And it's not just for information.

Parker's of people like us, you know, being able to meet and being able to a Kelly work.

It's about everyone else to be on the event this morning.

Janine Pelosi Talk about Zuma's enabling digital classrooms We have seen so many schools across different countries that are being shut down because of you know, the spread or the fear of spread of Corona virus. 00:00:50.300 --> 00:01:0.960 To be be able to continue that classroom experience through the use of video, the teachers and students can still connect and continue with the learning from their homes or even healthcare. 00:01:2.040 --> 00:01:3.590 The not critical. 00:01:3.590 --> 00:01:8.280 The not so critical health care cases can be addressed v. 00:01:8.280 --> 00:01:8.680 R. 00:01:8.690 --> 00:01:14.850 Kelly consultation, so that only the critical the cases that really need the attention at times like these.

Address.

So it's It's not just about information.

Workers are being able to work in times like these from home but it's also about so many other use cases and across so many horrible industry.

So I think this is really a time when people need to look at technology seriously as a way to be able to continue working and keep business.

As usual.

We see Davon, right?

Yeah.

I think it is really fascinating.

The, um I mean, you are saying, I know you're based in New Jersey and you know, their schools are closing on dhe.

They're having to pivot.

How do you keep doing the education with that?

Uh, Craig?

Any ideas around our tips for companies on How do they ran late? 00:01:58.980 --> 00:02:3.150 These virtual events we're hearing conferences are being canceled on. 00:02:3.160 --> 00:02:8.350 How do you still, you know, if you're tut company going there, you get your word out. 00:02:8.350 --> 00:02:9.610 How do you demo the products? 00:02:9.620 --> 00:02:11.150 You What sort of things would you think about?

Well, you know, I think one of the key things you want to try and do is you wanted to democratize.

People are participating from the foreign, right?

And not that is the right example.

But the whole Kobe 19 is actually having a lot of companies try and do this now the technology has been there in a lot of areas, but now they have this.

This factor that's making you do that.

So back to this conferences and ideas is how can that person on that far in see what's going on?

How can they feel like they're participating in the content or viewing everyone's reactions in the rooms?

I think some of the key things that come into play here is not only the personal experience, but all of us are doing right now from our desk.

But the group experience how, you know, on that group side in the room experience.

Is there intelligent cameras that are picking up zooming to the person is speaking. 00:02:58.040 --> 00:03:7.550 Is there good audio might pick up this great technology space here, So I think the real thing is making everyone feel as if they're part of that same collaborative experience. 00:03:8.340 --> 00:03:8.980 Yeah, I know. 00:03:8.990 --> 00:03:11.720 Um, trying to do our virtual been today.

That was part of it.

Like, how do you before, If you're all in that room together, you would all be chatting and talking.

So how do you put out those ice breakers?

Um, and get people thinking about those things.

Um Hi, Dave.

Hi.

Thank you for joining.

We're really excited to have you here today.

We just kicked off, but not for you to give a quick introduction.

About about you and your your animals for I'm Dave Michaels from talking points.

I'm sorry I'm late.

I had a little bit of computing trouble, but I'm here.

Awesome.

We're very excited to have you.

All right, So, Aaron, what are you seeing?

Like just in terms of mass company communications, Like all hands.

Or you know how company would change Thio, You know, there s k o perhaps, and making this virtual for I think the biggest thing that we're seeing is a lot more use of video and a lot more informal lucidity up that, you know, when when companies used to do video broadcast from the CEO of the town hall or something like that, it was a large production.

I've seen similar areas where, you know, obviously they would typically have a studio, and they would hire people to come in and do makeup and lighting.

Ah, the network would essentially get frozen because, God forbid, anybody touches the network when there's this need, CEO broadcast going on.

Are you making sure the multi cast works things like that?

So I think the biggest change we've seen is it's a lot easier out for people to to share video, taken application like similar or use it is alive, platform or to record video and then share that out through, ah, video content management solution or through ah pop in a video into a team's face or chat room.

Something like that.

The democratization of video has been one of the key changes. 00:04:54.070 --> 00:05:0.710 Was walked in a organization the other day, and we went into a conference room on the first thing that popped up on the screen when somebody fired up. 00:05:0.710 --> 00:05:8.490 The monitor was the daily status update, and it was a video where the operations person recorded five minutes. 00:05:8.490 --> 00:05:8.800 Eight years. 00:05:8.800 --> 00:05:9.510 What's going on today? 00:05:9.510 --> 00:05:11.020 Hear things we need to focus on.

Previously that might have been sent and composed through an email that maybe some people reading something very true.

Very true.

Hey, Dave, do you have any tips on that of how do you do those mass communications to your employees if they are home or from with this Corona virus, well, you need a universal solution that works for every environment.

And so, uh, you know, I'm on a desktop right now, but I was having desktop trouble, and I was thinking, you know where the device is?

I could use eso.

You need something that worked with across mobile devices across different operating systems across different types of desktops and, of course, different room systems, which could really simplify the case of enterprise's employees room systems. 00:05:53.790 --> 00:06:0.110 Um, you also need to be able to address different types of things in this video, you need to be addressed content sharing. 00:06:0.110 --> 00:06:5.940 You need to be able to address, you know, maybe some sort of Q and a type of type of channel. 00:06:5.950 --> 00:06:17.570 Um, and, uh, and because people are in different time zones, you need a means to umm account for that.

And, you know, in some cases you can schedule around that in some cases, you can't.

And so you need to go to record the meetings that need to be ableto thio securely be able to share recorded content.

Yeah.

Excellent.

I think you're doing things like on demand or x m you alive.

We have coming out the end of this month for our webinars, and that's that's giving you the capability to record.

And maybe you only get that CEO that one hour of the day.

But somebody else could still be on answering the Q and A.

That's great.

I'm surprised how off a lot of meetings you don't need to participate.

You dis receive. 00:06:53.280 --> 00:07:0.200 I get invited to a lot of webinars, and I can't make them during that during the time that they broadcast them live. 00:07:0.370 --> 00:07:14.640 But I try to catch them later, and it's amazing to me how often I can't do that because they don't make it available because it's there's a long delay between between when they posted or whatnot, and it to me, it's, you know, you need to have information on your terms.

You need to be able to get it when you need it when you need it.

Yeah, that's a great point.

That's a great point.

And you talked a little bit.

And Craig eat it too.

Kind of about How do you make this whole immersive atmosphere work?

I think that's really nice bridge in a kind of you see right, and how do you really make this a unified communications across chat phone video and everything you're seeing there.

So, um Roop, Um, do you want to talk a little bit about How has this organ house industry really changed in that weighs?

Yeah, that looks interesting, right?

And the most important thing is shared, and phone and video are not separate communication tools anymore. 00:07:50.600 --> 00:08:3.840 You know, they are single source collaboration tools, and that's also huge user problem, which was associated with all of us having too many acts, too many tools, the constant pain off AP, switching that users were getting tired. 00:08:3.840 --> 00:08:7.990 Also, I think that's where the industry has made a huge progress. 00:08:8.000 --> 00:08:11.590 And as David, others pointed out, It's simple.

It's easy to use and because of all the consumer is a shin that we have seen a video, we're seeing a very, very strong emergence of the video First enterprise.

You know that people are actually performing to join on video first again, going back to my roots I started covering video come from conferencing 20 years back, literally needed an idea guy to walk in.

Even using those big, clumsy promotes remote control.

So everything has changed its one click to join.

And because the power of video keeps users engaged in meetings, people are opting to click on video first and then obviously escalated to Contin collaboration, ideation, white boarding and so many other tools that literally add to the collaboration experience. 00:08:59.500 --> 00:09:2.650 So I think everything is coming together. 00:09:2.740 --> 00:09:3.650 It's easy. 00:09:3.660 --> 00:09:4.760 It's fun. 00:09:4.770 --> 00:09:8.700 It's user friendly, and it's it's being driven by video. 00:09:8.700 --> 00:09:9.620 First experience.

Nothing.

They say It's fun, Dave.

You certainly do have a fund background on a CZ.

Well, you know, I think I think Irwin does too.

And you don't always have to make your background so obvious.

Ah, uh, you can't really tell necessarily that Irwin has a fake background, but it's ah, but it's a very powerful feature.

Urban.

Is that a fake background?

Can you confirm that?

Uh, yeah.

Yes, it is.

Yeah.

And me, uh, we were talking, actually, just on the analyst call.

Uh, when I worked at home, You know, one of the things that has changed around videos.

It's not his formulas that used to be, But still, you want a decent background behind you.

So you know, if I'm gonna their bedroom, I'm on a video.

Colleagues run that run to a different room.

Where better backdrop limit.

Having that that virtual background eliminates having a change location six times during the day. 00:09:59.290 --> 00:10:2.450 Collagen l's virtual workspace behind her. 00:10:2.450 --> 00:10:4.250 I mean, it took a moment to realize that. 00:10:4.260 --> 00:10:7.370 But you see the people down in the background before she switched, it was kind of nice. 00:10:7.370 --> 00:10:10.100 It was It made it very relaxed to know that.

Okay, she's in a work environment.

Let's waken talk.

Yeah, I like more professional here.

Just more, you know, it's Yeah.

Now I think I want to go skiing when I see right.

That's it.

Maybe the beach high.

I'll get Beiste office.

If you're more coming, you have one that I know that e mean.

Is that great, right?

Yes.

Yes.

We'll head out to the Irish pub later.

There you go.

Um, yeah.

I think you absolutely just need to keep it fun, right?

And keep us engaging and simple.

Republic.

You're talking just one platform that they can use.

But you could also do that with the best of breed with integrations as well.

Um, kind of couple this together.

But David, you want to talk about that?

A bit some of the options. 00:10:58.310 --> 00:11:1.810 And, er, I'm not sure what you're asking and clarify your question. 00:11:2.120 --> 00:11:8.900 Um, I don't I think you need really necessarily need to go all in on one particular platform. 00:11:9.050 --> 00:11:12.540 So if you're on Microsoft teams, you may want to use the integration with Zoom.

If you were in slack, you may want to use integration with soon.

You certainly could go all in.

A lot of companies do kind of mix and match.

These different provided a desktop user.

It doesn't matter, right?

I can click on the links all day, and I could, In fact, I do.

I participate in in three or four different types of platforms on a daily basis as a desktop.

Users not a big deal as a is an enterprise strategy gets a little more complicated because you won't be able to have your rooms, and you want to make the room's really intuitive.

With one touch join.

You have to have the sketch scheduling figured out so that all these systems work together.

So so I think from an enterprise perspective, there's a preference to have an enterprise.

Strategy is the default of approach, and that's really largely bit driven by the rooms. 00:11:57.440 --> 00:12:2.750 Now we've seen ah, in the last literally the last What, 34 months? 00:12:3.140 --> 00:12:10.400 Ah, significant inroads of progress made with some of the major vendors making their room systems more interoperable.

And that's actually really exciting.

So now you could actually have, you know, vendor A's room system and still be a joint venture bees, systems or meetings Pretty seamlessly.

Um And so I think.

I think, as we embrace remote work and distributed work much Maur the room system conversation because, much more important to the strategy.

But as an individual desktop user doesn't matter.

Great.

And when a lot of these companies are still on Prem and they're thinking about living in the clouds solution, what sort of considerations should they make or what sort of impact can they expect?

Yeah, I think our data is showed, at least specifically around voice.

About 40% of 36% or so of companies are still on Prem, but of those, almost half were planning to move to cloud. 00:12:57.720 --> 00:13:0.020 Think the biggest consideration is the transition. 00:13:0.030 --> 00:13:5.130 It's what can I do to avoid forklift upgrades, especially for large organizations? 00:13:5.130 --> 00:13:13.750 That kind of transition to be able to roll out some of the new cloud based capabilities and integrate those into the environment that I have today and have more of a gradual trends.

Transformation on the second big issue that we see organizations really struggling with.

This is network and performance and ensuring that as I go to a traffic flow where all of my locations are connected through and Mpls Network into my data centers to one where all of my locations are now going out over Internet est Atlantic et cetera, to cloud provider.

Now, how do I make sure that I'm getting the kind of performance that I need?

Securing the connection points and so on?

Great.

And look, just looking and shot here.

Larry has a question, and I'll just put this out here to any of you.

Um, how do you handle the multi generational?

So you've got millennials.

You've got baby boomers. 00:13:55.880 --> 00:14:0.150 And how do you really think about communications to all these different ages of your team? 00:14:1.590 --> 00:14:2.400 Any ideas there? 00:14:3.740 --> 00:14:3.910 Yeah. 00:14:3.910 --> 00:14:4.970 How could it jump in? 00:14:4.970 --> 00:14:7.300 I think I have to Ah, teenagers. 00:14:7.300 --> 00:14:9.830 So they communicate mostly through chat video.

Tic TAC is a pretty big application these days.

You know, we've seen among the enterprise uh, market, you know, one of things.

I think I drove Zim video and growth was it was really easy for people to say.

You know what?

We've got this audio conferencing tool.

We all hate it.