with me Niharika and in today's session we are gonna look at some tips to deal office

conflicts. Now, workplace generally is quite a stressful environment and conflicts are

pretty inevitable. SO how do yo deal with these conflicts? Or what's the reason of these

conflicts. Well there are different reasons to it, probably its the pride, ego , jealousy,

compensation issues or may be someone is just having a terrible day. So what's important

for you? Well, do not fear these conflicts, embrace them because that's your job and therefore

we are gonna look at tips in order to deal with these office conflicts.

Well the first this that you need to keep in mind is approach a conflict with an open

mind. Here what I mean to say is that it is important for you to understand that people

have different perceptions therefore getting on one single ground for you is necessary.

Now, here if you look at certain conflicts that you have encountered in the past, you

will realize that it is all because of lack of communication, it's because of lack of

information, misinformation or no information at all and this creates conflicts. So here

you need not wait for the person to come approach you, just go ahead take that step and communicate

your issues and then understand why he or she came up to this point. Once you understand

it then take the next step forward that is to solve the issue and this has to be done

with a very open mind. So always approach a conflict with an open mind.

The second thing you need to keep in mind is that control your emotions. Well, let not

the emotions control you. what happens when emotions start controlling you? You will never

get a positive outcome of any conversation that you are trying to have. There are people

who love to drama queens or drama kings. They love to show off their crocodile tears the

moment they have to face a conflict. Do you think that is right? Do you think the people

who play these blame games - "Hey you are responsible for this" Do you think that works

for you? Well, definitely not. If you throw fit of rage in the heat of the moment, you

are not protecting your future, you are ruining it. So stay focused, stay to the point and

try to get a positive outcome. Therefore it is important for you to control your emotions

and not let your emotions control you.

Another thing that you need to make a note of is stop assuming. Well someone says something

and the next moment you start rolling your eyes with anger. well stop jumping to any

conclusions. relax, let not your brain go numb and think negatively. Try to understand

and give the other person a benefit of doubt. Yes, probably the other person said something

incorrect. But, it's not necessary that it meant to blame you or it meant to put you

down. So, you need to just relax, try to understand have a chat with the other person, understand

and acknowledge to what they are saying and paraphrase what they just said. So this will

also help you to put your point forward. So the next time someone just says something

please don't jump to conclusions. Don't start think negatively, it is important for you

to acknowledge and also give a benefit of doubt to the other person.

And the last point that you need to keep in mind is approach each and every conflict as

an opportunity. Well, there are always these hidden potentials when you get into a conflict.

When you get into a conflict think that what's there in for me. Think in a positive way,

because in every conflict there are differences and the moment you start arguing about it you

are gonna come out with different innovations. You gonna progress in what you think and the

way you talk it out. SO don't you think it is a very positive sign in having a conflict

with someone, there's a potential of growth and development and if nothing works for you

then just go ahead show the other cheek of yours, go ahead and apologise. A timely apology

always helps, its not gonna put you down, in fact a great apology is a sign of respect

and civility. So go ahead and apologize if nothing is working out, it's not gonna put

you down and you need to trust me on this. So learn from your conflicts and go ahead

and grab that opportunity in a very positive way.

While these workplace conflicts are very common in each and every organisation. it's up to you,

the way you choose to deal with these conflicts. So the next time you face any conflicts, please

don't get nervous or scared. Go ahead and face it using these tips that you have learnt

today. And do not forget to subscribe our channel in order to learn more and begin your

journey to success. And I will be back soon, till then you take care and have a great day.