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- We have been self-quarantined for almost a week now.
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You see, I am making this video.
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I do not have my typical camera crew with me
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or fancy lights or fancy productions.
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This is simply me talking to you through my iPhone,
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and my wife, Jenny, is actually holding this camera.
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You see, I know that I have a huge following
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on social media, and I know for a fact,
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a lot of my fans, a lot of my students,
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they are being impacted by the coronavirus.
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I also know that a lot of my friends who are entrepreneurs,
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who are business owners, they are struggling.
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I know that a lot of them are closing their doors.
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A lot of them are going out of business.
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These are very challenging times.
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Some of the videos that you saw on my channel, my YouTube,
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they were actually pre-recorded a few weeks ago,
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and this video, here, is real time, what's happening.
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Now, I am not going to give you a raw raw motivational talk
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because that's not what's needed right now.
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What's needed right now
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are practical (claps hands) strategies that you can apply
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in your life and in your business that makes a difference.
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At times like these,
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there's a lot of fear in the marketplace.
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There's a lot of fear out there.
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People are panicking.
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It is exactly at times like these that they need leadership,
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not from me, but from you, that they need leadership
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from you as a father, as a mother, as a son,
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as a daughter, as a business owner,
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they need a leader like you, that you need to step up.
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You need to take charge of the situation
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because they're looking towards you.
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They're counting on you to provide leadership,
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to provide clarity, to provide confidence,
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to provide that vision where we are going,
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how are we going to overcome this.
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Now, I'm not going to tell you that everything's going to be fine.
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In fact, things are not going to be fine.
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Things are about to get a lot worse.
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You see, this is not the first time I've
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experienced something like this.
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Maybe not to this degree,
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but I have experienced a few major panics like this
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during my life and my business career.
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The first one was back in 1997.
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Back then, I immigrated to Canada,
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and I was here for a couple years already.
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In 1997, when Hong Kong returned to China,
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that triggered the Asia financial crisis,
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and within a very short period of time,
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my father actually went bankrupt
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because of the financial crisis.
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So I know, first hand, what it's like to be a victim
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of a financial crisis, what kind of damage
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that it could do to a family, to your loved ones.
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You see, because of that, I learned to be self-reliant.
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I learned that even sometimes in life,
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you cannot count on even your own father to provide
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for you, that we had to be self-reliant.
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The only person that we could count on is ourself.
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That I needed to step up as a son to provide
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for my mom and for my family.
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And in 2001, 9/11, I remember it, you remember it.
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I vividly remember, I woke up in the morning.
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My mom was saying to me, "Dan, turn on the TV."
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I turned on the TV, and I saw the plane crash
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into the World Trade Center.
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I couldn't believe it.
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I thought it was a movie.
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I couldn't believe.
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I've never seen anything like that.
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And while I was in disbelief, slowly,
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I came to the realization, "Wow, this really happened."
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And then, of course, as you know,
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the stock market plummeted,
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also triggered a financial crisis during that time.
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And I was a business owner, young entrepreneur,
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not knowing a whole lot, struggling in debt.
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It was a very tough time, very very tough time.
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But then, a few years later, 2002, SARS hit Hong Kong.
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Now, if you know my background, my history,
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you know I was born in Hong Kong.
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All my family is in Hong Kong.
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My mom was with me here at the time.
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My father was still in Hong Kong.
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So it was very, very difficult to see.
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That's why my heart goes to the nurses,
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the doctors, the food truck drivers, the policemen,
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because I know how hard it is.
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In fact, one of my childhood friend's mom actually worked
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in a hospital during the time of SARS.
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It was a very difficult time.
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So this is not the first time I've witnessed
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and seen something like this.
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So if you've been impacted by the coronavirus,
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here's some strategies for you.
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It might not solve all your problems,
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but my goal is to give you a little bit more clarity
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or maybe to help you to figure out
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where you should go from here.
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Number one, and that is don't get paid
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for your time, get paid for your skills.
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I've been talking about this for years now.
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In fact, I wrote a book about it last year
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called "Unlock It," that we are transitioning
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from the job economy to now the skill economy.
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That the job economy, it's dead.
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The old model of going to school, getting good grades,
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and get a job and work that job for 30 years,
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that model, it's outdated.
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Now, we are in the skill economy,
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meaning that you need to embrace the idea
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of being more like free agent, more like a freelancer,
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more like an independent contractor,
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more like a remote talent so that you are not counting on,
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and you cannot count on the government
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to solve all these problems for you,
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that they will rescue you, or you are relying
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on a company to take care of you.
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The only person that you can rely on
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is yourself and your skillset.
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So maybe, lets say you are a graphic designer,
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and you've been always working for a company.
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During a crisis like this,
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maybe it's time to embrace a new model
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that maybe you'll be more a freelancer,
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more like a freelancer model
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that you are now working with different companies.
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You're still applying your skillsets, your expertise,
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but now, you can work with more people
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instead of just relying on one company.
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That is the old model.
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The new model is different.
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Now, if you don't have those skillsets,
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and maybe you are a waiter, you are a waitress.
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Nothing wrong with that.
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But the question you have to ask yourself is do you want
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to be a waiter or a waitress for the rest of your life?
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If waiting is the skillset that you have or the people skill
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is the skill that you have, that is good.
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But knowing that, you learn that skill.
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It also means that you could learn other skillsets.
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It's at times like these you have to ask yourself,
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"Okay, what kind of new skillsets do I need to develop?"
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That you're no longer just getting paid
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for your time just for, by being there,
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but actually your skillset.
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You see, in the job economy, you get paid for your time.
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But in skill economy, you get paid for results.
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What kind of results can you deliver?
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How can you deliver those results more efficiently,
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more effectively than most other people?
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Those are the key questions that you need to ask.
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Number two, double down on your learning.
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You see, most people, during time off,
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self-isolation, what do they do?
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They watch Netflix, they watch TV.
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They play video games.
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That's their choice.
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But wouldn't it be smarter to now take these times
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that you normally wouldn't have, go listen to that podcast.
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Watch more educational videos.
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Learning, take some courses online.
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Learn from other people.
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Read a book, read a Kindle.
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Do something to upgrade your skills.
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Now is the time to learn.
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Now is not the time to waste time.
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See, the world kind of, at the moment,
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kind of freeze, everything kind of slows down.
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Everybody slows down.
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Now it's time for you to prepare yourself emotionally
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but also mentally, as well, so that when things return
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back to kind of normal, you're there.
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You're prepared.
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It's very, very critical.
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Don't waste time.
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The reason you want to keep learning during times like these
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because if you want to keep your job,
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if you want to get a new job, these skillsets will serve you.
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You need those additional skillsets, additional knowledge,
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if you were to survive and thrive in times like these.
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Number three, expand, don't contract.
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Maybe you need to change the way
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that you sell as a business owner.
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Maybe you need to change the way who you sell it to.
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Maybe different target market.
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Maybe different price point.
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But we need to do something
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as an entrepreneur, as a business owner.
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Do you know that a lot of great companies today,
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they were actually launched during recession?
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IBM, Microsoft, General Motors, Disney, General Electrics.
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A lot of these great companies,
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they were launched during the recession.
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Why?
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Because during the recession, everybody,
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they are hiding in their bunkers.
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They are afraid.
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Everybody is panicking, but as a smart entrepreneur,
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if you're smart, you'll also see opportunities.
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You see there's a way that you could expand
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if you could survive, if you have the resources,
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if you know how to allocate your resources, now is the time.
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Because everybody else, they freeze.
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If you are the one that's active,
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you're proactive in the marketplace and you're expanding,
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you're advertising, you're marketing more,
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you would get more tension in the marketplace.
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And when this blows over,
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you would have dominate your industry.
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Now, easy to say, not easy to do.
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I understand that.
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But you have to ask yourself, and you have to have
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that communication with your team, and say,
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"Hey, this is what is happening.
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"This is what's going on."
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Right?
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A powerful question that you could ask with your team,
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and this is the same question that I pose
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to my team is this, "How could we double our revenue
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"with 50% of our resources?
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"How could we double our revenue with 50% of resources?"
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See, it's a thinking question, and now, it expands our mind.
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Okay, what do we need to do?
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When the world panics, we expand.
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That's what a true entrepreneur does.
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When the world panics, we expand.
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Also, communicate, over communicate with your vendors.
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Over communicate with your customers.
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Over communicate with your employees.
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Because if now, they are working remotely,
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they are working from home,
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you don't have that face-to-face interaction.
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It is more important than ever to actually over communicate
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because again, they need your leadership.
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They need to know what is going on.
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They need to know what you're thinking.
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They need to know what each other is thinking.
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Now it's time to unite as a team,
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to work as a team together, and to move forward.
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So expand, don't contract.
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Number four, cut your losses.
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There are businesses we could pivot, we could self-correct,
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we could re-engineer, we could re-structure, yes.