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  • - [Narrator] The idea of robots taking human jobs

  • might bring to mind a scene like this.

  • But it's not hardware

  • that has white collar workers concerned.

  • It's rapidly advancing software,

  • since artificial intelligence is doing a lot more

  • than finishing emails.

  • - Perhaps the biggest nightmare

  • is the looming new industrial revolution.

  • - The erosion of the middle class.

  • Already one of America's most serious problems,

  • could get much worse with AI if we ignore it.

  • - [Narrator] Here's how AI is already taking over tasks

  • at white collar jobs, and why employees and companies

  • are both excited and concerned for the future of work.

  • Generative AI can auto complete your sentences,

  • write feature length films,

  • or organize your calendar.

  • And tools using it like ChatGPT

  • are taking on an increasing role in white collar work.

  • They can create first drafts of documents,

  • presentations, images, video, and product designs.

  • Currently, 25% of work tasks could be automated

  • by AI in the US according to Goldman Sachs research.

  • Generative AI helped make this ad, and this one too.

  • The company advertised here said creating the image

  • for this AI generated ad cost about 10 times less

  • than traditional methods.

  • - This works much in the same way as other kinds of AI,

  • which are using statistical methods

  • on large amounts of data,

  • processing that through computational power,

  • and then generating out a computer vision system

  • that says this image looks a lot like these other cats

  • that I've been trained on.

  • Generative AI is functionally very similar.

  • - [Narrator] It goes beyond creating images.

  • Alphabet is now using AI to run

  • anti-money laundering surveillance programs

  • at banks like HSBC, and says it's cutting out human error.

  • - [Presenter] And when the transactional data

  • and illicit behaviors change, as they do,

  • so does the AML AI engine.

  • - [Narrator] For some tech companies,

  • AI is contributing to job cuts.

  • A May report said nearly 4,000 tech workers

  • lost their jobs to AI.

  • Artificial Intelligence is also

  • eliminating future positions.

  • Take IBM as an example.

  • Its CEO said the company could replace workers with AI.

  • - I do believe that AI is going to replace a lot

  • of what I'm calling white collar clerical jobs.

  • So the ones that are much more repetitive,

  • the ones that people do the same task

  • again and again and again,

  • I think a good 30% of those roles

  • could go away over five years.

  • - Companies are making evaluations about future hiring

  • on the basis of what they project AI to be capable of doing.

  • That's a much more tenuous area.

  • - [Narrator] An IBM spokesman said the company

  • was still hiring for thousands of positions.

  • - I think that what we've seen in past deployments of AI

  • is that it's frequently used as a justification for layoffs,

  • but it doesn't necessarily mean

  • that it is effectively replacing

  • what human workers are capable of,

  • or that it's increasing workers' productivity.

  • - [Narrator] Dropbox laid off 16% of its workforce in April,

  • but not to replace workers.

  • Like IBM, it said it wanted to invest more in AI,

  • which meant cutting elsewhere.

  • - So we see demand growing for these products a lot faster

  • than we could have anticipated,

  • and I think you could have seen the technology coming

  • but just the way that the interest went vertical

  • is something that's way ahead of schedule

  • from our expectations.

  • - [Narrator] At OpenAI, execs say there may be more work.

  • - I think that like the kind of sum total

  • of what is going to be needed to make use of the technology

  • as a maximally productive technology,

  • and kind of inflect that productivity curve

  • up in the world will actually require

  • more man hours on top than you think.

  • - But across industries, workers and executives

  • are cautiously looking ahead.

  • AI's role in television and film production

  • is a key point of negotiations

  • between the Writers Guild of America and the studios.

  • (protesters chanting)

  • Speaking to the "Wall Street Journal" about the strike,

  • the co-showrunner for the "Handmaid's Tale"

  • laid out the writers union's concerns.

  • - You know, we could tell from the negotiations

  • that the studios wanted, to had a plan,

  • and we could deduce that that plan was probably

  • one writer in a room with one or two machines

  • creating an entire show.

  • - [Narrator] Studios have said they're committed

  • to discussing the use of AI with the WGA.

  • - The WGA strike I think is a really important moment

  • to be paying attention to because it's a place where workers

  • have taken the forefront in putting AI

  • at the front and center of their negotiations

  • about their working conditions.

  • - If it's coming for us, the creators of imaginary worlds,

  • it is literally going to come for everyone.

  • - [Narrator] But there may still be time to figure out

  • how to best integrate AI into the workplace.

  • - So I think it's really important

  • that in the present moment, we preserve space

  • for a public conversation around the deployment

  • of AI systems that ensures that they're working

  • in the public interest, in workers' interest,

  • and as well as in employers' interest.

  • (upbeat bright music)

- [Narrator] The idea of robots taking human jobs

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How AI Is Already Reshaping White-Collar Work | WSJ(How AI Is Already Reshaping White-Collar Work | WSJ)

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    happynostalgia2 に公開 2023 年 07 月 16 日
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