My name is Richard McMann from the interview Training Company Past my interview dot com On in these tutorial, I'm going to teach you how to prepare for and path an n HS clerical officer interview.

So if you have one coming up, please do stick around.

Watch the video from beginning to end because it will make a big difference to your preparation.

Not only am I going to give you some important tips to make sure you perform to the highest standards possible at the interview, but I will give you a number off clerical officer interview questions to prepare for and, more importantly, suggested high scoring answer.

So please do take now.

Take notes now, before I give you those important tips and interview questions and answers a very warm welcome to this interview.

Training tutorials.

My name is Richard Bachman.

I am a former fire officer, and now I help people to pass their interviews, and I do that by giving you top scoring answers.

Please do make sure you subscribe by clicking the red button below the YouTube video.

That way, you won't miss out on any of the weekly training videos that I'm uploading and I would also very much appreciate it if you gave the video alike.

That always motivates me to great more content for you.

Thank you very much.

Now we have to make sure that you demonstrate the following skills and attributes during your n hs clerical officer into B.

These are really, really important.

Number one, you have to demonstrate strong interpersonal communication skills because you're going to be communicating with patients with the medical team.

So how you communicate is really important, So I'm gonna make sure that you come across in a concise, on intelligent and logical manner.

During your responses to the interview questions, We also have to demonstrate that you have an ability to plan to be able to organize and conduct your work on time and to a very high standard.

Also, we have to show that you are capable of providing high levels of service all times.

Now the N.

H.

S is a brilliant organization.

Not many people understand how brilliantly organization isn't till they ever have to use it or work within it.

And hs staff are under lots of pressure.

They are no really that appreciated in my opinion, but they have to give great levels of service all times, and you will have to also is a clerical officer.

You always have to remain calm in pressurized and stressful situations.

We also have toe demonstrate.

You can maintain confidentiality in all of your work.

There are strict rules and procedures that you have to follow in respect of that, Dearing to ST 10 HS rules, guidelines and operational practices and also being ableto work as part of a wider team to achieve the N.

H s values their mission on they go so a lot to take in there.

But the answers that are coming right now to the sample questions I've made, sure I've included all of these within the responses.

Now you can take notes as I progress with these questions and answers that are coming right now.

However, if you want to stick around, I will tell you where you can download the full set of N hs clerical officer into the questions and answers as we progress through the tutorial.

So let's get into those n hs clerical opposite view questions and answers.

First question.

So why do you want to be a clerical officer for the N HS on what can you bring to the role?

So why'd you want to be a clerical officer for the N.

H s?

And what can you bring to the role?

Here is my answer.

I want to become a clerical officer for the N hs because the main responsibilities as advertised in the job description or a strong match for both my own attributes and also the type of work I enjoyed doing the most.

Now the N.

H.

S is a challenging environment where I will be able to put my skills and experience to good use.

It is also an environment that employees lots of highly talented and skilled people, and I feel I will be able to continually grow, learn and develop within the role.

Now to be an N hs clerical officer, you have to be committed.

You have to be organized, competent and a bubble an exceptional team worker.

And I strongly believe I could bring a lot to the role on that.

I can help the clerical team continue to provide the high levels of service it currently provides.

So that's a strong answer.

Explains why you wanna be a clerical officer, but also what you can specifically bring to the right.

Let's take a look at another question your N hs clerical officer into Tell me the skills and qualities you possess that will assist you in the role in a n hs clerical officer.

Now this question is assessing whether you understand on have studied the job description, So do you know what the role involves?

Because if you do, then you should have the necessary skills, qualities and attributes to be able to carry it out to a competent professional standards.

So here's my suggested answer.

The main skills and qualities I have that will be a benefit to the role include strong planning on organizational skills and ability to work on the pressure and a rapidly changing environment.

Being able to deliver consistently our results, strong interpersonal skills.

That means I'm able to handle difficult patients when needed, flexible and adaptable approach to my work and also the willingness to embrace change positively when needed.

I am also someone who embraces diversity on I would always provide a fully inclusive service in the role of clerical officer.

Now, finally, what's carrying out my work I would always make sure everything I do is aligned to the N.

H s trusts mission on their values.

Another great answer to a Nen HS clerical officer interview.

Question.

Let's take a look at novels.

We're making really good progress.

Don't get toasted, weakened.

Download the full set off Clerical officer interview questions and answers.

But here's the next one.

What are the N.

H s values?

And why are they so important in the role of the clerical officer?

Now the N hs has set about who's now Each trust may have different ones.

So I've studied the N.

H s trust values and these are the ones for the for the general and HS.

Here we go.

The n hs values are working together for patients, respect and dignity, commitment to the quality of care, compassion, improving lives and also everyone camps.

Now everyone who works for me and access must strive to achieve all of these in their daily work.

Now, although most people feel it's only the medical staff, the doctors and the nurses who work towards these values, it is in fact, everyone who works has parked the wider N.

H s team including clerical officers.

Now, as a clerical officer, I can help the N.

H s achieve these values through working with other clerical team members to ensure our work is both organized into a high standard, being respectful at all times and demonstrating confidentiality Well, steam Every patient's providing a high level of service, showing empathy and compassion in the manner in which I communicate with patients and stuff, and also doing everything I can to help the organization to improve patients lives and also demonstrate that we operate in an entirely inclusive manner.

So you understand the values on you can apply them in the role.

Now got two more questions.

Please do stick around and listen to these because they are tough ones.

I'm gonna give you great answers.

But if you want to download the full set, the vein Nature's clerical officer interview questions is a link disappeared in the top right hand corner of that video.

If you click, that will take through to my website past my interview dot com, where you can download them and having them in your inbox within two minutes from now.

Next question is a clerical officer.

How would you handle a difficult patient.

So this question is tricky because it demonstrates your ability to offer great service, but also your understanding of why patients might be difficult.

Now.

There is no room for at HS staff having to tolerate unacceptable, abusive, abusive language or behave on.

There are strict policies and guidelines in place for that.

But if a patient is difficult, well, they might be frustrated.

Having an understanding of why they might be like that is the first important steps.

He is my answer.

First and foremost, I would follow my training and make sure I utilized effective interpersonal communication skills to achieve what I wanted to.

Whilst dealing with a patient.

I would listen to them carefully and ask them, probing questions to get to the bottom of the problem.

Now, I would also take into consideration that the patient may be upset that might be frustrated and confused, And if they were unwell, then they would be far more likely to act in a manner that is not conducive to their normal behavior.

Now, having said all of that, if the patient was being verbally aggressive, I would be confident and firm in my response a reminder of the code of conduct expected by the neck chest while speaking, tow their staff.

Now.

I would also explain to them that was actually there to help him.

But I would need them to calm down in order for me to resolve their issue in the fastest, the most efficient manner possible, so that in my views are strong.

Answer to that question.

Let's take a look at another one now.

I mentioned right at the beginning of the tutorial that confidentiality is really important.

But what do you understand about the term confidentiality within the N.

H s?

So the question is, what is your understanding of the term confidentiality?

Here's my on, sir, for you.

I understand there is a very strict code of conduct in respect of confidentiality that all that HS staff must have dear to now.

The code requires all health care professionals to carry out their day to day activities and responsibilities in the strictest of confidence, especially when dealing with patients and their medical or personal data on information.

Confidentiality also refers to a patient's consent toe how their information and data is used and shared the confidentiality within the purchases, a legal requirement, and it would be very important that idea to the relevant code on the rules within my work as a clerical officer, so that shows you have a bit of an understanding.

But obviously you would receive training from the N.

H s once she was successful.

But you understand how important it is now, if you click on that, link them even below the video or the one in the top right hand corner, it will take you through to my website here.

So I've created 21 HS clerical officer interview questions and answers.

So here's the questions here on the plane, so you could look at all of these.

These ones are recommend you prepare for.

You can download the answers as well.

For a small fee on dhe, I put the job description there for you.

There's also three important tips for helping you passed your clerical officer interviews.

I do read them and study, and so that link is right there in the top, right hand corner or below the video.

I hope you've enjoyed that tutorial.

I love creating these questions and answers for you.

Don't get subscribing up like a sale would very much appreciate it.

You get the video I like, Thank you and say hi in the comments section below.

If you got any questions, let me know and I'll be more than happy to answer them for you.

Thank you for watching.

And I look forward to hearing your success stories when you pass your interview and become an N hs clerical officer.

Thank you for watching another brilliant day.