Gather around.

Here she comes.

Hey, welcome back, Tony's.

We just couldn't survive without you.

Oh, bless you.

Yes.

Welcome.

Back to tip top trading.

Denise.

Paul.

The boss was a little hasty and getting rid of her.

So now he's asked her back, but negotiated some new conditions, which include learning how to be a sales executive like Anna.

That who's going to show her what to do?

Oh, hello, Denise.

Nice to have you back.

I suppose I had to eat my words, didn't I?

Yes.

Well, it makes a change from biscuits now, wherever you put my stapler on my red pens, don't worry about that.

I've got you a new stapler, Andi.

A new desk right here, Next to enter.

Oh, yeah, Free.

Well, you wanted some experience in sales, so I thought Anna could show you the ropes.

Ropes?

I don't have any ropes.

Anna, if you show someone the ropes, it means you explain to someone how to do the job.

You'll be great at that.

Oh, I see.

Well, I might know what to do, but I'm no good at explaining it to someone else.

Well, the best way is to start at the beginning.

Why not suggest her to watch what I do or give her some of your tasks and say, please, Could you make a start on these and then reassure her by saying I'm here to help.

So please ask me if you need to know what to do.

Good luck.

Thanks.

So, Denise, it's nice to have you back, Calc.

Your new desk, much bigger than my old one.

And look, it goes up and down.

Yes, it does.

OK, Shall we make a start then?

And I'll show you the ropes.

Oh, yes.

And of course I know.

Do I need to use the phone?

I reckon you're a quite experienced with the phone already.

Days.

Thank you, Tom.

We won't make any calls yet.

Just watch what I do for a while.

Look, I'm just checking our database to see who we haven't called for a while.

Oh, yes.

I'm just checking the dates here.

In fact, in ease.

Why don't you make a start on this?

Of course.

Oh, look, my phone's ringing.

Gonna answer it then.

Oh, right.

And no tip top trading.

Denise speaking.

Oh, hello, March.

It's more Jenna.

Oh, right, I leave you to it.

I'm here to help.

So please ask me if you need to know what to do.

Okay, Anna, I don't belong.

So, Marge, have Deco the other night.

Me?

Well, I'm sitting at my new desk.

Knows toe.

Have a back a some sales exact.

She's going to bay.

Everyone has to start somewhere.

Tom.

Now Anna's helping for coaching.

Denise.

I'm sure she'll become an excellent worker.

Here are some of the phrases Anna used to help her.

Let me show you the ropes.

Watch what I do for a while.

Why don't you make a start on this?

I'm here to help.

So please off me.

If you need to know what to do.

Let's find out how Denise is getting on.

So I said to him, It's just not my comma.

Yes, exactly.

Hotel knowledge.

Everyone's looking at me.

I better call you back.

Yes.

Tonight by You've certainly got a good phone manner.

Do you think you could order some pens?

Now we've run out.

That's not my responsibility anymore.

I think it is.

Isn't?

Is.

Isn't you to please?

Well, she's got time for personal calls, but not to order pens.

Hold on.

Oh, hi, Jim.

Yeah.

How's things?

Do you catch the match last night?

What?

Go.

Really?

Oh, dear Anna, Things aren't going well.

It's time to sort things out again.

But what are you going to do?