experience delivering custom orders to your table and replacing

human personnel for automation.

I'm in Hong Kong visiting this chain,

Genki Sushi.

It first started in Japan and is rapidly expanding

across Asia.

I'm determined to see if I can go an entire

meal without any human interaction at all.

And let's just say for this extrovert, it

might just be a challenge.

There's a little wait, so, I input my information in

this kiosk and take a number.

My number is soon called and I'm escorted to my seat.

Okay, already interacting with a human, but to be fair,

he didn't say a word to me and I didn't say

anything either.

I sit down and quickly figure out how to order

sushi on the tablet.

Every seat or table has its own.

All items on the menu are delivered by an

automated train. And I mean everything.

The only drinks available are hot water, with the

option to turn it into green tea.

I have my very own dispenser at my seat.

The sushi menu includes all types of items

even hand rolls and noodle dishes.

And whether you order just one piece or a few

rolls, the trains, which are operating on 3 different

tracks, can handle it all.

When I pick up my food, I press a button

so the train knows to head back to the station

Err -- the kitchen.

The food in the back is presumably made by

humans, though, it's hard to tell.

I look around the restaurant.

There's not exactly a lack of staff, but a

lack of things to do for the staff.

From the moment I sit down to when I

get up, there wasn't really anything that needed

to be done by humans.

The staff helps with any issues

and clears the numerous amounts

of plates in between customers.

And you know that feeling at a restaurant

when you're hungry, you think you see

your entre coming, but it actually just

goes to another table?

Well that problem still exists here, except it

comes in the form of a train, instead of

a person.

I order cheesecake from the tablet, again,

that arrives by train.

It's time to pay.

There's no payment option on the tablet.

I proceed to what appears to be a standard cash

register to finalize the bill.

Sure enough, it's operated by a human where the

transaction is just like any other.

It's my first time speaking to anyone this meal.

So, my mission to have lunch without any human

interaction, ultimately comes up short for now, but, maybe

that's actually a good thing.