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  • You might think about kindness

  • as being this quite soft, fluffy, wishy-washy thing,

  • but actually, it's really fundamental to how we connect with each other.

  • I think being kind is part of the purpose of being alive.

  • Acts of kindness are needed in the world, right now more than ever.

  • Back in 2011, I was sitting in a café, just enjoying a breakfast,

  • when I looked up at a screen

  • and there was a double-decker bus on fire in London.

  • It was terrifying. It looked like civil war.

  • And there was a very negative response to the riots

  • that really upset me as well.

  • I'd felt increasingly despairing

  • about what felt like the enormity of the problems of the world.

  • I didn't know what I could do.

  • And he was overwhelmed with gratitude,

  • it was disproportionate to my tiny amount of time and money.

  • But I thought, I did kind of put a smile on his face,

  • that sort of did make a difference.

  • So as I was going home, I concocted this foolhardy notion

  • that I was going to try and do an act of kindness every single day

  • for a stranger for a year.

  • It was completely life-transforming.

  • It's one of the big paradoxes of kindness,

  • that an act of kindness that is intended to benefit others

  • actually had some positive consequences for yourself.

  • There are patterns of activation in the brain

  • which correspond to a boost to wellbeing.

  • The reward pathways in the brain are activated

  • when people are performing kind acts.

  • Those relationships that are required for working cooperatively

  • are founded upon basic social connections.

  • So it's pretty fundamental

  • to how human beings interact with each other.

  • Thank you so much, that's really kind of you.

  • Oh, yes. So over the course of the year,

  • it proved itself to be utterly heart-warming,

  • completely terrifying, occasionally expensive,

  • sometimes physically hazardous,

  • like when I carried some really heavy shopping

  • over four miles to a lady's flat.

  • So it was a really, sort of, creative journey,

  • that was also tiring and incredibly inspiring.

  • Kindness changes the world!

  • I was like high every day.

  • Mostly it was kind of a warm glow

  • round your heart and also your tummy.

  • It just felt really good.

  • Human beings have a predisposition

  • to exhibit kindness to other people.

  • But they also have the possibility

  • of demonstrating quite significant unkindness to other people.

  • The environment makes a huge difference.

  • All of those stories about kindness being weak,

  • we have to challenge those now.

  • When you think of a really successful person

  • do you think of someone who's kind?

  • Or do you think of someone who's out there in the limelight,

  • really dominant figure, a celebrity, who's very wealthy?

  • What can we do to turn the narrative of success around,

  • so we say that actually being successful

  • does involve positive relationships with other people.

  • This is one of my favourites.

  • Some old people dancing.

  • I just thought about how elderly people

  • had no contact beyond the walls of their care homes.

  • What started off as quite a small localised idea

  • just became something way bigger than I could ever have imagined.

  • It's reached over 250 schools and over 250 care homes

  • and positively impacted thousands of people.

  • What we witnessed during that time

  • was how much we yearn to help each other.

  • What we have to do now is remember

  • the immense kindness that we were capable of during this time.

  • This can't simply be a matter of instructing people

  • in a given setting to be kind.

  • Hey, you. You need to be kind.

  • We need to change our environment so that it feels normative

  • to be kind.

  • I would really like to see businesses, schools, hospitals

  • all public services, have a kindness manifesto.

  • So that they all ask themselves, "Is this kind?"

  • So that it becomes an ordinary part of our conversation

  • at every level in every organisation, everywhere.

  • The biggest lesson for me was to embrace the fact

  • that every single day I can do something.

  • That thing might be just saying good morning to someone.

  • That thing might be just smiling.

  • That's how we change the world.

  • If you carry out a good deed to someone else

  • that will increase the chance of them

  • carrying out kind deeds to other people.

  • So it kind of goes in a circle, kindness.

  • The small stuff may actually be the big stuff.

  • All those small things that you figure, "Well, they're not important,

  • just people being nice to each other."

  • Maybe that's the most important thing for creating an environment

  • which actually enables people to feel good

  • and to be able to work together

  • and to be able to take on some really big challenges.

  • In the same way that a beach is filled with a billion grains of sand,

  • there's this sort of beautiful humility

  • in saying, "I can, at every single moment, at any point of any day,

  • contribute to making the world a better place."

You might think about kindness

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The extraordinary power of kindness | BBC Ideas

  • 21 4
    王杰 に公開 2022 年 03 月 22 日
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