
I never thought I'd be swimming with sharks, like, in my entire life.
I'm so happy.
I think there was confusion with the theme,
because although we all agreed on 1940s vintage,
we didn't know whether it was with a twist or staple, traditional.
It was never... One thing I can say is our phone calls were never clear.
'I would not like to be'
in Alice's position right now. She has a very tough decision to make.
One minute you were saying, "Stick to tradition, That's how we'll sell it."
- And then... - It was together. I wanted them together.
- So you wanted traditional with a twist? - I wanted your iconic stuff,
with something that was going to grab their imagination.
It's very hard to decide who to take back into the boardroom with me,
purely because everyone put their hardest in.
I think the other team were very, very lucky with their poor management.
PHONE RINGS
Can you send the candidates in, please?
'Yes, Lord Sugar.'
Well, I trust you had an...
in-depth discussion amongst yourselves.
I look at the other team
and I see that they spent something like £70,
compared to your £160
on cakes and cake decoration,
and, to be blunt about this,
their cakes and their ideas leave yours standing.
- You've got a lot of experience in kitchens, haven't you? - Yeah.
You make desserts and you sell them in a pub
where you work in the kitchen.
- I mean, this is, like, right up your alley. - And I took charge of the kitchen.
Why did you spend so much money on the stuff, then?
Because we fit the brief that Alice gave us.
I did stress from the beginning of the day
that we wanted iconic British food
that everyone from around the world would be able to recognise as British,
but I wanted - and I did stress this throughout the day - a twist.
- ALL TALK AT ONCE - This was another problem as well, Lord Sugar.
Your entire team did not get that message - you did not express that clearly.
One minute, you were going straight-down-the-line traditional,
the next minute, traditional and quirky.
- It was so wishy-washy. - I said, "Yes, we're staying traditional,
"we're staying iconically British, but I want a twist."
If it was seven quid, or ten quid,
do you think you would have sold more?
ALL: I don't think so.
Why did you drop the price, at the end, then, to £7?
Because the trade was very, very slow.
There were very few people around. We just wanted people to...
- Did anybody buy it at £7, in the end? - I think two more couples came in.
But that contradicts what you just said there -
- "No, I don't think the price would have changed anything." - Exactly.
- Then you dropped it! - You dropped the price, maybe you dropped the price too late.
Initially, I wasn't happy with the £16.
We'd negotiated and found a middle ground. I wanted to go for a lower price.
- From the start, you were saying, "Too high, too high." - Yeah.
My impression, actually, was that Maria was very happy,
and, indeed, pushing for a higher price.
No, but, the problem was, at the end of the day, the other team's costs
were lower, so they could afford to charge £7.
We wouldn't have been able to afford to...
I'm getting a picture now of what's gone on here.
Navdeep, who do you think was responsible for the failure of this task?
- There was a lack of communication on the first day. - There was a problem with phone calls. - A huge problem.
- What was the huge problem? - To be honest,
I felt like my sub-team was more trying to contact them than the other way round.
- I really felt that we were just... - Let's clarify one thing.
If you call your project manager and the project manager, maybe,
is engrossed in a discussion with somebody,
- it's understandable they turn the phone off. It's unprofessional. - That's fair enough.
- But why didn't you call them back? - We called them back
- as soon as we were outside the building. - The whole day... You weren't...
The market research was the first thing that we did! We had a clear briefing...
- But I'm not talking about... - You knew exactly what you were doing from the briefing.
- I'm not going to shout over you. - So don't say the disorganisation was before that,
- because that was the first thing we did in the morning. - I'm talking about the whole, entire day.
We had to ring you, we had to ring you about prices...
As I said, I mean... Look, the 1940s theme is one thing.
If it was in the 1940s, I could understand why you can't communicate.
This modern day and age, we've got mobile phones.
You're dressed up in army uniform and RAF uniforms but you didn't have to use Morse code.
- You could have used the phone. - I completely hold my hand up and say
- the first day wasn't very organised. - It was confusion.
Yeah, it was! On the second day, I completely learnt from it.
There was far more organisation on the second day.
It was more organised on the second day.
Like David said, it's hard to organise the kitchen and make sure everything's outside's going well,
all the front-of-house stuff. I learnt, in a day, to turn it round.
- HE EXHALES - OK.
Alice, I'd like you to think about which two people you'd like to bring back into this boardroom.
I'm bringing back into the boardroom with me
Maria and Nav.
- Can I just clarify that? What's the justification for me, sorry? - Because...
Shall we find out afterwards?
- No, cos I really don't think this is fair, Lord Sugar. - Well, if you don't think it's fair,
you're going to have ample opportunity to tell me why, OK?
OK, that's fine.
That's the purpose of coming back again, yeah?
You two chaps go back to the house, OK?
You three, go outside and I'll call you back in shortly.
- Thank you, Lord Sugar. - Thanks, Lord Sugar.
Good luck, guys.
Maria's very feisty, isn't she?
She'll have to speak up for herself when she comes back in here.
I'm sure she'll have no problem doing that.
I'm not sure what Alice will be able to pin on Navdeep, quite frankly.
I wonder whether it's because they're young
that they select who they're bringing back on personality as opposed to contribution.
I hope not. I've always warned them that they mustn't bring people back
on their personality, they've got to bring them back because of the particular task.
When they come back in,
I'll have to decide which one of them is going home.
PHONE RINGS
Can you send the three of them in, please? Thank you.
Lord Sugar will see you now.
Alice, can you explain why you've brought Maria back?
I brought Maria back for this particular task purely because
she was really, really pushing for higher prices. She's...
My whole sub-team pushed for the higher prices.
- How about letting her speak... - Sorry, Lord Sugar.
- ..and then you can speak? - I apologise.
That's a key example of what I'm saying.
Me and Patrick were both very cautious about the prices,
but Maria was insistent upon going higher.
She sometimes... She's a lovely, lovely girl, but sometimes,
when you come into the task with her, it's very hard to sometimes get through to her.
It's very much one way when you're working with her.
And I feel like, she thinks, in order to be a good business person,
you have to be ruthless and put yourself out there the whole time.
And, yes, you have to make hard decisions, and, yes, you have to follow your gut instinct,
but that does not mean you make it difficult for everyone else.
So the reason for bringing her back here is because she was holding out
for even a higher price, is that what you're saying?
Yes, and I don't feel like, on the day, front of house,
she was as energetic or pushed the product as much as she could have.
I don't really think you pushed the product enough.
I REALLY pushed the product!
I was organising. I was making sure that everything behind the scenes
and front-of-house was running smoothly.
Sorry, I need to calm down, because... Can I just breathe for a second?
Because I know I'm actually going to get very angry here,
because that is a load of rubbish. I really did push that product so much.
I was behind it, from the eyes of every customer...
What about in the eyes of Nick?
Nick, did you feel that I wasn't pushing the product?
I don't think that I was excited at your activity.
- No? - You were wearing the suit but that was it. - OK, I get your point.
We wore them and we wore them with confidence and we spoke to people.
You weren't behind us at all times so you don't know what we said.
Not at one point for the rest of the day did you call us back,
did you reassess the situation
and say, "Navdeep, Maria, you're not working hard enough.
"You need to do more." That is what a project manager should do
and it is ridiculous that in the boardroom is the first time
I find out you think I didn't do enough.
I don't think... I did not bring you back...
It would be ridiculous for a project manager to say, "You're not doing enough." I brought you back...
It'd be ridiculous to say, "You're not doing enough?"
- That's a project manager's job! - No, no, no. I brought you back regularly to say,
"You're doing well but we can do better.
- "Come on, let's give it more energy." - How generalised is that?
"Well done, girlies, now go out and do it again." That is not specific enough.
Ladies, you know, screaming at the top of your voice...
- Sorry. - ..is not really very professional.
- Sorry. - Could you tell me what Navdeep is doing back here?
Navdeep is back here because I don't think she's a businessman.
I don't think she's got that killer instinct.
I don't normally endorse what candidates say
about other candidates, but she raises an interesting point.
Clearly, in your application here, you make a lot of the fact
that you are a good public speaker.
I've come across people before that are great at speaking, great at presentations,
but sometimes can't sell a box of matches.
I suppose my question, really, is
- whether you do have that business acumen. - I genuinely think I do.
I would not have applied to this process
if I did not think this was perfect for me.
- You know, I want this so much and I think... - I'm sure everybody does.
I know, but I think that I can go into business.
I've done a lot of charity stuff,
I've done a lot of public speaking, debating.
There is more to me than that. I know that.
I know that I have the potential to go so far
and that is why I need this.
Yeah. Yeah.
- I think I've put... - Who should be fired for this task? - Alice.
- Sorry? - Alice.
- And the reason why? - OK, and this is not just based on this task.
I've worked with her every week
and I think that she is a little bit of a nodding dog.
I think she sort of agrees with everything everyone says.
She is very much, "Go, girlies, well done. Everything is great."
And she just ignores the important things.
Maria, why shouldn't I fire you?
Because I am incredibly passionate
and that is sometimes shown through my fiery attitude,
but, you know what, Lord Sugar? Rome wasn't built in a day.
You told me this time two weeks ago that I had to change
- and I have adapted to that. And all this... - How have you adapted?
I mean, you are as loud as you were in the first week.
In this boardroom, but not on task, I wasn't. In the boardroom, I have to defend my interests.
When you first posed the question to my whole team - did I adapt well?
They said yes. And, to be honest with you, Lord Sugar,
there's nothing - and I mean nothing - in my life that I want more than this.
You know what? Sorry, Maria, I'm hearing a bubbly drone, right?
I just want a very simple explanation as to why
you should remain in this process.
I, Lord Sugar, should remain in this process
because the failure of this task was not down to me at all.
- Who should be fired? - I think Alice should be fired.
- Navdeep... - Alice. - ..who should be fired?
- Alice? - Maria.
Can you tell me what I did that actually led to the failure of this task?
You went out and you didn't really...
- you didn't inspire anyone to come in to see us. - But did you, really?
- Cos we did never have a full tent. - I was making sure...
Ladies, ladies, I think I've heard enough now.
This task was to demonstrate one's organisational abilities, OK?
It was also to try and bring out in people
some kind of entrepreneurial spirit
and whether they get the business plot.
I don't think you did get the business plot here, Alice,
to be perfectly frank.
I think a lot of things ran away.
On the other hand, Navdeep,
you know, I'm sure you're a pretty smart girl,
but I'm looking for an entrepreneur,
a budding entrepreneur, really, not a debater.
And you, Maria... Well, raising your voice,
being aggressive, doesn't always get you what you want. Yeah?
It doesn't work with me, OK?
Just raising your voice and talking at 1,000 miles an hour,
trying to intimidate somebody.
It is very, very difficult for me
to put up with something like that because I've got to make a decision.
So I have decided...
..and my decision is that...
..due to the...
poor business logic in this particular task,
and the way it was conducted, it is, with regret,
Alice, you're fired.
Thank you so much for this opportunity, Lord Sugar.
It's been a pleasure, Nick, Karren.
This was a 1940s theme, it was supposed to be.
Of course, you wouldn't know this but there was a very famous singer
at the time called Vera Lynn and her famous song was We'll Meet Again.
You two are lucky that we will meet again.
But I'm telling you right now, and particularly you,
I'll be keeping my eye on you, OK?
Navdeep, I want to see that you've got some business nous about you.
- Go back to the house. - BOTH: Thank you, Lord Sugar.
Sock it to them.
Keep in touch.
Absolutely. Absolutely.
The other two girls maybe don't have the entrepreneurial spirit within them,
however, they believed in themselves a lot more than I did,
and that is never, ever going to happen again.
Alice will be coming back
- because she hasn't been in the boardroom yet. - Who did...?
- Neither has Nav. - Who do you want to come back? - Maria.
SHRIEKING
How are you?
ALL SCREAM
Oh, my God, it's so scary. Everyone is, like,
arguing across the table.
I thought she was going to jump on the table.
But it's down to the final eight.
Now just eight candidates remain
in the fight to become Lord Sugar's Young Apprentice.
Next time...
Your task is to create a new kids' club.
..it's child's play as teams go back to school.
Hello, kids.
There's no space for errors.
I'd just like to look at the costs a bit more.
I haven't calculated that out right now. Apologies.
And when the head hears the results...
Where was the business sense here?
..someone gets expelled.
You're fired.
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