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BlackBerry are a household name when it comes to smartphones, but a name that many have
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fallen out of love with over the last few years.
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A few questionable commercial decisions let the competition convert users.
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However, the Canadian firm are at the start of a new and more focused era and they return
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with the BlackBerry Passport and aim to win back the hearts of many.
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The Passport is an out and out powerhouse and is designed to impress.
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There has always been a lot of talk about BlackBerry and how they compare to the Apple
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and Samsung devices but the Passport is proof that they are not as behind as some may think.
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The Passport stands out. Not just because of its name but the design.
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The relevance to the Passport name is that the device is the width and height of a paper
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passport.
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Now I have quite small hands and two handed use is a must but those with bigger hands
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may find it usable in one, but for comfort and practicality you will need to use two
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hands to, it just feels too precarious in one.
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Big and beautiful I believe is an appropriate phrase here.
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Like a paper passport, the device fits in most pockets, the problem is it is ever so
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noticeable.
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Of course it is virtually square too which is odd but weirdly appealing.
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Lay it on a desktop and the Passport looks a classy slam of technical engineering. The
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deep blacks with the silver accents scream use me.
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Face on of course you have the 4.5” display, under which is a 3 row backlit QWERTY keyboard.
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Extra characters and numbers are accessed via the touchscreen.
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Just to the left of the front facing camera is an LED notification light.
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On the bottom of the device is a microUSB 3.0 port. This port also offers video out
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using a SlimPort adapter. A nano SIM card and mircoSD card slot are
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hidden behind a removable section of the rear cover.
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There is no denying the Passport feels solid in hand but perhaps a little top heavy and
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this is not all that surprising when this weighs in at 194g, a good 30g heavier than
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most phones.
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The keyboard that made BlackBerry’s so popular, has been reinstated in an odd fashion on the
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Passport. 3 rows, stretched across the device for bigger keys, this great for an easier
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and more tactile typing experience, only if it gave you such. The size hampers the experience.
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Numerics and popular characters amongst others are accessed via the touchscreen.
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There is plenty of real estate on screen, but I cannot help but think some should have
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been added to the keyboard. Either add in an extra line of keys (the Passport is big
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enough already) or add a function key to give each button 2 uses.
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The integrated touch element of the keyboard is really clever and has a purpose and works
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quite well. You just need to teach yourself to use it.
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The big screen has been engineered to make the things you need to do on screen ever more
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possible.
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It has a 1:1 ratio as opposed to the 16:9 ratio found on most other smartphones. This
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is why the 4.5” display is wide and makes the whole phone a little cumbersome in hand.
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Load up a word document and you get around 60 characters per line as opposed to the 40
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or so on many other phones.
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This wider vision works well with spreadsheets and web pages too. It means less scrolling,
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pinching and zooming giving you more information and detail at first glance.
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When you are working with longer and larger documents there are some rather impressive
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software and hardware features that make the Passport stand out.
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These are all well and good, but play a video or want to play a game and things get a bit
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complicated. The size makes it very difficult to handle and the screen ratio means black
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bars around video content, which kind of defeats the object of the increased size.
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With a resolution of 1440 x 1440 and 453 pixels per inch the screen is bright and rich in
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colour and depth. It has what it takes to compete with the best.
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It boasts good viewing angles and does well in direct sunlight too in my mind.
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The Passport does to have Corning Gorilla Glass to make it resistant to scratching.
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The Passport runs BlackBerry 10.3 OS which has received many improvements.
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There are many strengths to the OS and this is one of the compelling reasons businesses
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and large corporates like it. The way it handles email, the way it can be managed and the enterprise
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security it offers is superb.
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The OS is functional, it can do all you want and need of it, just lots of it is not particularly
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logical.
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There are a lot of gestures you need to learn for the screen and the keyboard. There are
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helpful tutorials available to help.
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The home screen and apps tray have been improved with icons to show you where you are and quick
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access icons for the camera and phone.
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You can reorganise the app layout, add folders and change the wallpaper too.
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There is quick settings shade. Pull down from the top of the screen and get quick access
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to key settings (which you can change) with less clicks. Hit the main settings icon and
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be taken into the full settings menu.
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Here is where it gets complicated. Not all that much is logical.
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For instance, finding out about battery usage. Settings> App Manager> Device Monitor>Battery.
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The open apps screen is useful, as the tiles are updating and can be moved about, but they
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just feel a bit odd. You can reorganise them, but the whole process is a bit slow and you
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can not resize these tiles unless you close other apps down. Up to 8 of the most recent
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apps will show here.
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Lift to wake up, flip to mute and save power are all nice touches and take this very professional
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feeling device and make it feel a bit more practical for the everyday.
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I might be being a little harsh on the OS, but it lacks the fluidity of Android or iOS
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even after a couple of weeks with it.
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BlackBerry Hub keeps all your messages in one place and I think with a bit of learning
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can be very powerful but it does feel overly complicated at times with more clicks and
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buttons than are perhaps necessary.
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Siri, Google Voice and Cortana are competitors equivalents to the new BlackBerry Assistant
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on the Passport. A long press on the right mounted button launches the the listening
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element. Know what you are saying and the whole concept works. It is just slower and
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not as capable as the alternatives. Nice touches include getting it to read messages to you
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or creating a note such as ‘buy milk’; which is handy when driving.
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On a positive it does handle documents and ‘work’ related content well and the keyboard
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comes into its own when replying to lengthy messages, or writing that document and of
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course the touchscreen aids in the versatility.
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Want to add your favourite apps, here lies a potential problem.
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BlackBerry World remains the key place to access apps designed for the device. There
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is a broad selection but some of the more popular titles like ‘Instagram’ are missing.
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To combat this BlackBerry have teamed up with Amazon. Pre-installed is Amazon’s App store,
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that has a database of Android Apps that can run on the Passport.
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This essentially means more apps for you and I. The problem is that some of these apps
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are still missing, ‘Instagram’ again. I was unable to download apps I use on a regular
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basis.
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An immensely powerful feature, again aimed more at the business user is BlackBerry Blend.
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Essentially speaking, after an initial pairing process you can remotely access and use features
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of the Passport on another PC via a USB cable connection or WiFi. It offers access to things
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like email, SMS, BBM, contacts, calendar and file manager.
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What is important to note here is that all content remains on the Passport. All the processing
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is done by the Passport and no trace is on the PC other than the Blend application.
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If you had a particularly long email to write or wanted to organise things in your calendar,
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but you wanted to do it from the comfort of a desk and big screen you can do so.
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Providing the Passport was charged and connected to WiFi you could access content on it from
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home, even if you had left it at work. This feature is not for everyone but handy for
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some.
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Therefore all told the Passport is capable, the software has most of what you need. You
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just need to become familiar and be prepared to learn.
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Built to get things done, the Passport has all the connections you need.
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There is video out via the microUSB using a SlimPort adapter, which is a bonus for some.
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3.5mm headphone jack, Bluetooth, WiFi, GPS, NFC, Miracast, 3G and 4G.
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Whether navigating from the office to a client. Sending photos of a site to a colleague or
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capturing video whilst on holiday, its all possible.
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What more could you ask of it? Wireless charging perhaps? But with 2 days battery life is this
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necessary?
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The call quality is superb as is the audio recording and audio playback.
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A selection of microphones, 4 to be precise, intelligently pick up sounds and use amplification
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technology in real time and in relation to the environment and position of the phone
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to the ear to provide a dynamic and clear audio experience for both parties on a phone
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call.
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The principle behind this is to make is as close to an face to face audio experience
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as possible.
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Stereo speakers on the base of the device also pack quite a punch and do not distort
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too much at higher volumes and provide a clear and well balanced sound with almost all music
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types.
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Packing a high resolution camera into a phone is not always the answer to capture great
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images. It is a mix of the camera lens, sensor, software and more.
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The Passport sports a 13 megapixel camera with optical image stablisation and the results
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are really very good.
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Some colours and warmth was lost in some images and often the images had a darker tone than
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was the case at the point of capture.
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Whites were not blown out like they are on most camera’s with a darker tone which actually
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works in favour rather than the brighter more saturated effect.
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But judge for yourself.
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The rear camera captures shots at 13 megapixels whilst the front facing camera is set to 2
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megapixels.
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Both these and the video recording option offer 5x digital zoom. You need to use a pinch
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and zoom technique on screen to take advantage of this.
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There is the option to capture normal photos, timeshift, burst and panorama.
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HDR and timer options are available as well as are different scene modes.
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During video recording, which is possible at 1080p at 60 frames per second you can too
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capture still images and easily switch the video light on and off.
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The camera is not the most expansive in terms of options but I do believe there is a really
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good balance of functionality and practicality.
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Editing is also possible with ‘instagram’ like filters and tools available to tweak
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the images you capture.
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3450mAh of battery power is built into the Passport.
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The Note 4 from Samsung has 3220mAh and Sony’s Z3, 3100mAh.
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This ‘extra’ battery explains the additional weight and bulk of the Passport but for those
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who are always on the go and attached to a mobile then you can rely on the Passport.
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The Passport WILL last well beyond a day. You will most likely get 2 full days out of
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it. In fact I was able to get more than this. with lighter use.
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There are not the same ‘power saving’ software options like there are on many Android
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devices, but careful management of connections and power draining apps will allow you to
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conserve the battery, there just isn’t that button that shuts it all down for you.
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At the time of recording the Passport will cost £485 including taxes when purchased
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from Clove.
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Take this cost over 24 months, consider how many hours a day you use it and how productive
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this helps you be and I am convinced the cost will be more justifiable.
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Thanks to the broad range of global connectivity options, the sheer processing power, capability
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and management tools, the Passport offers a lot for business users and large corporations.
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Personal preference will always play a part in whether the OS is for you, whether you
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have all the apps and whether the Passport has the interface you can work with.
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In parts it is massively clever, in others it is complicated and almost daunting.
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Spend a little time with it, learn the pros and cons and there is every chance it will
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change the way you see the device.
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The Passport is for those who just want to get stuff done. Whilst we all wish to do this
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at times, many of us like to play games and embrace videos.
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If I was on a business trip or conference, I would take the Passport.
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If I used a work phone and a personal phone, the Passport could easily become my work phone,
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if I could get over the size issue.
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However, I use one phone for both and for me, the Passport does not blend well into
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the two lifestyles.
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The size, slightly complicated OS and the app availability all play their part.
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That said, I have been impressed and warmed to BlackBerry again. BlackBerry Blend, the
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camera and battery life are all very compelling, but not enough to switch.
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If you need a business device, are about getting stuff done and think you can cope with the
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unusual size then the Passport may make you more productive.
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A not quite so wide version of the Passport with the ‘classic’ BlackBerry keyboard
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is what I think it needs to win more of power and consumer users back, but at the moment,
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the size and uniqueness of it makes this a bit of a marmite phone. You will likely love
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or hate it.