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  • Imagine that you've just received some negative information about me,

  • just before this talk.

  • Maybe he or she who's with you today has heard some rumors about me,

  • some rumors about me being incompetent,

  • being a liar, being a bragger,

  • that I wear women's underwear.

  • (Laughter)

  • How much do you think that would affect your image of me right now?

  • As a psychotherapist, working with occupational health,

  • I've met countless employees and leaders,

  • who are suffering from a toxic and unhealthy working environment.

  • They are struggling because they're lacking knowledge,

  • how to change the environment.

  • They need outside help.

  • I've tried to help them and failed, times and times again.

  • I've tried conflict resolutions,

  • group discussions, individual interviews,

  • leadership coaching,

  • failing time and time again to change this unhealthy working environment.

  • So -

  • Ten years ago, I started a little investigation of my own.

  • I was trying to figure out why it is so hard to change,

  • and I found out that a great number of employees and leaders

  • were talking negatively about their colleagues

  • when they were not present.

  • Namely, backbiting.

  • So, the definition of backbiting is talking negatively

  • about a third person who's not present.

  • I have a question for you all.

  • Please raise your hand

  • if you think backbiting takes place at your workplace or place of study.

  • Please raise your hand.

  • Wow! OK. Thank you very much.

  • It's not exact, but I think about 90% of you raised your hand.

  • In ancient Greece,

  • the great philosopher Socrates met an acquaintance on the street,

  • and the acquaintance said,

  • "Hey, Socrates, have you heard the latest news about your friend?"

  • And Socrates says, "No, but before you tell this news,

  • I want you to pass a little test.

  • It's called the triple-filter test."

  • "The triple-filter test?", he said. "OK."

  • "First question:

  • what you're going to tell me about my friend, is it true?"

  • "Oh, no. I just heard it. I don't know."

  • "OK. You can still pass the test.

  • The second question:

  • is it anything good you're going to tell me about my friend?"

  • "Oh, no. On the contrary," he said. "Nothing good."

  • "OK. You may still pass the test.

  • The third question:

  • what you're going to tell me, is it useful?"

  • "Oh, no. It's not useful."

  • "OK," Socrates said.

  • "First of all, you don't know if it's true.

  • Second, it's nothing good.

  • Third of all, it's nothing useful.

  • Why bother tell me?"

  • Do you know who, in our society today, that backbites?

  • Yes. Women.

  • (Laughter)

  • It's women.

  • (Laughter)

  • It's another major group, as well.

  • Namely, men.

  • (Laughter)

  • And why do we backbite?

  • When I backbite,

  • I've got this feeling of elevating myself, while talking other people down.

  • In an additional bonus,

  • I seem interesting because I've got some juicy information that you don't have.

  • This is how we, as adults, are bullying each other.

  • I have a second question for you.

  • Please raise your hand if you want to work in a place

  • where there is no backbiting going on.

  • No gossip.

  • OK. Thank you very much.

  • It's interesting, right?

  • How to get a permanent end to backbiting?

  • I have done one genius thing in my life.

  • (Laughter)

  • I think this is it.

  • I call it "Gossip 2016,"

  • and this is how you can all apply it in your workplace, if you want to.

  • First of all, you gather a group.

  • Perhaps, not as many as you are.

  • Second of all, you ask the first question:

  • "Do you believe backbiting takes place here?",

  • and they will raise their hand.

  • Third, you need to define what backbiting is.

  • Use this triple-filter test. It's good, right?

  • Fourth, ask the second question:

  • "Would you like to work in a workplace where there's no backbiting?",

  • and they will raise their hand.

  • Then, you get a good old-fashioned flipboard,

  • and you capitalize "Gossip 2016,"

  • and you ask your group if they want to join a project

  • that will last for six months: "No Backbiting Takes Place Here."

  • And they will sign. This is what obligates them.

  • After they sign it, you [put] this sheet in a glass and frame,

  • you put it on a wall where everybody can see it,

  • and every week, for next six months,

  • you ask the group, "How are we doing with Gossip 2016?"

  • This may seem simple, maybe naive.

  • Too good to be true, right?

  • But it works! I know!

  • And I have over -

  • I don't have, but it's over 250 CEOs in different companies

  • that could verify this.

  • It works.

  • They could also tell you that absenteeism, sick leave, goes down,

  • and fractionation is minimized,

  • and productivity is increasing.

  • If you take this concept a bit further,

  • you all heard about the discussions about how young people and children

  • are being bullied at school and on social media.

  • I think that I, as an adult, [have] the responsibility

  • to be a good role model.

  • I have to stop talking negatively about my uncle, about my neighbor,

  • about my colleague, about my mother-in-law,

  • around the dinner table at home,

  • because, if I don't do that,

  • I'm actually saying to my children it's OK to talk negatively

  • about the third person that's not there.

  • New consciousness commits.

  • Thank you for your attention.

Imagine that you've just received some negative information about me,

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不健康な職場環境を変えるには|Glenn D. Rolfsen|TEDxOslo (How to start changing an unhealthy work environment | Glenn D. Rolfsen | TEDxOslo)

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    JH. に公開 2021 年 01 月 14 日
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