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  • Business Skills 360, the podcast that looks at the other side of English.

  • Hello and welcome back to the Skills 360 podcast. I'm your host, Tim Simmons, and today I want

  • to continue our look at tips for succeeding in a job interview in English.

  • In our last lesson, we talked about preparation for introducing yourself and questions about

  • strengths and weaknesses. That's all about you as a person, or your character. In this

  • lesson, I'd like to home in on what you've done, or your actions and behavior.

  • The first big question you'll get about what you have done pertains to achievements. As

  • in: "what achievements are you most proud of?" Or "tell us about a recent achievement?"

  • Now, when you think back on your accomplishments, what should you choose to discuss? Well, rather

  • than boasting about purely individual accomplishments, think of something that connects to the bigger

  • picture. Or state why your accomplishment helped the company.

  • So, don't just say "I oversaw an expansion of our department from four to nine people."

  • Link that to overall company goals, or say why that is an achievement. So you could add

  • something like: "That helped support the company in its overall growth goals.�

  • Another important point when talking about accomplishments: give credit where credit

  • is due, and demonstrate gratitude for others'

  • efforts. Yes, it's a question about you.

  • But most positions require teamwork, and so most companies are looking for team players.

  • That's why it's a good idea to throw in something like "of course, none of it would

  • have been possible without a stellar team of salespeople."

  • Besides questions about your achievements, you're likely to face questions about past

  • behavior. Especially common is the question "tell us about a time when you demonstrated

  • a particular quality?" For example, leadership, or problem-solving, or creativity. In this

  • case, the interviewers want some evidence, or proof, of your abilities.

  • It's a good idea to have some situations in mind before your interview. And you don't

  • have to think up different situations for every imaginable quality or characteristic.

  • Instead, think of a few situations that you could use for different qualities. I mean,

  • maybe there's a particular time when your leadership, problem-solving, and creativity

  • all came into play. You can bring that situation up in response to a variety of questions.

  • And when you discuss what you did, keep it to three simple parts: the situation, what

  • you did, and the result. Here's an example of this approach to a question about problem-solving:

  • "Well, just last month we had a big project with a demanding client, and three developers

  • got sick. There was no way we could finish on time without help. So I managed to flex

  • some other projects and transfer some staff. In the end, we had good outcomes and happy

  • clients."

  • That was a response to a question about problem-solving. But notice that I could easily modify the

  • answer to fit a question about leadership, or handling clients, or project management.

  • That's what I mean about keeping a few versatile situations in mind, especially if you're

  • not so confident in your interview English skills.

  • Okay, so there's one more issue I want to address: questions about conflict. As in "tell

  • us about a time you had to deal with conflict with a co-worker?" Or "tell me about a

  • time you had a major disagreement with your boss?"

  • With questions about conflict, interviewers want to see that you can communicate, that

  • you care about relationships, and - ultimately - that you're not a jerk. For that last

  • reason, the worst thing you can do is to throw someone under the bus or even just to sound

  • bitter. So follow the same formula of: situation, what you did, and the result. And spin the

  • conflict as a constructive experience.

  • For example, you might say something like: "well, a co-worker was talking about me

  • behind my back. After a few tough weeks, I took her for coffee, and I asked her point

  • blank what was going on. Turns out she felt threatened by my success. I managed to allay

  • her fears, and now we get along great." Does that make sense? Situation, action, and

  • result, with a positive and constructive focus.

  • All right, so today we've focused on English interview tips for answering questions about

  • your experience and behavior. That includes accomplishments, which should be connected

  • to the big picture and shown to include others. We've also talked about how to answer behavioral

  • questions using a situation, action, result response. And remember to think about some

  • positive and negative situations beforehand, so you're ready.

  • That's all for today.

  • So long. And see you again soon.


  • Skills 360 - English Interview Tips 2

Business Skills 360, the podcast that looks at the other side of English.


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英語面接2|英語での面接の質問と回答|英語での面接|英語での面接 (English Job Interviews 2 | Interview Questions and Answers in English | Job Interview in English)

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    林宜悉 に公開 2021 年 01 月 14 日