So if you have an interview coming up with any of the worldwide banks, this tutorial is really going to help you Now, before I get into the tips on the interview questions and answers a very warm welcome to this tutorial.

My name is Richard McMann.

That's me there on the right hand side.

And I am very passionate about hoping people to successfully passed their interviews on like a say.

In this tutorial, we will focus specifically on your banking interview to make sure you are fully prepared.

And to do this, I'm gonna provide you with unique answers to the interview questions that you cannot find anywhere else.

So please do as always, make sure you subscribe to the channel by clicking the red, but blow the video.

And that way you're not gonna miss out on any of the weekly interview training videos that I'm uploading on. 00:00:57.290 --> 00:01:3.860 Also, if you enjoy this video on the content on creating a very much appreciate it if you gave the video thumbs up, thank you very much. 00:01:3.870 --> 00:01:8.840 Okay, too important tips Felt new past Your banking job Interview. 00:01:8.850 --> 00:01:9.520 Tip number one. 00:01:9.700 --> 00:01:13.500 Now all banks have a set of core customer values.

They expect their star to abide by now.

When you're preparing for your banking interview, whatever the role is, make sure you read those values and make sure you also read the bank's mission statement, and it would just be a short statement.

And if you mention these during your interview, these alone will put you ahead off the competition.

The second tip now customer service, transparency and trust are all key, important elements of working for any bank on that basis.

It's really important you prepare for specific behavioral type interview questions that a sexual ability in these key areas and I'm going to give you a sample interview questions and answers to cover these.

So stick around and watch it from beginning to end. 00:01:56.960 --> 00:02:0.550 Okay, let's get straight into the banking interview questions and answers. 00:02:1.010 --> 00:02:12.360 Please take notes, but I'm also gonna tell you where you can download these on 25 banking interview questions and answers as we progress through the tutorial question number one you're banking into.

Tell me about yourself.

Why you want to work for this bank?

Pretty much guaranteed to be the first interview question.

Join your banking interview and here's a great answer to this question that animal can use.

I am a professional, hardworking, loyal and customer focused employees who could be relied upon to actors a positive role model for your bank in a rapidly changing world.

I fully understand how important it is to provide outstanding customer service and care on, I believe the skills, the qualities and the attributes I possess or a perfect match for this banking role.

I want to work for your bank because I pride myself on professionalism and also high standards on having studied your bank and in particular your mission, your values and the ethics You two or organization who sets very high standards. 00:02:58.600 --> 00:03:1.850 If I'm successful, interview today and I get the chance to work your bank. 00:03:1.860 --> 00:03:12.380 I would be very proud to declare myself as one of your employees, so that's a really solid answer is very professional on it gets you off on the right foot during your banking interview.

So question Number two, your banking interview at this bank.

We pride ourselves on delivering exceptional customer service, described a situation where you've gone out of your way to help someone.

So they're looking here when you've demonstrated really good customer service, but you've gone above and beyond.

Here is a really good answer to this question.

In a previous job, I was dealing with an elderly customer on the telephone who was having problems placing an order online.

Due to the fact fact she was not very technical.

Now, low as a company, we were required to deal with each customer in under three minutes.

I felt this situation deemed my full attention, and so I decided to stay on the phone to guide the lady through the online posts in process. 00:03:53.510 --> 00:04:0.680 All in all, it took 17 minutes to do with a call, but the end result was the lady managed to place our order securely and safely. 00:04:1.040 --> 00:04:14.090 She thanked me for my patients, and she seemed to be overjoyed that the fact I'd spent time assisting her making her purchase, and that's really important because I've demonstrated they have gone above and beyond, which is what you have to do when working for a bank.

Next interview.

Question.

What challenges are we likely to face within the banking industry in the next five years?

Now it's no secret the banking industry is facing lots of changes and lots of challenges.

So this assesses your understanding of what's gonna happen because if you're working for a bank, you have to embrace the changes that are coming.

That's really important.

Here is my answer to this question that you can use.

Join your banking interview.

I feel the challenges will be many and varied.

First and foremost is we move Maur away from a cashless society or more online and digital banking.

The need for physical high street banks may diminish, and therefore logistically, there will be a challenge to ensure you meet the needs of your customers remotely on.

Also online. 00:04:55.500 --> 00:05:0.880 I also feel that there are more and more banking gaps becoming available, which means customers have more choice. 00:05:1.110 --> 00:05:11.820 This challenge means that people you employ in positions like the one I'm being interviewed forth for today have to increase the level of service offered to your valued customers to ensure they stay with the bank.

Long term now, although there are many other challenges, also feel the threat of fraud and hacking will continue to increase.

And this means that bank has to stay one step ahead of the game to protect your customers.

Investments on toe also safeguard their accounts, so that demonstrates you have a knowledge of what what challenges the financial industry are facing right now and are likely to continue to do so.

So it shows that you have a keen interest in the industry.

Now stick around.

I'm gonna give you a couple more interview questions and answers were banking into me.

But if you want to download the full set of 25 interview questions, answers for your banking interview there's a link that's appeared right there on the right hand side of the video in the top right hand corner.

If you click that taking from to my website, we can download all of the questions and answers.

Okay, next one next bank and interview question. 00:05:59.570 --> 00:06:1.390 What skills in absolutes do you have? 00:06:1.390 --> 00:06:5.570 There are a perfect fit for all banks of values, so you would need to know the values. 00:06:5.570 --> 00:06:11.190 And that's why I said at the beginning of the video, Make sure you go online and find out what their values are off the bank.

Here we go.

I am entirely customer focused in everything I do, and I will always make sure I put your customers first in all of my day to day activities.

I am also someone who can work calmly under pressure, and I'm able to deal with difficult or frustrated customers in line with your customer service charter and your guidelines.

Other key skills and attributes I possess are the ability to follow rules and procedures and ability to learn and retain large amounts of job specific information on also inability to work as part of a team to complete difficult and complex tasks.

That's another really good answer.

Next, one of your banking interview.

How would you deal?

This is a difficult one.

How would you deal with a member of the banking team who was being unfriendly towards a customer?

Tricky question.

How would you answer that?

Here we go.

Here's my sample response. 00:06:57.700 --> 00:07:3.610 I would most probably go over and say something whilst maintaining a professional I'm positive attitude. 00:07:3.820 --> 00:07:6.570 The bank's values must be a dear to all times. 00:07:6.580 --> 00:07:17.940 And if I could help out in any way to save the situation from becoming even more on friendlier than I would do something about it in terms of what I would say, I would walk over and ask if there was anything I could help out with.

I feel simply by showing my presence, my work colleague would most probably stop being unfriendly after the event.

I would then speak to my colleague in private to explain to him or her how important it is to make sure they abide by the banks code of conduct in respect of speaking to and treating our valued customers fairly and professionally.

So that's a good answer, but shows you will take action.

So if you would like a copy of all 25 banking interview questions and answers, click the link right now below the video.

Go to my website past my interview dot com, and you can download them right there.

Thank you very much for watching and listening.

I'm a say.

I'm very passionate about helping people to pass their interviews. 00:07:57.640 --> 00:08:0.420 You know, you can connect with me and linked in in the description below the video. 00:08:0.420 --> 00:08:5.130 If you got any questions, stick him in the comments section below and I'll be more than happy to answer them. 00:08:5.140 --> 00:08:6.640 Thank you very much for watching. 00:08:6.910 --> 00:08:10.490 And I wish you all the very best in your pursuit passing your banking interview.

Thank you very much.