and in this tutorial, I am going to teach you how to pass a group interview. In particular,

I am going to give you my four Cs for passing any group interview whatsoever! So, it does

not matter which company or organization you have your group interview with, please do

watch this tutorial from beginning to end, because it is going to make a massive difference

to your preparation and more importantly, your performance at the group interview! Now,

before I get into the tutorial, a very warm welcome. My name is Richard McMunn. That's

me in the center, the bald chap. I've been helping people for about 20 years now to pass

their interviews, and I do that by giving you top scoring tips. And I will do exactly

that during this tutorial. I've got some really good, solid insider information to give you.

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So, here's my promise to you. What will you get out of this group interview tutorial?

Well, I'm going to give you in-depth knowledge of what a group interview is and how you will

be assessed. And that's important to understand so there are no surprises when you go to your

group interview. You turn up and you are fully, fully prepared. Second thing, I'm going to

give you my 4 C's - and I'll go through each of those in detail for passing ANY group interview.

I will also give you suggestions of what to say during the group interview to score highly.

Okay. And a lot of this stuff is not what you would imagine it to be. You are not competing

against the other candidates. But I'll tell you exactly what to say and do to make sure

you stand out. You will also get my 11 DO's and DON’Ts of group interviews. Don't miss

that part. I will go through 11 things that you really need to do, and also not do, during

your group interview. And then also, I will give you my GROUP INTERVIEW SCORING SHEET.

I'll go through it in detail and explain all of the things that hiring managers, employers

and recruiters look for from candidates like you during group interviews. So, we've got

a lot to go through! Make sure you have a pen and some paper with you and take notes

as I progress. The first thing we need to do is assess what is a group interview. So,

if you say I've got a group interview coming up, we need to understand what it is. And

if we understand what a group interview is, then you have more chance of passing. Basically,

a group interview is used by employers and hiring managers as a screening process to

assess what you are like in the company of other people. That's very important to understand.

What you are like in the company of others? So, are you rude to people? Do you interrupt

people? Now, those are things/indicators that would demonstrate to any employer that you

are not somebody they would want to employ. We have to be positive. We have to be friendly

and we have to include others in conversations during the group interview. They may also

assess how you work as part of a team. There may be, during some group interviews, some

kind of activity that you have to carry out. And then at the end of it, you would get asked

questions as a group. Also, it's used to assess how you interact and communicate with the

other interview attendees. We are going to cover that in detail during this tutorial.

That's very, very important. How you interact and also how you communicate. Now, a lot of

people think they have to do a lot of ‘talking’ during a group interview. That is not the

case. Yes, there are some things that I want you to say during your group interview, but

I also want you to LISTEN to other people very, very carefully. And on that basis, in

a group into, remember this: you are NOT competing against the other candidates. You are going

to use the other candidates to your advantage. So, what format could the group interview

take? Now, my advice is to go along to your group interview with an OPEN MIND. Okay. Be

prepared for any eventuality. But these are the most common formats during group interviews.

Take the first one: A group interview can be where the interviewer gives you a topic

or a subject of interest to discuss amongst the group. They may say… they may actually

ask you to come up with a subject or a topic of interest. They might say… “Okay, group,

I want you to talk about a subject of interest.” And then go… “right off you go.” And

then one of you has to come up with a suggestion to talk about. So you might say, and this

will be a good one… “Okay. I think I'd like to talk about climate change. You know,

my opinion on climate change is X, Y and Z.” So, have a subject in your mind to talk about.

It could be climate change and start off a conversation. The second thing, what format

will the group interview take could be: the form of some kind of role play activity. This

is usually in customer service group interviews or a group team assessment where you have

to work together to complete a task. Now, at the end of that task, you would then be

asked questions at the end about how you felt the team performed. Now, if they do ask you

questions as a group about how the team performed, make sure you are positive and constructive.

Talk about a couple of things. Talk about the team's strengths. Say… “these are

the things I think we did really well, and these are the things I think we can improve

on.” Don't say: “these were our strengths, but these are the things that we weren't very

good at.” Think about the language that you use. So say… “yeah, the team was really

good in these areas, but I think we could improve if we did this for next time.” And

that's a great way to demonstrate positivity within a team! Now, the third format for a

group interview is simply it can be a way for an interviewer just to ask you all COMMON

INTERVIEW QUESTIONS in front of each other. They might say… “Right, Richard, you start

off and you tell me why you want to work for our company?” Now, this is a great thing

for an interviewer because it saves them time and resources, but it also, more importantly,

gives the interview or the option to see how you interact and communicate when there are

other people around. So, I'll tell you where you can get answers to the 21 common interview

questions that are asked during group interviews in a second. But those are the three formats.

I think it's very important you go along with an OPEN MIND to your group interview. Let's

now move on to how do you prepare for a group interview? So, you go along, you want to pass.

I understand that. And I'm here to help you. How do we prepare? Well, we prepare by following

my 4 Cs for passing a group interview. I want to go into each of these in detail, because

they are all significant and they all tie in to the marking sheet, which I am going

to show you at some stage during this video. Number one, the first C is CONDUCT YOURSELF

PROFESSIONALLY at all times. Now, you might say to me… “Well, Richard, of course I'm

going to conduct myself professionally!” But let me give you some tips before you go.

Make sure you're going to wear a smart and formal outfit to the group interview. If you

look the part, it shows you take the process seriously. Some people won't make much of

an effort, but you have to. It's really important. That doesn't mean that you go out and buy

an expensive suit. Far from it. You know, I have a suit which cost me about £15 from

Marks and Spencer, but it looks really good! It looks really smart. If you can't afford

one, then borrow a suit from somebody. Now, when you arrive at the interview location,

make sure you stand tall, smile and be confident, but not arrogant, and then greet the reception

staff positively. Say to them… “Hi, my name's Richard and I'm here for the group

interview.” And they might say… “Thank you. Sit down over there and wait to be called.”

Now, I've had it before where I've interviewed people as part of a group interview. I've

not been that sure about them. There was something that concerned me and I would go and speak

to the reception staff and say… “You know that gentleman that came? What was he like

when he walked in to the building?” So remember, the interview starts when you walk through

the interview location. Shake the hand of the other interview candidates when you are

in the interview room and introduce yourself. Be professional and friendly. And remember,

the other candidates are not your enemy. Okay. That's a good thing. So, that's a bit of a

relief that you are not competing against them. Think about your own performance. Be

positive. Be friendly and polite at all times. Very, very important. What about a firm handshake?

Now, a lot of people struggle with a firm handshake. And I'm not talking about the kind

of handshake, if you've had it before where somebody shakes your hand and they nearly

break it!! I'm not talking about that, but a firm grasp, a firm handshake, says a lot

about you. And also when you shake somebodies hand, keep it firm, but also look them in

the eye and smile and say… “Hi, my name's Richard.” I know your name isn't Richard,

by the way, but say… “Hi. My name's Rebecca. Pleased to meet you.” It says a lot about

you. So when you shake the hand of the other candidates, do that. But also, when you introduce

yourself to the interviewer, I’d do that as well, too. The second C is to CONTRIBUTE

CONFIDENTLY during the group interview. Make sure you are confident in your communication.

Be confident in your abilities, but not aggressive. And do not steal the limelight from somebody

else at any time. Do not do that. Okay. Be the first to answer a question if one is put

to the group by the interviewer. Or if they say… “Alright, I'd like you to speak about

this subject and discuss it amongst yourselves.” Be the first person to talk about one thing,

but don't go all out to start every conversation. You just start one thing. What we need to

do, but remember, I'm going to come onto this in a second is that you have to LISTEN to

other people when they are speaking. So remember, you have to stand out during the group interview

or the interviewer won't remember you. Make sure you TAKE THE LEAD at some stage during

the group interview and that might be through being the first person to start off a conversation.

Being the first to answer one of the interview questions and look to involve other people

in the conversation. And I will tell you what to say in order to trigger that in a second.

It's a great way to get extra marks because it's on the marking sheet. Acknowledge someone's

viewpoint. If somebody speaks then say: “Yeah, that's a good point of view. You know, I agree

with you on that.” or “That's a good point of view. This is my opinion.” So, number

three, the third C is to COMMUNICATE EFFECTIVELY. Communicating effectively means what you say

and how you say it. But you should also LISTEN more than you speak. Take a note of that…

it’s really important. Listen to others and show that you are listening and you can

gain easy points for listening intently. Reaffirm what someone has said during the interview.

And this is such an easy way to show you are a brilliant communicator and a team worker.

So let's say we've got, you know, this lady here on the right has been asked to stand

up and talk. This gentleman here on the left wants to say something. So he just says…

“Well, that's a really valid point you've just made. Does everyone else agree with Mary's

view on this subject?” And if you can remember people's names, that is another great skill

to have! So, we say that's a really valid point you just made. Does everyone else agree

with Mary's view on this subject? You are facilitating the involvement of other people.

Now, I've got another really great one to cover in a couple of seconds that will help

you to gain really high marks. I don't think anybody else will do this. So do stick around.

So, what he has just said, that gentleman, is it demonstrates that he has the ability

to accept other people's view, but also it demonstrates that he wants to INCLUDE OTHERS

in the conversation. That’s a really good thing. Include other people: have that at

the top of your list. You're going to start a conversation. You're going to be the first

to respond to at least one thing, but then you're going to include other people during

the group interview. So, here's a few ways to communicate effectively during your group

interview. Number one, acknowledge someone's contribution to this, to the discussion. So

you can say this: “Yes, I agree with you. That's a valid point and something I'd actually

considered myself recently. Does anyone have a different opinion on the subject?” Pause

the video, write that down and practice it and remember to say something like that during

the group interview. The second thing is you might disagree with someone. So if somebody’s

saying something and they contribute, you don't agree with it. It's okay to disagree.

You could say… “Yes, I totally respect your viewpoint, but I don't necessarily agree.

I actually believe there's a better way of doing things.” And then explain what it

is. Don't just say I don't agree with you. Be respectful. “Yes, I respect your viewpoint,

but I don't necessarily agree. I actually think there’s a better way of doing it.”

And then give your opinion. That is absolutely fine to do it, but always be respectful. Number

three, ask them to clarify what they are saying. You could say. “Could you just expand on

what you are saying there for me, please?” It's an interesting viewpoint you've got and

I'd be keen to hear more.” That will get you marks, OK. If you include… because you're

asking somebody and communicating effectively, you are listening intently and then you are

asking them to expand on their subject matter. Now, this is the fourth C, which is a really

good one, and I can guarantee pretty much nobody else will do it. But you are going

to, and you will get marks for this. And that is CHAMPION OTHER PEOPLE to get involved.

So this is the #1 BEST WAY during group interviews to score highly. And it shows that you are

a highly employable person because you care about other people and you want to involve