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  • hey guys welcome back to how to switzerland  

  • sarah here today and in today's video i'm going  to be talking all about cell phones in switzerland

  • so this video is actually episode number five  in our series called switzerland basics so this  

  • series is dedicated to those of you watching that  are in the process of moving to switzerland or  

  • you're planning on moving to switzerland or  you're thinking about moving to switzerland  

  • and you want the real basic information in  today's video i'm going to be talking all about  

  • cell phones because obviously this is something  that is one of the first things that you need to  

  • get sorted out when you move here i know  whenever i make a move to a new country  

  • within the first 24 hours i'm making sure that  i get a cell phone plan all up and running  

  • and i know that when you're in the stress  of moving you can sometimes jump into quick  

  • decisions and then you can later regret it and  it can be kind of hard to change it sometimes  

  • or a real pain or expense to change it so i hope  with this video you can make a better uh educated  

  • cell phone decision when you first move here so  today's video is gonna be you guys in three parts  

  • first i'm going to be talking about the device  the hardware what you need to know about that  

  • second i'm going to be talking about plans and  the carriers and then at the end i'm going to  

  • mention what you should do if you are a tourist  in switzerland you're not moving here you're just  

  • traveling and i'll put in the time stamp here if  you just want to skip ahead to that part so part  

  • one the phone itself what do you need to know well  the main question most people ask themselves is  

  • i already have a phone can i bring it to  switzerland can i use it there is it going to work  

  • and of course this is the best thing you can do  if you already have a phone um i'm sure that you  

  • do if you're watching this video you're probably  watching it on a phone so it's silly for me to say  

  • um but if you have a cell phone already yes  you can bring it to switzerland and use it here  

  • but only if it is unlocked so if you live in  the united states and you have a plan with a t  

  • and in your contract it says that that cell phone  will only work with a t or only work with a t  

  • until you've been a customer for two years you  need to look into those details if you are not  

  • sure if your phone is unlocked or not please find  us out before you come to switzerland before you  

  • leave the country because if it is locked they  might your carrier might be able to help you but  

  • once you're overseas they're not going to be able  to help you a whole lot with getting your phone  

  • unlocked so figure out if your phone is locked or  not call your carrier ask them if they say it is  

  • locked figure out if there is a way that you can  get it unlocked you might have to pay a little bit  

  • of money to get it unlocked and sometimes that can  be worth it but look into that first so the next  

  • option if your phone is locked and your carrier  says it will not work in switzerland it only works  

  • on a t or sprint or whatever and uh you decide  then to say sell that phone and come here without  

  • a phone and you need to get a new one let me tell  you the best way to do that of course you can get  

  • cell phones directly from the cell phone carriers  but you guys you know i'm a budget girl i i try to  

  • be sustainable i try to you know be financially  responsible and that's why i'm definitely going  

  • to not recommend to you to go out and just buy  a brand new phone what i would recommend and  

  • again this is not sponsored but go to revendo.ch  this is a really really great company that sells  

  • second-hand uh cell phones they sell all sorts of  apple products samsung products basically like the  

  • the kind of electronics that people actually want  um they're a great company i bought two iphones  

  • from them one laptop and two apple watches  so i have a lot of experience as a customer  

  • paying customer of this company and i definitely  would recommend them so i have an iphone 7 plus  

  • only paid a couple hundred bucks for this and  it works amazingly well so i would recommend  

  • that you go online to revendo.ch or they also  have stores get yourself a phone they'll all  

  • be unlocked they'll all be ready to go and then  you can take that unlocked phone and go and find  

  • your plan okay third option you're like sarah  my phone is locked i can't use it i don't want a  

  • secondhand phone because i want the latest and the  greatest phone let me tell you what your option is  

  • of course you can straight up buy it from the cell  phone company you can walk in and pay your 1 000  

  • 1000 swiss francs for your latest iphone you  can just buy it outright and then it will be  

  • unlocked or what most people tend to do is they  go to the cell phone carrier they pick out a phone  

  • nowadays i think you can put basically no money  or like one swiss franc down as a down payment and  

  • then they will divide up the price of the phone  and bill you for that with your cell phone bill  

  • so say you're paying 50 bucks a month for your  cell phone service they will then add the 50  

  • or 50 francs a month uh to it to pay off your  iphone if you don't pay it all in once and uh  

  • sorry the personal finance in nerd in me  just has to say that i wouldn't recommend  

  • this even though this is very popular because  say it takes you two years to pay off that 1000  

  • uh swiss franc iphone at the end of the two years  guys it's gonna be worth absolutely nowhere near  

  • what you paid for it that's called depreciation  that phone will have depreciated a whole lot  

  • and the most you'll be able to get for it is  like a couple hundred francs if you're lucky  

  • so just go directly and buy secondhand sorry  i gotta i gotta push a sustainability circular  

  • economy and saving money okay i'm gonna put  this down i'm like waving this phone around  

  • so the next thing you have your device  next thing to do is find a carrier so in  

  • switzerland you have three major carriers that  you will hear everybody talk about and they are  

  • salt sunrise and swisscom so in my personal  opinion it seems like most swiss people are  

  • heavily biased towards swisscom and if you tell  them that you don't want to go with swisscom  

  • a lot of people look at you like you're crazy  that's what happened to me anyways um but yeah  

  • those are the three main carriers and most swiss  people will probably tell you to go with swisscom  

  • but it is the most expensive one so those are the  three main carriers they will also be the more  

  • i guess normal price higher price carriers but  they do they do have a few budget carriers in  

  • switzerland as well you can get a cell phone from  aldi i think even from liesl from cope from negro  

  • there's a lot of smaller um other not smaller  companies but less popular cell phone carriers out  

  • there and actually most of these small companies  they buy access to the swisscom um cell phone  

  • tower network coverage so you're often getting the  exact same coverage just without the name brand  

  • so of course this part is pretty personal and  up to you how much you want to pay every single  

  • month what kind of plan you are looking for but my  personal recommendation guys would be to go for an  

  • unlimited everything plan these are pretty popular  in switzerland so that means you can get unlimited  

  • data calls and text messages for one flat fee and  i would really recommend this because although it  

  • might sound more budget friendly to get like  the 19 franc a month plan you're going gonna  

  • get nickeled and dimed if you go over on your  um wireless data or you go over on your phone  

  • calls and those bills can really add up so in my  personal experience here and i'm a girl who's done  

  • that i've done like the budget plan thinking i'm  gonna save money and then i end up getting a bill  

  • that is much higher than if i would have just gone  for the unlimited everything plan so you probably  

  • want to look at the unlimited everything plans and  these range from let me see here what do we say  

  • about 40 francs on the low end from aldi and  salt and about up to 65 on the high end from  

  • sun or from swisscom and sunrise so these are  unlimited everything within switzerland you can  

  • expect to pay anywhere between 40 francs and 65  francs but again that is only within switzerland  

  • this will add up if you want to add europe um the  rest of europe north america or other countries  

  • i have to point that out though that is one of the  downsides of switzerland since 2017 all europeans  

  • anyone in the eu or eea does not get charged data  roaming anymore so if you are german and you have  

  • a german cell phone plan and you go to france  you don't have to worry about paying more money  

  • because you're in france people in the eu really  get a nice perk there but here in switzerland we  

  • are not a part of any of those agreements so if  you have a swiss cell phone plan and you go to  

  • germany you can expect to be charged roaming at  my plan at sunrise it's one frank 90 per day for  

  • like a limited amount of data and phone calls but  that has really worked for us okay another thing  

  • you need to keep in mind when you're picking out  a cell phone plan is your age so in switzerland  

  • if you are under 30 you will be able to benefit  from a good amount of discounts most cell phone  

  • carriers do have a special price for people under  30 which is really nice because i know in a lot of  

  • places you have to be like a student to get  a discount or stuff like that but most of  

  • the carriers here will offer you a discount if  you're under 30 which is really nice so since i'm  

  • under 30 i do get a discount so i have a plan at  sunrise and i get 10 bucks off every single month  

  • the plan i have is unlimited everything normally  costs 65 francs but i only pay 55 which is really  

  • nice and i also get some other benefits so this  is something you can ask about what additional  

  • benefits come with signing up with them so for me  since i'm under 30 and i have a plan at sunrise  

  • i get for example 50 off my sbb half fare and  that's like a 90 franc value every single year  

  • which is really nice so that's the half fare that  gives you half off public transportation the cell  

  • phone company covers half of it and i can actually  then pay that um in my cell phone bill if i want  

  • it's like five or eight bucks a month not a lot  at all so those are basically my recommendations  

  • when you're picking out a plan make sure you see  if there are any discounts you can qualify for  

  • try to go for an unlimited everything so you don't  have any unexpected bills and the last thing that  

  • you really need to keep in mind especially if  you are new in switzerland you are an expat here  

  • you're just immigrating here please get yourself  a no contract plan you want to ask about contract  

  • terms you have to be really careful about  this because i've made this mistake before  

  • um and i didn't realize i had signed  like a three-year cell phone contract  

  • and then to get out of it it cost me almost  400 swiss francs to get out of this contract  

  • so again i'm going to keep talking about sunrise  because that's what we have but in my cell phone  

  • plan it is a no contract plan i can cancel at  any time so if i leave the country or another  

  • carrier comes out with a better price i can  switch very easily so i would recommend to  

  • you especially if you're new here because you  don't know if things are going to change if  

  • your situation is going to change and you might  have to leave you don't want to have to cancel a  

  • bunch of cell phone plans you know to the tune of  like 400 swiss francs per line so just be careful  

  • about contract terms ask for no contract if it's  possible so let's say you did your research about  

  • cell phone plans i would definitely recommend  that you look that up online and get all your  

  • information most of the carriers let  you just really simply pick your pan  

  • pick your plan and then you can just click  and they'll mail you a sim card and you can  

  • pop it in your unlocked uh phone or they'll mail  you the phone with the sim card very very easy  

  • to get started i would recommend that you do all  the signing up online just because in those stores  

  • sometimes it can take very long to get things done  you guys know how it is if you've ever been in a  

  • cell phone store it can be a little bit stressful  of an experience and often people want to upsell  

  • you and they want to encourage you to like add  a tv and add your internet and all that kind of  

  • stuff and you might end up getting up sold into  a plan so i definitely recommend go online i can  

  • recommend sunrise what we use they have a really  really easy sign up process again no contracts  

  • great discounts great perks and when it comes to  coverage i find that i haven't had any kind of  

  • issue even though swiss people will probably tell  me that sunrise doesn't have as good of coverage  

  • as swisscom i've never had an issue at all so  that's about it for if you are moving here that is  

  • all that you need to know i hope that helped you  understand what you can expect to pay and what you  

  • should look for but let's say you are visiting  switzerland for a week or a week and a half  

  • um what do you need to do to have a cell phone  to be connected it's obviously really important  

  • when you're traveling to be able to get online  to look things up to be able to make phone calls  

  • so the first thing that i would recommend is that  you look at your current cell phone carrier so say  

  • you have a t or verizon or whatever talk to them  and see if you can set up a plan before you come  

  • and visit europe or switzerland because if you  just come over here and start making calls and  

  • using internet data you can really get a very  high cell phone bill so definitely see if there's  

  • something that you can add on to your plan for  the week or for the month um before you come  

  • over here that's going to be your absolute best  bet and if your cell phone company doesn't have  

  • an option like that or it's too expensive bring  your phone and get a local sim card when you get  

  • here so you can just pop into any cell phone store  you can pop into sunrise you'll see sunrise stores  

  • everywhere salt stores or swisscom store and buy  yourself a prepaid sim card that has data on it  

  • and everything like that it's not going to be  like dirt cheap but i think it's a good option  

  • to get yourself connected while you are  here and avoid super high roaming charges  

  • but again your phone needs to be unlocked if  you come over here with a locked phone and you  

  • spend 50 bucks on a sim card and you put it in  it's not going to work and that's going to be  

  • really frustrating for everybody so make sure  if you are coming over that you have at least  

  • one unlocked phone for your trip you know  when matias and i travel we don't ever really  

  • use data on two phones we just get it on  one so one person can kind of navigate  

  • and all of that but you're not gonna haveproblem with like finding a place to get a sim  

  • card or having network coverage or anything like  that switzerland has really really good network  

  • coverage i actually read that switzerland has the  highest amount of smartphones per capita probably  

  • every single person in this country close to  every single person in this country has one  

  • so there is a lot of cell phone coverage  everywhere you go all right you guys  

  • that is it for today's video i will link some of  the stuff i talked about in the description box  

  • down below to help you find prepaid cards and  plans and phones and all that kind of stuff if  

  • you have any specific questions leave them in  the comments i will do my best to answer them  

  • otherwise for all the swiss people watching  please help people out in the comments that have  

  • questions i think it's really awesome when you  guys are able to kind of help each other and help  

  • us with answering the questions so that's it for  today's video and i'll talk to you guys soon bye

  • you

hey guys welcome back to how to switzerland  

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