Welcome back to tip top trading, where everyone is gossiping about Paul's announcement.

Ana is to leave the company's new stock management system for the new laser curved fruit.

Yes, Hannah.

Then you go.

She's done really well.

Although I don't know what experience she's got anyway.

About the hairdresser you mentioned.

Oh, I loved his after shave.

I can't understand it.

I've got all the experience and all the ideas.

She's just such a Tom.

Sorry to interrupt.

I just wanted to check.

You're OK with may leading this strategy for stock management.

Oh, of course you deserve it.

That was a nice touch, Anna.

But, Tom, now you must help me.

Hey, Anna.

That's not the best way to ask for help.

Remember what I've always told you about politeness.

Be polite.

Yes.

You keep telling me that on.

If you want someone to help you ask them.

Don't tell them.

Even if it is Tom.

Oh, right.

I'm in a bit off a panic.

I've never done this before.

I don't know where to begin.

Well, start by asking your colleagues for help like this.

I would be most grateful if you could give me some help, please.

Could I ask you for some advice?

I know you're busy, but could you spare me a few minutes of your time, please?

Go on, give it a try.

Right.

Thanks.

I'll try.

Um Excuse me, Tom.

Sorry about earlier.

I'm a little nervous about leading this strategy thing.

And I would be most grateful if you could give me some help, please.

Off.

Of course.

Hannah.

Why didn't you say I'd be delighted?

I've lost count of the number of projects I've lead over the years.

Great.

Thanks.

So where do you think I should begin?

Well, give me a few minutes and I'll just find some of the excellent work I did last year.

Basically, you'll just need toe Copy it.

Hold on, Anna.

Just popping out for some biscuits.

Uh, how's the stock management strategy coming along?

Oh, very good, Paul.

Actually, could I ask you for some advice, please?

Yes, of course.

Although I don't know if I will be of much use.

Now.

Where did I put those damn documents?

I'm very grateful for this opportunity, but I'm a little unsure of where to start.

Thomas looking for some office old work, but really?

To be honest, this isn't Tom Specialty.

At a time like this, I would ask Dinis Dinis.

Yes.

She may only be the office assistant, but she always has words of wisdom, right?

Custard creams or chocolate?

Digestive?

What?

Biscuits?

Oh, custard creams, please.

Uh, Dinis, I know you're busy, but could you spare a few minutes of your time place?

Of course, Anna.

Always happy to help you.

Well, you know the stock management control system.

The one you've now got to work out.

Well done for getting that.

Thanks.

It was okay writing it down for Paul.

But how do I put it into practice?

There's just too much to do.

Calm down, Anna.

You'll be fine.

The first thing you need to is looked at current system.

Look at our current system.

How do I do that?

Easy.

Just take the lift down to the warehouse and speak to Mr Ingle and then write down what you find on Draw up an action plan of tasks.

You need to do like a shopping list.

I'm very good at those.

Go and say Mr Ingle.

Ah, do I have to?

He's okay.

Really.

Anna, if you approach him in the right way.

He won't bite your head off.

What?

Bite my head off.

Oh, well, if we won't bite me, then I suppose I should go and see him.

Thanks for your advice, Denise.

I could kiss you, right.

I'm going to go and see him right now.

Make an action plan a good idea.

Well done, Denise.

You're smarter than you look and well done, Anna.

You eventually got the help.

You need it by using these phrases.

I would be most grateful if you could give me some help place.

Could I ask you for some advice?

I know you're busy, but could you spare me a few minutes of your time, please?

Remember, if you're stuck for ideas, just ask for help.

But maybe not Tom.

I wonder how he's getting on here, and I've got them.

Look, all my ideas from my last stop control project pages and pages of them.

Just copy these.

They're brilliant.

I know.

Too late.

I've just seen her in the lift.

Fancy accustomed Queen Tom.

So Anna is off to speak to the prickly Mr Ringel.

Let's hope she uses those phrases to ask for help.

Otherwise she might get her head bitten off and it could get very messy.

See you next time.