Honestly, um, I enjoy a lotaboutcrisismanagementand, um, oftentimes, youknow, youfindyourselvesinsituationswhereyouknowpeoplecanbeat a veryroughspotintheirlives, andsotheabilitytohelpthemnavigatethatrightandfigureout a strategyand a and a plantowalkthroughthatpaththat's ofthat's ourhonorbecauseyou'vewrittenforordinarypeopleaswell, haven't you?
Intermsofapplyingyourwaysofdoingthings?
Yeah.
I mean, what's reallygoodwould I haveenjoyedabouttheworkisthatwe'vehad a reallygoodcrosssection.
I'vehadanopportunitytoworkwithheadsofstatestoworkwithCEOstoworkwithcelebritiesandworkedwith a wholehostof, uh, youknow, everydaypeoplethatjusthaveissuesthatcomeupintheirlives.
Sohowhaveyou?
Lifeiscomplicated, right?
And I'm assumingthatyouwon't beabletotalktomeaboutanyofthepeopleyouwork.
There's nopointaskingyouaboutpushingonLouisinallthosethingsisyourjobisnottotellme, but, I mean, howhaveyougotThereisthequestion.
I mean, wheredidyoucomefrom?
Whatwasyourchildhood?
Ah, childhood.
Um, let's see a groupinWashington, D c.
Familyoffive.
And, um, you'reveryvery, uh, tightenit.
Um, itwasinterestingforitfrommebecausewegrewup, um, in a situationwherewedidn't have a lot, right.
Andso, um, I justremembermy, um, parentsonetime I said I needed a pairoftennisshoes, right?
Andsoofcourse I wanted I don't know, somethingsomebig, youknow, designeratthetimetennisshoe.
Andtheysaid, Oh, wecan't affordthat.
And I said, Oh, okay.
I wasreallycrushed.
And I said, Well, that's okay.
I don't I'm justgoingtosaveuponLennyuntil I couldgetthatyouwhateverthatwas.
But, um, theyreallyjustgrowinguppoorreallyhelped.
I mean, I rememberwhen, um, mymomwouldtakemewithherafterwork.
Shehadtwojobsandthree, actually, andshewouldtakemeafterwork, and I wouldhelphercleantoiletsintheatnight.
And I wouldsay, Oh, myGod, whydo I havetogocleantoilets?
WhenthioCatholicschoolgrowingup, I sawoneofmy, uh, teachersAh, a whileback.
And I hadsaidthatyouwereresponsibleformenotwearingPlattlikeyouwillneverseemeandblueplaidburgundyplayoutbecause, youknow, I woreuniformsallby, uh, youknow, allmylife.
But I gottotalk.
WhatwasWashingtonlikethen?
Whenyouweregrowingup?
I guessinthesixtiesseventiesnow.
Yes, verydifferentthantheyout, Um, had a reputationas a city.
ItwasItwas a littledangerousand a lotmorecrimeriddeninthepool.
Yes, Yes, itistoday.
Yeah, itWasitwasforsureforsure.
Um, I alsothinktothat, um, youknow, justgivenwhereweare a czah, country, I thinkWashington, butjustacrosstheboardjustfeelsmorepolarized, right?
Moredivisivethanthanever.
Um, anditcertainlywasn't, Youknow, likethat.
Youknow, growingup.
I rememberwhen, um, youcouldjust, youknow, youcanrunoutside, otherkids, comeoutandyouplay.
Youdidn't have a senseofOh, I can't playwiththatpersonbecausetheylooklikethisOr, youknow, theirstatusandlifeistherewasthisortheirreligionisthatandAnd I justthinkinthetimeinplacethatwe, um, areinthatitfeelslikethere's somuchthatdivideusinsteadofunitingus.
I mean, I wasawareofit, buthonestly, I didn't reallythinkaboutit.
I rememberwhen I wentthiogoworkattheWhiteHouseforPresidentBush.
Right.
And, uh, I remembertalkingatfirsttothetotheyouknow, theoriginalpersonwasinterviewhim, and I saidSoyouguysdon't youwanttomakesurethatyouguysunderstandthis?
Attorney's office, I wasworkingon a, umcaseandgot a callandsayit, WouldyoubeinterestedincomingovertotheWhiteHouseandandtalkingaboutworkingintheWhiteHouse?
Andhonestly, I thoughtitwas a jokewhen I gotthecall, because I haveah, ah, goodfriend.
And I thoughtthatshewasplaying a prankonmeonce.
ButhecalledfromtheWhiteHouseandsaid, I wantyoutocomeinandtalktothepresidentabout, youknow, working.
Itwasdeputypresssecretary.
I'm like, Oh, sureyoudo.
Sure.
Youdoing?
Ah, hungthephoneup, right?
Because I thoughtitwas a jokejoke, andtheyhadcalledbackandsaidthesamething.
Andthen I feltincrediblystupid, and, um, I, uh, wentinforinterview, and I actuallydidn't think I gotthejobbecauseitwas a veryfrankdiscussionaboutpoliciesandpracticesandthatkindofstuff.
Onehowquicklyyouhavesortedout a pathandhowthatcantake a turnin a second.
Right.
I wasreadytomovetoNewYorkonTuesday, butallof a sudden, onMonday, thiscompletelydifferentthinghappened, right?
Sothat's oneshot.
I mean, yes, thesecondshockwas, youknow, beinginvolved.
I mean, youwouldneverthinksomethinglikethat.
Whathappened?
Butitdid.
Andso, having a opportunity, I feelveryluckyaboutthisofbeingabletobe a partofour, youknow, havingwitnessedsomeofthekeymomentsininAh, inAh, uh, inAmericanhistorydidn't putyouoffthegovernmentiswhatWhat's interesting?
Andhedidn't lookatthisandgo, Oh, myGod.
Thisisnorthorcorrupt, youknow?
No.
Isthisand I wantnothingtodowithit.
No, no, itdidn't putmeoffgovernment.
I mean, ithappened, right?
I mean, that's 11 There's somanylessonsfromdoingcrisis, right?
I mean, thatformeisoneofthethingsaboutAh, I wouldsaylivingfree, whichiswhat I trytodoeverysingledayis, um, youknow, havingyourownfirm, Uh, it's it's moredifficultforsurethanworkingworkingfor a firm.
Oneofthemanythingsis, umand I havetolaughbecausemymomanddadusedtosaythiswhen I wasgrowingup, andyouknowhowyougrowupandyousayyou'renotgoingtosaythatyourparentsatthat, ButtheyalwaysusedtosayIftheysaid, Oh, um, I said, no, no, I'm sorry, I'm a littlelate.
I wasjustaroundthecornerplayingwithJeannie.
We'replaying a gameand, youknow, I couldhavebeenaroundthecornerwith, youknow, Joe, when I was 13 youknow, a boyorsomething.
I mean, therewasthere's aninvestigationthatrevealedseveralthings.
Youknow, phonecalls, records.
I mean, allofthat.
Itgoesbacktoprovingmypoint.
Itjustit's a questionofwhentruthcomesup, butitalwaysdoescomeout.
But, I mean, therehavebeensomanyexamplesofthingsthat I broughtupaboutaboutLet's staywithTrump, hishispost, pastbusinessesoryes, ifyoujustkindofhaveyouralternatetruthhehas.
So I thinkwhenpeoplewanttoe, communicate a messagethatyouwanttodeterminewhat's thebestvehicletocommunicatethatmessage.
SohowdoyouthinktheroleofpresssecretaryintheWhiteHouseisdifferentnowtohowitwaswhenyouwereworkingforYeah, No, I thinkthat's a verygoodquestion.
I thinkit's changedthat, I thinkhaschangedanawfullot.
Um, youknow, when I wasdoingit, therewas, Ah, a sensethatyouknowthatwhenyou'restandingup, it's a privilegeorstandingupatthemicrophoneandthere's, Ah, bankofreportersthere, youknow, yellingquestionsatyou.
Andspeakingthetruthabout a situation, umisahisimportant.
Um, I I thinkthattheroleofithaschanged.
Ah, tremendously.
Um, I thinkthatoftentimeswhenyouaresaying x anditlaterturnsouttobewhythepersonspeakingthatisputin a verybadsituationbecausewhatyou'vebeendoingisyou'rejeopardizingandputtingyourowncredibilityin a verybadsituation.
Oh, sure, thereare a lotofpeoplethatwon't gointogovernmentnow, right?
I wastalkingto a colleagueofminetheotherday, andoneofthereasonswhyshewassayingthatshedidn't wanttoegointogovernmentisbecausethere's somanycrisisandsomanyproblemsthatsomanyofherfriendsareincurringlegalfeesbecauseyouhavetohireyourownattorneywhenyougetyouknow, M brawledin a investigationandthatsortofthing.
I mean, I kindofsayaheadoftime, like, didnothave a personalrelationshipwiththepresident.
Anddon't movedeadbodiesfromcrimescenes.
What I thinkwasreallygoodabouttheshowwasthatyouhad a strongwomanwhowasplayingthelead, whowasgoodatwhatshedidandfeltthatitwasokaytoknowthatshewasgoodatwhatshedidanddidn't trytohideitanddidn't trytoapologizeforit.
Right.
So I thinkthat, um, tomewasverycriticalontheshow.
Andtheotherthingthat, um I think, reallydidhelpopendoorsontheareaofinclusionwas, youknow, it's thefirsttimethatwasanAfricanAmericanwomanplateleadintelevisionin 35 years.
I tellyouwhat's interestingforme, and I willsaythisaboutcrisisisthatoftentimes I thinkpeopleforgetthatatthecoreof a crisis, itreallyisaboutpeople, right?
Doyouthinkthatbeingweathervoyaged, I wouldsaythatthe, uh, adviceandcounseland I letmejustsaythisfirst, Um, thisisallbasedonbecause I alwaysthinkthatpeoplemakethesejudgmentsanddecisionsbasedonfactsthatwethinkweknow.
Andwereallymaynotknowallthefactsrighthere, but, um, no, I wouldsaythatmy, uh, judgmentand, uh, counselwouldhavebeendifferent.
I thinkthat, um I thinkthatsortofpeoplethinkthat, youknow, thingscouldhavebeenhandledbetter.
I mean, youtalkedthroughthisinterviewaboutyouknow, yourparticularphilosophy, youknow, verymuchbasedontellingthetruth, confrontingthings.
Youknowthat, don't you?
I mean, again, intenseforapplyingthistothewideworld.
It's thissortof a mission.
You'reonyou.
I feelin a lotofwaysthat, umthisismyspot.
Thisiswhat I wasmeanttodo, right?
I waswritingthisbook, and, um, my, uh, girlfriendcalledme, and I haveknownAh, nameisMichelle.
I callitbeingherebecause I'veknownsince I wasfouryearsold, right?
Andsoshecalledmeandshesaid, Hey, youwanttogooutfor a drink?
Youcangofor a glassofwine, wineandpopcorn.
Canyougofor a glassofwine?
And, um, I said I can.
I said, I'm writingthisbookand I gottafigureouthow I gotstartedincrisismanagement, whoknows?
Hasbeensolongagoandshesaid, Oh, heck, isthatallstandinginfrontofusin a glassofwine?
I cantellyouthat.
I said, Well, tellmesevenyearsold, therewas a majordodgeballfightinthebackalleyand I wasn't eveninvolvedin, and I'm peeringthroughthewindowlooking, andthen I rushoutand I said, Well, no, weallshouldn't befighting.