- [Narrator] In person you get to feel Dan's authenticity.

- [Male] I don't have other mentors that have gone

as far beyond my expectations as Dan has so far.

- [Female] How do you keep 5,000 people around the world

engaged for six hours at a time?

That is no small feat.

- Mr. Dan Lok.

(cheers)

- You get some of most powerful positioning methods

and breakthrough business strategies.

A first-time customer at best is a good prospect.

Write it down.

- The principles that I'm going to show you today

that are literally going to be game changers

for your business if you apply them.

- [Female] It's so special to have such a good teacher;

so structured, so common sense,

and have the business acumen at the same time.

And the heart, oh my god.

(dramatic music)

(slow music)

- And as I got better and better and better and better

at closing more; I'll show you.

I'll show you the aftermath.

You see my progress in the beginning

and then little bit better,

a little bit better and you will see.

It's good cause now what you see me is what I do now.

I always want to give you the contrast

cause people don't understand.

Oh, that's easy for you to say.

That's easy for you to do.

I so wish I have closing call that I did back then.

It'll be so good.

I so wish I had those closing calls.

Like how bad I was, right.

Like reading a script,

reading "Mr. Prospect" from the script.

(audience laughs)

"Hey, Mr. Prospect, what can I do for you today?"

(audience laughs)

I'm just reading on a script.

I was in my hair, right?

I was going, "Mr. Prospect"

and then he was saying a bunch of stuff.

"Are you finished?"

Okay, there's my line next. (audience laughs)

(mumbles) then the guy hung up on me.

The guy just hung up on me, it's unbelievable.

Did I tell the story why I was upset

with learning while I wasn't closing.

Did I tell you that story?

Anybody know that story? - [Woman] No.

- Okay. - [Man In Audience] Tell us.

- Okay, so I was in copyrighting, right?

So there was this particular prospect

call me on the phone through my website.

He found my work, we book a time.

And at the time of the (mumbles) I call him, right?

Not him call me, not inbound.

I call him.

And he was asking me about my copyrighting service,

how much I charge.

I was explaining all, here's what I do and all this stuff.

And then about a few minutes into the call

he was saying, "Stop!"

Right?

"Stop!"

I said, "what?"

"Yeah, stop."

He said, "In the five minute conversation

you made multiple grammatical errors.

And you speak with a very thick accent.

I can't understand what the hell you're saying.

You can not be good at what you do.

I think you're scamming me."

Then he hung up.

(dramatic music)

That was the first time I felt hurt.

Like even in high school, the bully, all that.

That's physical, but this is like a spear.

Cause I was conscious.

I know I speak with an accent.

I know I'm an immigrant, right?

I was nervous about trying to make a living, you know,

provide for my mom.

But that was like shoop.

That was an arrow through my heart.

That's when I made a decision, right

to say, "Shit, I'm going to learn this thing."

And also why the part of challenge, you know,

remember when I was doing the marketing

through the workshop, why I want to master platform closing.

Partially, maybe the ruby in me.

Maybe it is to prove something,

but back then I have this fantasy,

maybe like this fantasy that this guy

who hung up on me someday would see my fucking name.

Or come to one of my fucking workshops,

and say, "Yeah, that is you motherfucker."

(audience laughs)

But I will thank him.

I will thank him because he gave me

that drive, right, that obsession, but that was it.

It's like I have this like, maybe

someday he would see that and he would knew that

that he did-

say something wrong or said something

that affected a young man;

good or bad, either way right?

But I had this fantasy and that's why I was obsessed

with making that work, right?

Cause I could see if, not just

close on the phone, I could be.

You got to understand, think about

across mainstream speakers, across North America

across the world, you give me one that is Chinese.

It doesn't exist.

Like accomplish what I have accomplished as a speaker

two times Ted Ex speaker, shared a stage

with biggest names in the world at my age

and my background, right, as a minority: zero.

(mumbles) yes?

- [Man] Yes.

- It is none of them and there will be no other one

I can tell you that: none before me, none after me.

I'm certain of that.

So that I take pride, because I know

no one will go through that shit

to get to where I am, that's for sure.

But that's the process.