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  • So one of the great things about being an entrepreneur

  • is that you don't have to pretend to be someone you're not.

  • You can build the culture around things that you care about,

  • build your own value system.

  • You don't have to pretend to be a suit in an office.

  • The funny thing is that I don't really feel very successful.

  • I know I've been lucky to build a company,

  • and that company got sold for a lot of money.

  • But in my own head, I still beat myself up and I think,

  • "Come on! You haven't actually contributed something to the world.

  • You've got to do something that's more meaningful,

  • make sure we don't screw up the next 10, 20 years."

  • I think that's quite a good tension,

  • if you can make sure that you channel it in a positive way

  • and not something that whirs away in your head

  • and feels like a negative thought.

  • Lastminute.com was really one of the first e-commerce companies in Europe.

  • We had to convince people, back in 1998,

  • that people were going to buy stuff

  • with their credit cards on the internet.

  • Can you imagine that?

  • Isn't there an awful lot of pressure on you now?

  • Because this has become a major company.

  • There's always been a pressure on us,

  • but it's no worse than it's been for the last couple of years.

  • It's so hard when you're in a start-up

  • because your personality

  • is part of how you market and communicate.

  • But if I look back, I think I put myself out there a bit too much.

  • When the stock market collapsed

  • and our share price went from £5.35 to about 19p

  • I got a lot of attention in the media,

  • and I got a lot of handwritten letters.

  • I got 3,000 letters from people writing to me

  • telling me I was an awful person for taking their money.

  • I was naive in dealing with the media,

  • and I was naive a bit in thinking we could attract all this attention

  • and not meet the consequences of that.

  • So, be yourself,

  • build things around the values that you have,

  • but hold a little bit back.

  • So in 2004, I just left my company, Lastminute.com,

  • and I was taking a few months off.

  • And I was in Morocco with my new boyfriend

  • and I fell out of a car.

  • I wasn't wearing a seatbelt, we skidded off the road.

  • I broke 28 bones and I had a stroke.

  • I had to then spend pretty much the next two years in hospital,

  • and the next probably two years after that

  • in hospital in my own house

  • recovering from that cataclysmically bad event.

  • I was pretty out of it for a long time in hospital

  • but I had decided I was going to start another business

  • before I had the accident, called Lucky Voice.

  • It's a karaoke business,

  • and the guy I was going to start the business with

  • used to come to me in hospital

  • and start showing me kind of designs and drawings,

  • and all the things we were going to do.

  • I was completely high on morphine

  • and I don't really remember anything that I said to him.

  • But it actually was pretty important for me

  • because trying to rebuild your body,

  • but at the same time you want to get your brain back a bit too.

  • And I didn't want to be slowly wasting away,

  • just focusing on whether I could stand up.

  • I'd built an online e-commerce business -

  • pretty much the most techy thing you could do,

  • and then all of a sudden it's building bars in the real world.

  • But I think being imaginative in how you build your life

  • and your career is really rewarding and actually quite important

  • in terms of how we build resilience as human beings.

  • I am the worst karaoke singer you can possibly imagine.

  • I pick things which you can't really massacre,

  • and now post the accident I often sing Elton John, I'm Still Standing,

  • for obvious reasons.

  • Inspiration and things can come from all kinds of surprising places.

  • I've never really had a plan, don't tell anyone.

  • But I would really urge you to be open-minded

  • about how you build your career and about opportunities.

  • So always take the call, always be opportunistic, always be open-minded,

  • and talk to people and meet people

  • and don't feel like you have to have a set way of doing things.

  • The incredible thing about being an entrepreneur

  • and understanding a bit about technology

  • is that you see how quickly things can change

  • and how innovation is possible.

  • You don't have to be the person doing the coding,

  • you can be the person working in any aspect of technology.

  • So don't shy away from technology

  • because it can help us solve the big problems.

  • That cat!

So one of the great things about being an entrepreneur

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Start-up millionaire on the event that changed her life | BBC Ideas

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    Summer に公開 2022 年 04 月 25 日
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